Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Imperial Chevrolet
Mendon, MA
1,302 Reviews
THE IMPERIAL CARS DIFFERENCE
• We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles.
• We Maintain an inventory of 2,500 new and pre-owned vehicles
• We monitor the competition on a daily basis to guarantee the best prices
• We work with 60 banks and credit unions to get our customers the lowest possible interest rates
• We have nearly 3 million dollars of in-stock parts at all times.
• Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday.
• Our expansive service department is open 6 days a week for your convenience
• Our service technicians receive daily factory updates and continuous training and certification
• On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store.
OUR MISSION
• Is to create 100% customer satisfaction with all our products, prices, and services
• Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability.
Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family.
CORPORATE CITIZENSHIP
We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,302 reviews
August 13, 2022
Imperial Chevrolet of Mendon, MA far exceeded my car buying expectations. The entire staff was great. They were friendly, outgoing and professional. I felt at home and the process was done quickly witho buying expectations. The entire staff was great. They were friendly, outgoing and professional. I felt at home and the process was done quickly without any concerns. I am very happy with the Chevy Colorado that I purchased. I highly recommend purchasing your next vehicle from Imperial Chevrolet of Mendon. More
by kplynch4647
August 11, 2022
I bought a used GMC truck from imperial with the great help of salesmen Paul Macchi. This is my third vehicle that i have bought from Imperial and I am very happy with the service I received. Paul my sale help of salesmen Paul Macchi. This is my third vehicle that i have bought from Imperial and I am very happy with the service I received. Paul my salesman knew what my budget was and worked my trade in so that i can afford this truck. No pressure and Paul's expertise really helped with the whole process. Thank You again Paul Tim Murray Sutton, ma More
by timothy.murray
July 27, 2022
The fun spot to buy a car or truck! Great people to work with, and while you're surrounded by all the shiny new cars, it's like being in a Boston sports museum with all the memorabili Great people to work with, and while you're surrounded by all the shiny new cars, it's like being in a Boston sports museum with all the memorabilia on the walls and in cases thruout the showroom! A truly unique car buying experience! My sales exec, Paul Macchi, was a true professional and supported my needs from the time I met him outside the building to when he finalized my truck registration. The whole experience delivered "customer delight" and smile for me!! More
by JackC-maine
July 19, 2022
the sales person was very helpful. same day i choose the car i was approved. same day i choose the car i was approved. More
by consueloparejo
Employees Worked With
July 18, 2022
Our salesman, Moe Alomar spent a lot of time with us to make sure we had the right vehicle in the payment range we provided him with. He provided our best experience to date at Imperial, and we are 4th ti make sure we had the right vehicle in the payment range we provided him with. He provided our best experience to date at Imperial, and we are 4th time purchasers. More
by lcarlucci
Employees Worked With
July 12, 2022
This is the first time I have ever bought a used car. Paul Macchi was absolutely a pleasure to deal with and made our car buying an enjoyable experience. It was also the FIRST time we actually enjoyed bu Paul Macchi was absolutely a pleasure to deal with and made our car buying an enjoyable experience. It was also the FIRST time we actually enjoyed buying an automobile. Nice job Paul (other car salespeople should take a lesson from you). Thank You for your help. Look forward to buying my next vehicle from you and Imperial Cars. More
by kremditto99
Employees Worked With
June 28, 2022
This was the second car I've purchased from Imperial. I went there deliberately because of my first day. They have the cars they advertise and there are no games. This time was as good as the first.I got I went there deliberately because of my first day. They have the cars they advertise and there are no games. This time was as good as the first.I got the car I wanted at a fair price, just like the first time. I had my car for 4 1/2 years and never regretted it or felt like I paid too much for it. A feel the same way about this car and expect to feel the same way as long as I drive it. More
by Tom Mitchell
Employees Worked With
June 18, 2022
Great people respectable made me feel comfortable with no kind of pressure as soon I entered the dealership.I want to thank Ken Natanel and Milton Sivan. kind of pressure as soon I entered the dealership.I want to thank Ken Natanel and Milton Sivan. More
by Raylcarrier
June 14, 2022
recently lost my husband and i have been in a fog. Paul Macchi understood my situation. i got the car i really felt comfortable in and was happy.Milton Sican was concerned for me and helped a lot Paul Macchi understood my situation. i got the car i really felt comfortable in and was happy.Milton Sican was concerned for me and helped a lot to make this sale. i am glad i met Paul in the beginning. More
by bentonp175
Employees Worked With
June 08, 2022
We went to Imperial Chevrolet on Sunday, June 5th to look at a car that we saw on the internet. We were lucky enough to have Paul Macchi meet us at the door and assist us. Paul was wonderful. There was no at a car that we saw on the internet. We were lucky enough to have Paul Macchi meet us at the door and assist us. Paul was wonderful. There was no pressure, no back and forth. We received the best deal and walked away trading in two vehicles for the one we had seen at the internet price. If you go to Imperial looking for a car, please do yourself a favor and ask for Paul Macchi. More
by decoste05
