Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Imperial Chevrolet
Mendon, MA
1,307 Reviews
THE IMPERIAL CARS DIFFERENCE
• We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles.
• We Maintain an inventory of 2,500 new and pre-owned vehicles
• We monitor the competition on a daily basis to guarantee the best prices
• We work with 60 banks and credit unions to get our customers the lowest possible interest rates
• We have nearly 3 million dollars of in-stock parts at all times.
• Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday.
• Our expansive service department is open 6 days a week for your convenience
• Our service technicians receive daily factory updates and continuous training and certification
• On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store.
OUR MISSION
• Is to create 100% customer satisfaction with all our products, prices, and services
• Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability.
Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family.
CORPORATE CITIZENSHIP
We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,307 reviews
September 12, 2022
Paul was our salesman he did a wonderful job with no pressure from him and very helpful to find what i really wanted pressure from him and very helpful to find what i really wanted More
by ranslow5
September 10, 2022
Sam Santrisi and Dave Kerr were excellent to work with. I am very happy so far that I chose to check in to see what Imperial had to offer. Sam and Dave made me comfortable after going through a terribl I am very happy so far that I chose to check in to see what Imperial had to offer. Sam and Dave made me comfortable after going through a terrible experience at another dealership in which the truck I was purchasing was sold while I was in the middle of the paperwork and set to take delivery. I was very frustrated and not willing to go through the process all over again but I was determined so I went looking and found a comparable truck at Imperial. I can not say enough good things about Sam and his patience with my uneasiness and being on edge wrestling with whether or not I wanted to purchase a vehicle given my experience at the other dealership. Dave was also very reassuring and walked me through the finance process, ultimately making me realize I had made the best choice purchasing my new truck at Imperial. Both of these gentlemen went out of their way to accommodate me and my initial reluctance to purchase today. My expectations were exceeded and then some. Loyalty is important to me, my last 3 purchases were from the same dealership my family and I had been doing business with for close to 20 years until today and I can now say it is Imperial that will have my business. More
by Brandon
Employees Worked With
August 24, 2022
My experience with Imperial exceeded all expectations. I went to a corporate/chain dealerships and felt so pressured to make a decision with endless calls/emails. At Imperial, I felt the complete opposite I went to a corporate/chain dealerships and felt so pressured to make a decision with endless calls/emails. At Imperial, I felt the complete opposite! I truly felt like the people wanted to help me find the best deal and car for ME. I'd like to say Sabrina, Desiree, and Mazz were all outstanding to work with. The team was very knowledgeable and experienced. I highly recommend purchasing your next car here. More
by josephinewong113
Employees Worked With
sabrina
August 22, 2022
Milton was extremely helpful, knowledgeable and friendly. Made the entire process a breeze. Thank you!! Made the entire process a breeze. Thank you!! More
by Sandracar
August 13, 2022
Imperial Chevrolet of Mendon, MA far exceeded my car buying expectations. The entire staff was great. They were friendly, outgoing and professional. I felt at home and the process was done quickly witho buying expectations. The entire staff was great. They were friendly, outgoing and professional. I felt at home and the process was done quickly without any concerns. I am very happy with the Chevy Colorado that I purchased. I highly recommend purchasing your next vehicle from Imperial Chevrolet of Mendon. More
by kplynch4647
August 11, 2022
I bought a used GMC truck from imperial with the great help of salesmen Paul Macchi. This is my third vehicle that i have bought from Imperial and I am very happy with the service I received. Paul my sale help of salesmen Paul Macchi. This is my third vehicle that i have bought from Imperial and I am very happy with the service I received. Paul my salesman knew what my budget was and worked my trade in so that i can afford this truck. No pressure and Paul's expertise really helped with the whole process. Thank You again Paul Tim Murray Sutton, ma More
by timothy.murray
July 27, 2022
The fun spot to buy a car or truck! Great people to work with, and while you're surrounded by all the shiny new cars, it's like being in a Boston sports museum with all the memorabili Great people to work with, and while you're surrounded by all the shiny new cars, it's like being in a Boston sports museum with all the memorabilia on the walls and in cases thruout the showroom! A truly unique car buying experience! My sales exec, Paul Macchi, was a true professional and supported my needs from the time I met him outside the building to when he finalized my truck registration. The whole experience delivered "customer delight" and smile for me!! More
by JackC-maine
July 19, 2022
the sales person was very helpful. same day i choose the car i was approved. same day i choose the car i was approved. More
by consueloparejo
Employees Worked With
July 18, 2022
Our salesman, Moe Alomar spent a lot of time with us to make sure we had the right vehicle in the payment range we provided him with. He provided our best experience to date at Imperial, and we are 4th ti make sure we had the right vehicle in the payment range we provided him with. He provided our best experience to date at Imperial, and we are 4th time purchasers. More
by lcarlucci
Employees Worked With
