Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Imperial Chevrolet
Mendon, MA
1,302 Reviews
THE IMPERIAL CARS DIFFERENCE
• We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles.
• We Maintain an inventory of 2,500 new and pre-owned vehicles
• We monitor the competition on a daily basis to guarantee the best prices
• We work with 60 banks and credit unions to get our customers the lowest possible interest rates
• We have nearly 3 million dollars of in-stock parts at all times.
• Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday.
• Our expansive service department is open 6 days a week for your convenience
• Our service technicians receive daily factory updates and continuous training and certification
• On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store.
OUR MISSION
• Is to create 100% customer satisfaction with all our products, prices, and services
• Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability.
Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family.
CORPORATE CITIZENSHIP
We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,302 reviews
November 08, 2024
Worked with Paul Macchi, he helped find the right car I wanted with all my request. Was pleasant and worked with us to process this sale timrly manner I needed. Responsive to all my questions. Highly reco wanted with all my request. Was pleasant and worked with us to process this sale timrly manner I needed. Responsive to all my questions. Highly recommend Paul More
by Csavard
October 27, 2024
Great experience. Worked with Firas Ektilah as my salesman. He made the purchase process seamless. His customer service is second to none. I would highly recommend you Worked with Firas Ektilah as my salesman. He made the purchase process seamless. His customer service is second to none. I would highly recommend you contact him for any New vehicle purchase.. More
by Neafc1
September 30, 2024
Ken N. was extremely accommodating in sales, Uzair in management was extremely kind and helpful as well!! was extremely accommodating in sales, Uzair in management was extremely kind and helpful as well!! More
by DJ13
September 21, 2024
Worked with Paul Macchi to buy a used car in Mendon. Great experience! Paul was wonderful to work with. Explained everything clearly. Great experience! Paul was wonderful to work with. Explained everything clearly. More
by joanmob
September 07, 2024
Paul is the best. He went above and beyond to make sure I was completely satisfied. great buying experience. He went above and beyond to make sure I was completely satisfied. great buying experience. More
by dclowes183
August 27, 2024
I’ve worked with Shawn Frazier on purchasing a few cars and he goes above and beyond. I was having issues with my insurance and Shawn helped me out on his day off, very pleased with the attention to detail and he goes above and beyond. I was having issues with my insurance and Shawn helped me out on his day off, very pleased with the attention to detail. Would highly recommend More
by Mikepeirce2455
Employees Worked With
August 13, 2024
This is the second vehicle we have purchased here. Paul Macchi has always provided excellent customer service. I would highly recommend him for your next purchase. Paul Macchi has always provided excellent customer service. I would highly recommend him for your next purchase. More
by J_casasanta
Employees Worked With
June 23, 2024
This is my second time working with Shawn Frazier and he was amazing! Very easy to work with and great options on vehicles. was amazing! Very easy to work with and great options on vehicles. More
by Traceyac8
June 07, 2024
I had a good experience buying a car at Imperial Toyota. I worked with Majed Abdalla who was efficient and knowledgeable. Iam happy with my purchase. I worked with Majed Abdalla who was efficient and knowledgeable. Iam happy with my purchase. More
by garyandmerry
Employees Worked With
Majed Abdalla
May 30, 2024
Ken has always been very kind and helpful in my dealings with him , I recommend him and the team at Imperial Chevy! Uzair the manager is also extremely helpful ! with him , I recommend him and the team at Imperial Chevy! Uzair the manager is also extremely helpful ! More
by Brittany
