Imperial Chevrolet

Bought a car Outright off the light was told I had to wait a couple days for the title. I ended up letting them do the state inspection and it failed and gave me the safety rejection sector and they allo wait a couple days for the title. I ended up letting them do the state inspection and it failed and gave me the safety rejection sector and they allowed me to drive off without telling me. It took three months for them to finally put a passing sticker on. I’ve had to pay out of pocket for a brand new battery that was supposed to be under warranty but it was out of date. I’ve also had to change two tires already and I find out that the tires are five years old but good trade I’ve also had to change two tires already and I find out that the tires are five years old but good tread to pull off the new tire. My car had cigarette butts hanging around all over the dashboard and floor From the mechanic that was fixing it with them knowing I was going to be returning with my newborn child fresh from the hospital to pick up my car. My car was also rummage through because I found personal information that I had in the trunk in the front seat in my game system was actually neatly put on the sea with a new game in it. I’m going to for the fifth time go in person and see what they are going to do for this unnecessary and very frustrating situation‘s. I paid for the car outright and when I test drove it everything was perfectly fine but now that I think that since I didn’t finance it they took out a lot of parts and replaced it. So far they have reimbursed me for one of the tires but not the other one or the battery yet. And I don’t know how they are even able to re-compensate me for the fact that they were smoking in my vehicle with everybody in that department including Sales knowing I was going to pick up my baby that was actually in labor but they still made me come in to finally and I mean finally after three months try to pass my state inspection. If it was me that were smoking in their rental car I would’ve been fined and all that good stuff but when it’s a customers car… I just took a loss more than a smoking fine for smoking in a rental I just lost value in my vehicle cause toxic air for my child that was just born and have a smoking smell that I’m still trying to get rid of. More

Brad and David are very unprofessional and con artist’s. They are rude and liars. Do not go this dealership as they don’t care once you buy a vehicle. Your just another sale. Nothing but liars They are rude and liars. Do not go this dealership as they don’t care once you buy a vehicle. Your just another sale. Nothing but liars More

I recently purchased a brand new 2021 Chevy Silverado pick up truck at Imperial Chevrolet. Paul Macchi made my truck buying experience the best possible and kept me informed all the way through the build pick up truck at Imperial Chevrolet. Paul Macchi made my truck buying experience the best possible and kept me informed all the way through the building and delivery of my new truck. Paul and Sales Manager Celio helped get me the best possible price. Thank You! More

Great selection of used vehicles to choose from. Found the perfect car to replace my old Hyundai. Worked with Paul Macchi. Very low key. No pressure. Highly recommended. the perfect car to replace my old Hyundai. Worked with Paul Macchi. Very low key. No pressure. Highly recommended. More

Paul Macchi assisted me in buying a Subaru Crosstrek. When I purchased the Crosstrek, a problem occurred where there was an issue getting the title issued in my name. Paul was very professional and patie When I purchased the Crosstrek, a problem occurred where there was an issue getting the title issued in my name. Paul was very professional and patient to ensure the Crosstrek title can be issued appropriately. Between talking to the RMV, getting the recall situated, and the keys in my hand, Paul resolved every possible situation. His commitment to customers is the top priority and he will be willing to work with every customer to get them the car they want. I will absolutely be going back to Imperial Cheverolet for my next car! Paul is a fantastic sales representative and he will do everything imaginable to get you the car you want! More

Brad Mancini is very unprofessional and rude. I was advised that he was the manager. Disgusting attitude! Banging on Desk and and cursing. If this he is what you have to represent your company, you sho advised that he was the manager. Disgusting attitude! Banging on Desk and and cursing. If this he is what you have to represent your company, you should close your business. More

We had a great experience with Paul. I purchased a vehicle for my son, and Paul made sure that everything was handled appropriately and as quickly as possible. vehicle for my son, and Paul made sure that everything was handled appropriately and as quickly as possible. More

I had a great experience at Imperial Chevrolet. I was completely satisfied with Jean Dalombra, who went out of his way to make my experience easy. I want to also thank Brad, Omar, Parts and service for completely satisfied with Jean Dalombra, who went out of his way to make my experience easy. I want to also thank Brad, Omar, Parts and service for making it happen. More

I just purchased my daughters first car from Imperial Chevrolet. It was the easiest car purchase I have ever made. The customer service was A++. The Sales Manager, Celio was extremely accommodating an Chevrolet. It was the easiest car purchase I have ever made. The customer service was A++. The Sales Manager, Celio was extremely accommodating and professional! They painted the bumper, the steering wheel decal and took out two dents prior to picking up the car. They got it registered and insured and the process was painless and quick! They presented the car to us with a bow and balloons and put a huge smile on both mine and my daughters faces! I highly recommend Imperial Chevrolet. The car was very reasonably priced and it looked like a brand new car when we picked it up! Thank you to Celio and the rest of the staff for your responsiveness, thoroughness and overall professionalism! I appreciate the level of customer service that you provided to us! Thank you!! More