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Imperial Chevrolet

Mendon, MA

4.7
1,302 Reviews
THE IMPERIAL CARS DIFFERENCE • We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles. • We Maintain an inventory of 2,500 new and pre-owned vehicles • We monitor the competition on a daily basis to guarantee the best prices • We work with 60 banks and credit unions to get our customers the lowest possible interest rates • We have nearly 3 million dollars of in-stock parts at all times. • Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday. • Our expansive service department is open 6 days a week for your convenience • Our service technicians receive daily factory updates and continuous training and certification • On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store. OUR MISSION • Is to create 100% customer satisfaction with all our products, prices, and services • Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability. Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family. CORPORATE CITIZENSHIP We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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18 Uxbridge Rd

Mendon, MA

01756

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Showing 1,302 reviews

September 13, 2021

I recently purchased a brand new 2021 Chevy Silverado pick up truck at Imperial Chevrolet. Paul Macchi made my truck buying experience the best possible and kept me informed all the way through the build More

by bmaietta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Celio - Sales Manager, Waseem Mutair
September 09, 2021

Great selection of used vehicles to choose from. Found the perfect car to replace my old Hyundai. Worked with Paul Macchi. Very low key. No pressure. Highly recommended. More

by scott.sherman158
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2021

4 th purchase. Omar in finance and Richard in sales did an outstanding job , will definitely go back , they do all of my service also More

by Jlk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Ihjul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzair Ayaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Wallace, Richard Flores
Sep 13, 2021 -

Jlk responded

Thank you to all for getting the deal done , great dealership and service Dept

September 05, 2021

Paul Macchi assisted me in buying a Subaru Crosstrek. When I purchased the Crosstrek, a problem occurred where there was an issue getting the title issued in my name. Paul was very professional and patie More

by Jay
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2021

Brad Mancini is very unprofessional and rude. I was advised that he was the manager. Disgusting attitude! Banging on Desk and and cursing. If this he is what you have to represent your company, you sho More

by Lover4art
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Mancini
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2021

We had a great experience with Paul. I purchased a vehicle for my son, and Paul made sure that everything was handled appropriately and as quickly as possible. More

by Charlie
Recommend Dealer
Yes
Employees Worked With
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2021

I had a great experience at Imperial Chevrolet. I was completely satisfied with Jean Dalombra, who went out of his way to make my experience easy. I want to also thank Brad, Omar, Parts and service for More

by MurphyC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Ihjul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Dalomba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2021

I just purchased my daughters first car from Imperial Chevrolet. It was the easiest car purchase I have ever made. The customer service was A++. The Sales Manager, Celio was extremely accommodating an More

by Tammy8171
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Firas Ektilah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Waseem Mutair
August 22, 2021

Great service at any time of day. Was straight forward with use and was all easy and fast to do paperwork. More

by Gavin colby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2021

Listening is the hardest thing to do, but Ethan was very attentive to what I wanted and needed...great attributes in a salesman. Thanks for your help in making this work, but starting a new relationship wit More

by Gilly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Pearce, Ethan Campbell
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