Imperial Chevrolet | Page 128

I worked with Bruce D. and Chris Mac when I bought my used 2013 Ford Explorer. I found them to be excellent with their customer service skills and they were extremely friendly. I already knew the type used 2013 Ford Explorer. I found them to be excellent with their customer service skills and they were extremely friendly. I already knew the type of vehicle I wanted so when I came to them with what I could afford along with my trade in and what I wanted my monthly payments to be around they worked with me to accommodate my needs. They also made sure that I was comfortable with the vehicle and knew a lot about the buttons and gadgets inside and out before I took it and if I didn't Chris found out what they were and showed me. I was extremely happy with the service I recieved thus far and would recommend them to others! More

Mike & Elian were up front and very helpful to meet our budget. After the sale was made they followed through to make sure everything was as promised. The next time I am in need of a car new or used t our budget. After the sale was made they followed through to make sure everything was as promised. The next time I am in need of a car new or used they will be my first ( and hopefully) and only stop. Thanks Guy's job well done!!! More

After much research I decided to purchase a 2014 Impala LTZ and took the ride to Imperial to check it out. This was my first dealer choice because of the positive experience I had purchasing my new F-250 i LTZ and took the ride to Imperial to check it out. This was my first dealer choice because of the positive experience I had purchasing my new F-250 in '09 at the same complex. Upon arriving we were greeted by Colby Craig in the showroom and he brought us out for a test drive in the exact same car that I had spec'ed on the GM website. Colby was very friendly and knowledgeable about the vehicle pointing out extras I was not even aware of. There was absolutely no pressure to buy and everyone else in the showroom was polite and friendly. After arriving at a very good price with Sales Manager Bruce D'Ambra (great guy!) I told them that I would prefer to finance with my own Credit Union and would be back the next day to compare rates. They let us take the car home overnight without even a deposit! That sealed the deal. This is a class operation and you can't go wrong if you are looking for a new Chev,Ford,Dodge,Ram,or Jeep. Their Service Dept. is also first rate. More

I just purchased a 2014 Chevy Equinox LT on Monday 3/17. I worked with Amanda who is a new sales rep and want to share what an excellent car buying experience I had. She is very customer focused; listened I worked with Amanda who is a new sales rep and want to share what an excellent car buying experience I had. She is very customer focused; listened to my concerns and answered all my questions. After my test drive she teamed up with an experienced rep, Colby, to continue the process. The camaraderie and teamwork at this dealership stands out, it is truly amazing! We discussed several models and trims and the three of us looked at more cars. Once I made the decision to purchase the Equinox, Amanda & Colby said I would be able to take the car home that same day. While I worked with Omar on the financing, they ensured the car was detailed and ready with a full tank of gas. Omar made the finance portion of the day go very smoothly with his attention to detail and focus on my needs as the customer. I had a trade-in and to save me a trip back to Mendon, Amanda followed me home to get the title to my car to ensure the registration was done timely. Great follow-up by Amanda. She called me the next day to ensure I was happy with my new SUV and to see if I had any questions or concerns. Tuesday night she called to let me know the registration was in, I made arrangements to meet her Wednesday morning. On Wednesday we discussed different features on the car and she showed me how to pair my smart phone up with the car. This is my first SUV and I am enjoying it very much. I will highly recommend Imperial Chevrolet to others. More

My experience at imperial Chevrolet was exceptional, our salesman mark walker was honest, forthcoming and pleasant to work with, thank you I would highly recommend imperial to all!!!!! salesman mark walker was honest, forthcoming and pleasant to work with, thank you I would highly recommend imperial to all!!!!! More

Recently purchased a 2014 Jeep Grand Cherokee. This is our second new vehicle purchase from Imperial and we have always received great service from start to finish. Our sales person was Timothy Donohue. V our second new vehicle purchase from Imperial and we have always received great service from start to finish. Our sales person was Timothy Donohue. Very personable, extremely thorough and fought for us to get exactly what we wanted. He is truly an asset to Imperial Chevrolet. When we picked up our new vehicle he initially went through the owners manual and pointed out very important features in the car. He then took us out to our new vehicle and went through all the settings explaining all the options and took the time to customize each and every one. We received a follow-up call the next day to make sure we were still happy about our purchase and asked if we had any questions. He ensured us he is always available and should we have any questions to give him a call. Great guy...lots of fun to work with. Made our car buying experience smooth and easy! More

BRIAN IS A VERY GOOD SALESMAN NO PRESSOR NOT YOUR TIPICAL SALESMAN FEELS LIKE YOU HAVE KNOWN HIM ALL YOUR LIFE GOO MAN AHMAD IS VERY GOOD AT WHAT HE DOES AN SAVES YOU MONEY AN EXPLAINES EVERYTH TIPICAL SALESMAN FEELS LIKE YOU HAVE KNOWN HIM ALL YOUR LIFE GOO MAN AHMAD IS VERY GOOD AT WHAT HE DOES AN SAVES YOU MONEY AN EXPLAINES EVERYTHING IN DETAIL 2 VERY GOOD EMPLOYES More

I have given Mike Brown a rating of all 5 stars because my entire experience at Imperial Chevrolet has been enjoyable due to this helpful, friendly and knowledgeable employee. This is the first Silverado I my entire experience at Imperial Chevrolet has been enjoyable due to this helpful, friendly and knowledgeable employee. This is the first Silverado I have every purchased and after leaving the dealership with a brand new 2014, I felt like I knew everything I needed to know about this truck and that I had picked the correct one. I am very pleased with the service that I was given during the entire purchase and the service that I am still given after the deal when I have questions either by phone or visit. Overall, I would recommend Mr. Michael B. Brown, Sr. to anyone wanting to purchase a vehicle from Imperial because great service and hospitality will be provided by him. More

Our experience at Imperial Chevrolet was ideal. Brian was the salesman we worked with. He was knowledgeable on all the cars we viewed.. even those in other dealer lots at Imperial. While comparing between 3 the salesman we worked with. He was knowledgeable on all the cars we viewed.. even those in other dealer lots at Imperial. While comparing between 3 possible choices, Brian showed us every feature in each vehicle and enabled us to choose exactly what would be best for our growing family. Brian got us the best value for our trade in and when it came time to do paperwork, he got everything set up and checked in frequently to see if there was anything we needed-he went as far as bringing us cold drinks and having the new car cleaned and plates switched before we got our final signature on paper. I would highly recommend this dealership. Ask for Brian! More

I had been looking for a dealership for a while that would work with me and the fact I had little to no credit. I came into Imperial and was very happy to be dealing with a polite and knowledgeable sale would work with me and the fact I had little to no credit. I came into Imperial and was very happy to be dealing with a polite and knowledgeable sales man, Brian Martin. He took everything I needed for a purchase of a car into consideration. I am very glad to have bought my vehicle with him. I have currently recommended his services to several of my friends. More