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Imperial Chevrolet

Mendon, MA

4.6
1,307 Reviews
THE IMPERIAL CARS DIFFERENCE • We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles. • We Maintain an inventory of 2,500 new and pre-owned vehicles • We monitor the competition on a daily basis to guarantee the best prices • We work with 60 banks and credit unions to get our customers the lowest possible interest rates • We have nearly 3 million dollars of in-stock parts at all times. • Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday. • Our expansive service department is open 6 days a week for your convenience • Our service technicians receive daily factory updates and continuous training and certification • On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store. OUR MISSION • Is to create 100% customer satisfaction with all our products, prices, and services • Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability. Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family. CORPORATE CITIZENSHIP We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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18 Uxbridge Rd

Mendon, MA

01756

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Showing 1,307 reviews

October 22, 2021

Excellent and professional staff and I would be buying my next car here. Thank you. More

by albertkaranja59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santos Cruzado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Frasca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Ihjul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzair Ayaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Keene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milton Sican
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard, Marc Foley, Waseem Mutair, Richard Flores
October 07, 2021

I love the car however the dealer did not get me the car when they said they would. I was very specific on when I needed the car ready for. They said it would be ready and it wasn't. We were given different More

by sobrien1010
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Dalomba
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2021

Great customer service! I had a great time at the dealership and felt very comfortable. Firas and Omar were the BEST! Highly recommended More

by jcwilliams63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Ihjul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Firas Ektilah
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2021

Bought a car Outright off the light was told I had to wait a couple days for the title. I ended up letting them do the state inspection and it failed and gave me the safety rejection sector and they allo More

by camschmall
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Capuzziello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Frasca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Macchi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Santrisi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Wallace
September 21, 2021

Brad and David are very unprofessional and con artist’s. They are rude and liars. Do not go this dealership as they don’t care once you buy a vehicle. Your just another sale. Nothing but liars More

by lynv28
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Uzair Ayaz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Mancini
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2021

I recently purchased a brand new 2021 Chevy Silverado pick up truck at Imperial Chevrolet. Paul Macchi made my truck buying experience the best possible and kept me informed all the way through the build More

by bmaietta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Celio - Sales Manager, Waseem Mutair
September 09, 2021

Great selection of used vehicles to choose from. Found the perfect car to replace my old Hyundai. Worked with Paul Macchi. Very low key. No pressure. Highly recommended. More

by scott.sherman158
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2021

4 th purchase. Omar in finance and Richard in sales did an outstanding job , will definitely go back , they do all of my service also More

by Jlk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Ihjul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzair Ayaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Wallace, Richard Flores
Sep 13, 2021 -

Jlk responded

Thank you to all for getting the deal done , great dealership and service Dept

September 05, 2021

Paul Macchi assisted me in buying a Subaru Crosstrek. When I purchased the Crosstrek, a problem occurred where there was an issue getting the title issued in my name. Paul was very professional and patie More

by Jay
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2021

Brad Mancini is very unprofessional and rude. I was advised that he was the manager. Disgusting attitude! Banging on Desk and and cursing. If this he is what you have to represent your company, you sho More

by Lover4art
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Mancini
1.0
This rating includes all reviews, with more weight given to recent reviews.
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