Imperial Chevrolet
Mendon, MA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Excellent service would definitely recommend. They made sure I was comfortable and confident in my purchase! The manager Celio Melicio was also very helpful throughout the process ensuring I was fully take sure I was comfortable and confident in my purchase! The manager Celio Melicio was also very helpful throughout the process ensuring I was fully taken care of, this is by far the best dealership I’ve seen around More
Lack of attention to detail is all I can say. Went into dealership to purchase Silverado which they had none in stock but several in transit. Put down payment down on truck to hold vehicle only to be call dealership to purchase Silverado which they had none in stock but several in transit. Put down payment down on truck to hold vehicle only to be called and told it was sold already to another customer. Told salesman over phone to just refund deposit. Several days later and I was still waiting for deposit to be returned. Stopped by dealership to get refund and was instructed by sales manager to go to cashier, cashier tells me that sales manager needs to approve. Sales manager starts getting an attitude with me over my frustration being bounced around. Needless to say never got an apology and I had to chase down the refund. Do not buy from these clowns. More
We loved working with Firas. He made buying a truck so easy. He spent a lot of time with us after the purchase to make sure that we were fully satisfied! easy. He spent a lot of time with us after the purchase to make sure that we were fully satisfied! More
The entire staff was great and my salesman Jean D was excellent he was very personable and professional who answered all of my questions. I’d call him again in the future. excellent he was very personable and professional who answered all of my questions. I’d call him again in the future. More
Awesome customer service. Paul saved me so much time by making sure the ins and outs of buying my car was handled so I could have a seamless experience. He found me the perfect vehicle for my family. My ch making sure the ins and outs of buying my car was handled so I could have a seamless experience. He found me the perfect vehicle for my family. My children came with me and he provided them with enough entertainment options that even they had a great time. That was an added bonus. He is a great person to work with! More
Shawn and the rest of the imperial team were helpful and clear throughout the buying process. clear throughout the buying process. More
Excellent service, friendly and respectful. They take time with older people to help learn about the cars ad they were very patient and efficient. My salesman was Jean Dalomba and he was awesome. time with older people to help learn about the cars ad they were very patient and efficient. My salesman was Jean Dalomba and he was awesome. More
This is the best service I’ve ever received in my car buying adventures Sean was great to work with Dave was great on the financing and Omar was excellent at all the paperwork. buying adventures Sean was great to work with Dave was great on the financing and Omar was excellent at all the paperwork. More
Excellent services very satisfied would recommended. No pressure by anyone.Ethan is a very polite young man. Again I was very satisfied with my purchase. pressure by anyone.Ethan is a very polite young man. Again I was very satisfied with my purchase. More
I am probably the most picky car shopper in the world. I shopped for months, looked at many vehicles and finally found my 2016 Explorer at Imperial. Definitely look for Paul. I will be sending all of my fr shopped for months, looked at many vehicles and finally found my 2016 Explorer at Imperial. Definitely look for Paul. I will be sending all of my friends and family to him. Paul made everything smooth and the service department made sure the vehicle was in great shape before delivery. More