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Imperial Chevrolet
Mendon, MA
1,302 Reviews
THE IMPERIAL CARS DIFFERENCE
• We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles.
• We Maintain an inventory of 2,500 new and pre-owned vehicles
• We monitor the competition on a daily basis to guarantee the best prices
• We work with 60 banks and credit unions to get our customers the lowest possible interest rates
• We have nearly 3 million dollars of in-stock parts at all times.
• Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday.
• Our expansive service department is open 6 days a week for your convenience
• Our service technicians receive daily factory updates and continuous training and certification
• On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store.
OUR MISSION
• Is to create 100% customer satisfaction with all our products, prices, and services
• Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability.
Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family.
CORPORATE CITIZENSHIP
We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,302 reviews
May 22, 2021
Great dealership and a great all around experience when buying my new silverado. Richard and Brad bent over backwards to help my wife and I finding our truck. buying my new silverado. Richard and Brad bent over backwards to help my wife and I finding our truck. More
by Zach S
May 22, 2021
I went in this Saturday for the triple deal.. Service came out to me to tell me of all the work they felt I needed.... The only problem the triple deal was not done correct. I needed a air filter, th came out to me to tell me of all the work they felt I needed.... The only problem the triple deal was not done correct. I needed a air filter, the air pressure was off on all tires up to 10 pounds different. stick not there for next mileage/. oil change reset not done.... they told me i need rear shocks. then i need antifreeze change when I had a water pump changed.. then I need fuel injectors cleaned..... when I use the cleaner. I am done with IMPERIAL More
by uxbridge63
Employees Worked With
qwerty
May 21, 2021
Richard is a very stand up guy! If you are looking for openness and great customer service for a car buying experience go and schedule a meeting with Richard! openness and great customer service for a car buying experience go and schedule a meeting with Richard! More
by Cpintarich
Employees Worked With
Richard Flores
May 19, 2021
Pleasure to do business. Clean facility followed pandemic protocol. Staff was very professional. This is my second vehicle purchase with Imperial. I would do business with them again. pandemic protocol. Staff was very professional. This is my second vehicle purchase with Imperial. I would do business with them again. More
by kt63
Employees Worked With
May 18, 2021
Pleasure to do business with. Nice, clean facility. Staff was welcoming and professional. I would not hesitate to buy another vehicle from these guys in the future Staff was welcoming and professional. I would not hesitate to buy another vehicle from these guys in the future More
by Bojangles-23
May 15, 2021
Sales and service were outstanding. Imperial showroom was clean and neat, sales personal were friendly and helpful, I would recommend to anyone'. Thank you, I love my new car clean and neat, sales personal were friendly and helpful, I would recommend to anyone'. Thank you, I love my new car More
by mary_balian
Employees Worked With
sam santrisi
May 12, 2021
They've help me and my family get a great car for a great price, they were super friendly, highly recommend this place! Very happy! price, they were super friendly, highly recommend this place! Very happy! More
by sebastian santos
Employees Worked With
May 10, 2021
We went over to Imperial Chevrolet to finish up a deal made at Imperial Chrysler. It was late Friday night and I had my two tired kids and wife. Eli was the only one left at the dealer. This guy was am made at Imperial Chrysler. It was late Friday night and I had my two tired kids and wife. Eli was the only one left at the dealer. This guy was amazing. He gave my kids the ukulele in his office and had them jam out while he sped through the paperwork at record speed. I showed him my pre-approved financing and he made it his mission to beat it, and he did by 1/2%. He explained the pros and cons to each add on very well, but wasn't pushy when declined. We had a unique situation and he worked with us to make sure we could finish up everything and drive the new truck home that night. He was a delight to work with and would recommend to anyone. More
by Natrose
Employees Worked With
May 05, 2021
This dealership is amazing! Unbelievable selection and too notch customer service! Jean helped me with my Hundai Elantra and kept me informed every step of the process! Look forward to working with them a too notch customer service! Jean helped me with my Hundai Elantra and kept me informed every step of the process! Look forward to working with them again! More
by dan.irish77
Employees Worked With
