Imperial Chevrolet

I just wanted to thank Imperial Chevrolet for the superior service that is always presented to me when I enter the dealership! I am always treated as if I were "a member of the family", and I always superior service that is always presented to me when I enter the dealership! I am always treated as if I were "a member of the family", and I always feel welcome. I recently needed some minor work to be conducted on my vehicle, and Bruce D'Ambra, the front end sales manager, provided outstanding customer service to me, after I had concluded my business with the Service Department. I believe that these employees define the term of customer service, and it reflects highly on the owner, Mr. Kevin Meehan, and the entire Imperial Cars dealership. More

I am a repeat customer. I first came to Imperial back in I am a repeat customer. I first came to Imperial back in 2010 and purchased a car. I wanted a newer vehicle, so I thought I'd try again. I purchased I am a repeat customer. I first came to Imperial back in 2010 and purchased a car. I wanted a newer vehicle, so I thought I'd try again. I purchased a vehicle from Imperial Chevrolet yesterday. Steve Miller was my salesman. He was wonderful! Usually purchasing a car is highly stressful for me. My experience with Steve and Imperial Chevrolet was the best experience I have ever had when purchasing a vehicle. There was no pressure from Steve or any other sales member for me to purchase a car right away. And the best part for me was, they actually listened to my needs! If great customer service is what you want when purchasing a vehicle (new or used), then go to Imperial cars in Mendon, MA. You won't be disappointed! More

Buying a new car can either be a pleasant experience or an unpleasant one. I would have to say that the minute I walked into Imperial Chevy I knew it was going to be a wonderful experience. I was greeted an unpleasant one. I would have to say that the minute I walked into Imperial Chevy I knew it was going to be a wonderful experience. I was greeted at the door by a friendly salesman name John DiChristofero. John was very knowlegable about the Chevy Equinox that I was thinking of buying. I selected an AWD Lt with some nice features. John and I went for a test drive; half on the side streets and half on the highway. When we arrived back at the dealership I knew that if we could make the numbers work then this would be the SUV for me. AFter reaching a deal , I went into the finance office to wrap things up. THis process went very smooth. I just want to thank John and the entire Imperial team for the way everything was handled. More

I purchased a 2009 Chevy Malibu a couple months ago from Imperial Chevrolet and have been thoroughly satisfied so far. Braden Parrent helped both me and my mother pick out the car, and I drove it home that Imperial Chevrolet and have been thoroughly satisfied so far. Braden Parrent helped both me and my mother pick out the car, and I drove it home that night. It was a long day—8 hours’ worth of car shopping and financing, but it was extremely painless and worth every minute. Braden was very clear and confident explaining any questions we brought to his attention, and he was able to quickly show us a car that met our needs. I would definitely recommend anyone looking for a car to stop at Imperial first—the service is excellent! PS: A few family members have bought cars from Imperial. More

I just want to take the time to let you know about my good experience. Recently I purchased a Chevy Silverado truck, and my salesman was Dean Childs. I was very pleased with him. He treated me with resp good experience. Recently I purchased a Chevy Silverado truck, and my salesman was Dean Childs. I was very pleased with him. He treated me with respect and was a real gentleman. I've dealt with my share of salesmen, and Dean is among the best. I'd have no problem dealing with him on any future vehicles I might buy. Thanks to Dean Childs and Imperial Chevy for a positive buying experience. Mark Carew More

I recently purchased a 2012 GMC Terrain; I worked with Michael Brown at Chevy. He was very professional and helpful. Anything I needed to know he was able to answer. It was an excellent car buying experie Michael Brown at Chevy. He was very professional and helpful. Anything I needed to know he was able to answer. It was an excellent car buying experience. I would refer anyone interested in buying a new or used car to Michael! I look forward to working with him again in the future! A huge thank you to Michael! More

I purchased a 2012 Impala in March and wrote the following note to Imperial Chevrolet: I came in this morning after looking at your website for months. Had my eye on a beautiful 2012 silver Impal following note to Imperial Chevrolet: I came in this morning after looking at your website for months. Had my eye on a beautiful 2012 silver Impala. I met Willie Landry, drove the car I had been looking at, and Willie took a test drive with me and then took me through the buying process. He introduced me to Omar Ihjul, who helped me with the financing end of the sale. I was driving the new car home within an hour and a half of arriving at Imperial. It was the best car buying experience I have had! And an added benefit was looking at all the terrific sports memorabilia in the showroom. Thank you, Willie and Omar! More

I went to Imperial Chevrolet for a four wheel alignment, tire rotation, oil change, and a minor recall check for water pump seal. I was greeted very warmly, told that the job would be an hour and a half ,wh tire rotation, oil change, and a minor recall check for water pump seal. I was greeted very warmly, told that the job would be an hour and a half ,which it was! I recieved a voucher for a free coffee and doughnut plus a free car wash. Everything in life should be so easy. Imperial is Excellent! More

Timing is everything. I had an appt. for 12:00 to see Timing is everything. I had an appt. for 12:00 to see a beautiful car I'd been looking at online at Imperial's website for three days. But, I could Timing is everything. I had an appt. for 12:00 to see a beautiful car I'd been looking at online at Imperial's website for three days. But, I couldn't wait until noon - I really wanted to see this car, and knew because of the price (it was part of their red tag sale) that it would go fast. Sure enough, there it was...ready for a test drive, but for someone else...my heart dropped. It was then Steve Miller came over and introduced himself. He saw me looking at the car, and saw my excitement. I told him this was the car I wanted - but was I too late, as someone else was taking it out? No, it's not too late...you're more than welcome to take it out for a ride, he said...and we did. And I bought it!!! A BIG thank you to Steve for stepping in just at the right time, and for his help! - and thank you also to Ahmad for helping to make it affordable for me. I am SO happy - and am still in shock that it's mine!! This is the second car I've purchased at Imperial, and look forward to purchasing future vehicles here. If I had arrived 30 seconds later, it may not have been mine. Again, timing is everything.... THANKS, STEVE!!! :-) More

This company sold my elderly parents a car for more than $10,000 over blue book value. They took advantage of them and will not return my call or email. Unethical and totally disgusting! Had I been in $10,000 over blue book value. They took advantage of them and will not return my call or email. Unethical and totally disgusting! Had I been in the area when the purchased the car, I would have talked them out of it! Pure evil. More