Imperial Chevrolet

Great experience trading in vehicles. No hassle smooth Great experience trading in vehicles. No hassle smooth experience. Would purchase again in the future. Great experience trading in vehicles. No hassle smooth experience. Would purchase again in the future. More

We bought our 2019 Tahoe from imperial and our experience was no less than amazing! The salesman as kind, smart and knowledgeable, a people’s person and not a xxxxxxxx trying to make a dollar! The manager Ce was no less than amazing! The salesman as kind, smart and knowledgeable, a people’s person and not a xxxxxxxx trying to make a dollar! The manager Celio was outstanding and our trade value was exactly what we expected! No hazle or haggling! Finance was easy, quick and they accommodated for our children which was a plus. Service took care of the few details the car needed, they were prompt, schedule everything ahead of time, order all the right parts and my wife was in and out with our children in no time! Overall buying a car sucks! But Imperial has created a culture that allows you to feel safe and home when you walk into the place! More

Most pleasant experience for my family and I. From the moment I called Firas to the day we picked up the car, the whole experience was simply extraordinary. My dad came looking for a Jeep Wrangler and Fir moment I called Firas to the day we picked up the car, the whole experience was simply extraordinary. My dad came looking for a Jeep Wrangler and Firas simply went above and beyond to find what he wanted, he was patient and very thorough. Once we picked the car the managers Uzair and Milton helped us with ease through the whole finance process. They were very patient with my parents which I very much appreciated. Once we closed the deal, Firas constantly provided me with updates which helped me tremendously as I did not have to chase him down. When we went to pick up the car not only was it spotless but had new brakes and tires, all in all a very positive experience. More

I would like to take a moment to voice my appreciation for Patrick Wallace in the service department, he was upfront about long wait times for vehicle repair and worked really hard to secure a rental for for Patrick Wallace in the service department, he was upfront about long wait times for vehicle repair and worked really hard to secure a rental for me. I also was given GE roadside assistance number for a quick tow! All in all it was a FANTASTIC experience with Chevy.!!!!!! More

What an absolute pleasure working with Patrick W! I was What an absolute pleasure working with Patrick W! I was very nervous about coming in to Imperial again after a not so pleasant car buying experience What an absolute pleasure working with Patrick W! I was very nervous about coming in to Imperial again after a not so pleasant car buying experience, but Patrick made it easy to work with service and get my car back FAST! Thanks again!!! More

Excellent and professional staff and I would be buying my next car here. Thank you. next car here. Thank you. More

I love the car however the dealer did not get me the car when they said they would. I was very specific on when I needed the car ready for. They said it would be ready and it wasn't. We were given different when they said they would. I was very specific on when I needed the car ready for. They said it would be ready and it wasn't. We were given different reasons why it wasn't ready every time we called. Once I had my car it took them over a week to transfer plates so I was driving illegally. I just wish they were up front and honest with me and kept to their word. More

Great customer service! I had a great time at the dealership and felt very comfortable. Firas and Omar were the BEST! Highly recommended dealership and felt very comfortable. Firas and Omar were the BEST! Highly recommended More

Bought a car Outright off the light was told I had to wait a couple days for the title. I ended up letting them do the state inspection and it failed and gave me the safety rejection sector and they allo wait a couple days for the title. I ended up letting them do the state inspection and it failed and gave me the safety rejection sector and they allowed me to drive off without telling me. It took three months for them to finally put a passing sticker on. I’ve had to pay out of pocket for a brand new battery that was supposed to be under warranty but it was out of date. I’ve also had to change two tires already and I find out that the tires are five years old but good trade I’ve also had to change two tires already and I find out that the tires are five years old but good tread to pull off the new tire. My car had cigarette butts hanging around all over the dashboard and floor From the mechanic that was fixing it with them knowing I was going to be returning with my newborn child fresh from the hospital to pick up my car. My car was also rummage through because I found personal information that I had in the trunk in the front seat in my game system was actually neatly put on the sea with a new game in it. I’m going to for the fifth time go in person and see what they are going to do for this unnecessary and very frustrating situation‘s. I paid for the car outright and when I test drove it everything was perfectly fine but now that I think that since I didn’t finance it they took out a lot of parts and replaced it. So far they have reimbursed me for one of the tires but not the other one or the battery yet. And I don’t know how they are even able to re-compensate me for the fact that they were smoking in my vehicle with everybody in that department including Sales knowing I was going to pick up my baby that was actually in labor but they still made me come in to finally and I mean finally after three months try to pass my state inspection. If it was me that were smoking in their rental car I would’ve been fined and all that good stuff but when it’s a customers car… I just took a loss more than a smoking fine for smoking in a rental I just lost value in my vehicle cause toxic air for my child that was just born and have a smoking smell that I’m still trying to get rid of. More

Brad and David are very unprofessional and con artist’s. They are rude and liars. Do not go this dealership as they don’t care once you buy a vehicle. Your just another sale. Nothing but liars They are rude and liars. Do not go this dealership as they don’t care once you buy a vehicle. Your just another sale. Nothing but liars More