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Imperial Chevrolet

Mendon, MA

4.7
1,302 Reviews
THE IMPERIAL CARS DIFFERENCE • We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles. • We Maintain an inventory of 2,500 new and pre-owned vehicles • We monitor the competition on a daily basis to guarantee the best prices • We work with 60 banks and credit unions to get our customers the lowest possible interest rates • We have nearly 3 million dollars of in-stock parts at all times. • Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday. • Our expansive service department is open 6 days a week for your convenience • Our service technicians receive daily factory updates and continuous training and certification • On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store. OUR MISSION • Is to create 100% customer satisfaction with all our products, prices, and services • Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability. Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family. CORPORATE CITIZENSHIP We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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18 Uxbridge Rd

Mendon, MA

01756

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Showing 1,302 reviews

July 07, 2021

Excellent service would definitely recommend. They made sure I was comfortable and confident in my purchase! The manager Celio Melicio was also very helpful throughout the process ensuring I was fully take More

by Kaleighamyreexo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Waseem Mutair
July 06, 2021

Lack of attention to detail is all I can say. Went into dealership to purchase Silverado which they had none in stock but several in transit. Put down payment down on truck to hold vehicle only to be call More

by 1068mark
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Waseem Mutair
June 29, 2021

We loved working with Firas. He made buying a truck so easy. He spent a lot of time with us after the purchase to make sure that we were fully satisfied! More

by Brandi.guertin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Firas Ektilah
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2021

The entire staff was great and my salesman Jean D was excellent he was very personable and professional who answered all of my questions. I’d call him again in the future. More

by Donna
Recommend Dealer
Yes
Employees Worked With
Jean Dalomba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert pierce
June 24, 2021

Awesome customer service. Paul saved me so much time by making sure the ins and outs of buying my car was handled so I could have a seamless experience. He found me the perfect vehicle for my family. My ch More

by alyjcarter1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2021

Shawn and the rest of the imperial team were helpful and clear throughout the buying process. More

by wallnerryan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Milton Sican , Waseem Mutair
June 18, 2021

Excellent service, friendly and respectful. They take time with older people to help learn about the cars ad they were very patient and efficient. My salesman was Jean Dalomba and he was awesome. More

by ShirleyP14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Dalomba
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2021

This is the best service I’ve ever received in my car buying adventures Sean was great to work with Dave was great on the financing and Omar was excellent at all the paperwork. More

by JoePayne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Ihjul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzair Ayaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2021

Excellent services very satisfied would recommended. No pressure by anyone.Ethan is a very polite young man. Again I was very satisfied with my purchase. More

by Ccbrazeau
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Ihjul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzair Ayaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Wallace, Ethan Campbell
June 10, 2021

I am probably the most picky car shopper in the world. I shopped for months, looked at many vehicles and finally found my 2016 Explorer at Imperial. Definitely look for Paul. I will be sending all of my fr More

by Patrick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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