Imperial Chevrolet
Mendon, MA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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New car We just bought a new car at Imperial, we love the car and we had a terrific experience with everyone at Imperial,will recommend to everyone we know. We just bought a new car at Imperial, we love the car and we had a terrific experience with everyone at Imperial,will recommend to everyone we know. More
Great service and quality Buying experience of our new Chevrolet cruze was a pleasant experience working with Brian and Tommy. They serviced our every need with our new purchas Buying experience of our new Chevrolet cruze was a pleasant experience working with Brian and Tommy. They serviced our every need with our new purchase. More
An OK experience I bought a used car and was not happy with two situations. One, I signed a purchase agreement that stated there would be no "imperial cars" emblem on I bought a used car and was not happy with two situations. One, I signed a purchase agreement that stated there would be no "imperial cars" emblem on the back BUT they put it on any way and was not responsive to take off. Two, the car had no manual. I was promised one but getting one was turning into a hassle. The good news: the management (Tim and Santos) heard my complaint and fixed everything for me very quickly. More
New 2014 Chevy Cruze LT The experience at Imperial was a great one. Especially because it was 90 degrees outside and Ed stayed outside in the heat with me for as long as it t The experience at Imperial was a great one. Especially because it was 90 degrees outside and Ed stayed outside in the heat with me for as long as it took to find the perfect car for me. More
Best Dealer around The experience at Imperial was great Everyone were very pleasant, and fun to work with. I told them what I wanted for a vehicle and what I was willin The experience at Imperial was great Everyone were very pleasant, and fun to work with. I told them what I wanted for a vehicle and what I was willing to pay and almost nailed the price..Just off by a few bucks but I was satisfied with the price..the vehicle is awesome and I love it!! Jimmy, Timmy and Omar were so much fun to work with. Great personalities across the board! More
Best car purchase experience!!! I recently purchased my first car with a loan from Brian Martin and he was great! Very friendly, professional, and knowledgeable!! I walked away with I recently purchased my first car with a loan from Brian Martin and he was great! Very friendly, professional, and knowledgeable!! I walked away with the car I wanted at a great price! The finance department was extremely helpful as well! My family has bought 8 cars from Imperial! Would definitely recommend Brian and Imperial to others! More
Textbook example of a dysfunctional organization Some good individuals within a broken system. Post-sale paperwork and follow-up activities were spectacularly bad. I either got a an empty promise d Some good individuals within a broken system. Post-sale paperwork and follow-up activities were spectacularly bad. I either got a an empty promise delivered with a smirk or rudeness. Once you pay, you are apparently dead to them. Seems as if there is no senior management to ensure communication between sales, service and the front-office. I like the car I purchased, which is worth a lot. But I will go elsewhere in the future. More
Great dealership! the best dealership I've been to so far!!! Everyone was so nice! There was no pressure, no sales people following us around harrassung us. No going ba the best dealership I've been to so far!!! Everyone was so nice! There was no pressure, no sales people following us around harrassung us. No going back and forth with payments. And we weren't there for 5 hrs! I would definetly recommend imperial! Go see Ed Connors! He's the man there! He's so funny and so layed back! More
New 2014 Chevy Silverado!!! I had a great time dealing with Mike Ghalbouni, my family has been dealing with him and Imperial Chevy for over 20 years and will continue for years t I had a great time dealing with Mike Ghalbouni, my family has been dealing with him and Imperial Chevy for over 20 years and will continue for years to come. He is an extremely friendly personable salesman that does what it takes to make his customer happy. When my truck had a small ding coming off the lot, both Bruce and Mike made sure it got fixed until I was 100% completely satisfied. Bruce D’Ambra and Mike Ghalbouni both went out of their way to make me a satisfied customer. When it came to financing the truck Ahmad Al-Jallad searched, and searched to find a bank that would give me the best deal. He advised me on my credit, my monthly payments and ways to improve my credit. Overall the buying experience there with these three gentlemen was extremely pleasant and easy going. The next day I was already recommending Imperial Chevy to people at my work and to deal with these three key personnel. Imperial Chevy should be extremely proud and grateful to have these three on their team. More
Fantastic Experience with Ed Connors! From the moment I walked into Imperial Chevrolet and met with Ed Connors, I was comfortable. I was listened to, my opinion was valued, and my questio From the moment I walked into Imperial Chevrolet and met with Ed Connors, I was comfortable. I was listened to, my opinion was valued, and my questions were answered appropriately. Ed's winning smile and easy-going attitude put me at ease during my very first brand-new car purchase! I will recommend Imperial Cars to anyone and everyone. Go see Ed - he will take EXCELLENT care of you!!! More