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Imperial Chevrolet
Mendon, MA
1,307 Reviews
THE IMPERIAL CARS DIFFERENCE
• We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles.
• We Maintain an inventory of 2,500 new and pre-owned vehicles
• We monitor the competition on a daily basis to guarantee the best prices
• We work with 60 banks and credit unions to get our customers the lowest possible interest rates
• We have nearly 3 million dollars of in-stock parts at all times.
• Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday.
• Our expansive service department is open 6 days a week for your convenience
• Our service technicians receive daily factory updates and continuous training and certification
• On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store.
OUR MISSION
• Is to create 100% customer satisfaction with all our products, prices, and services
• Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability.
Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family.
CORPORATE CITIZENSHIP
We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,307 reviews
September 01, 2021
We had a great experience with Paul. I purchased a vehicle for my son, and Paul made sure that everything was handled appropriately and as quickly as possible. vehicle for my son, and Paul made sure that everything was handled appropriately and as quickly as possible. More
by Charlie
Employees Worked With
August 27, 2021
I had a great experience at Imperial Chevrolet. I was completely satisfied with Jean Dalombra, who went out of his way to make my experience easy. I want to also thank Brad, Omar, Parts and service for completely satisfied with Jean Dalombra, who went out of his way to make my experience easy. I want to also thank Brad, Omar, Parts and service for making it happen. More
by MurphyC
August 26, 2021
I just purchased my daughters first car from Imperial Chevrolet. It was the easiest car purchase I have ever made. The customer service was A++. The Sales Manager, Celio was extremely accommodating an Chevrolet. It was the easiest car purchase I have ever made. The customer service was A++. The Sales Manager, Celio was extremely accommodating and professional! They painted the bumper, the steering wheel decal and took out two dents prior to picking up the car. They got it registered and insured and the process was painless and quick! They presented the car to us with a bow and balloons and put a huge smile on both mine and my daughters faces! I highly recommend Imperial Chevrolet. The car was very reasonably priced and it looked like a brand new car when we picked it up! Thank you to Celio and the rest of the staff for your responsiveness, thoroughness and overall professionalism! I appreciate the level of customer service that you provided to us! Thank you!! More
by Tammy8171
August 22, 2021
Great service at any time of day. Was straight forward with use and was all easy and fast to do paperwork. with use and was all easy and fast to do paperwork. More
by Gavin colby
Employees Worked With
August 14, 2021
Listening is the hardest thing to do, but Ethan was very attentive to what I wanted and needed...great attributes in a salesman. Thanks for your help in making this work, but starting a new relationship wit attentive to what I wanted and needed...great attributes in a salesman. Thanks for your help in making this work, but starting a new relationship with your company. I will recommend anyone to purchase their next vehicle from you folks! More
by Gilly
Employees Worked With
Bob Pearce, Ethan Campbell
August 06, 2021
I was very pleased with the assistance of Sales Associate Brian O"Malley . He helped me find my new car from their large inventory and with the arrangements necessary to get me back on the road. Brian O"Malley . He helped me find my new car from their large inventory and with the arrangements necessary to get me back on the road. More
by tessy64
August 02, 2021
Omar Ihjul and Ethan Campbell are both very nice, very courteous and we will definitely be referring them to friends and family. They made sure we got the best deal and best discounts. They listened to us courteous and we will definitely be referring them to friends and family. They made sure we got the best deal and best discounts. They listened to us and matched us with the best possible deal. More
by Susan929
July 31, 2021
My first time visiting, and was extremely impressed with the service, especially from Paul. He went above and beyond to satisfy my need. Thumbs up! the service, especially from Paul. He went above and beyond to satisfy my need. Thumbs up! More
by michsanda
July 30, 2021
We are very happy with our recent purchase at Imperial Chevrolet. It was a very good experience from the start to finish. Omar in the business office is such a great asset to the Imperial organization. Chevrolet. It was a very good experience from the start to finish. Omar in the business office is such a great asset to the Imperial organization. He was very personable and explained everything thoroughly. Could not have been happier with how this car buying process played out!! More
by Jeff
July 28, 2021
This was one of the greatest car buying experiences i have had. All of it is owed to salesman Paul Macchi and finance manager Omar Ihjul. These guys made the experience very easy and did not pressure any have had. All of it is owed to salesman Paul Macchi and finance manager Omar Ihjul. These guys made the experience very easy and did not pressure any purchase on anything and just wanted to find the best deal for what I was looking for. Always will ask for Paul for any car buying purchase in the future. Omar was the most easy going finance manager I have ever dealt with and wouldn't ever want to work with anyone else! More
by CodyD43
