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Imlay City Ford, Inc
Imlay City, MI
72 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 72 reviews
September 10, 2021
The purchase of my f350 was very easy and no problems. My salesperson Cheri was excellent, she gave us great service. Barb the service manager was also helpful in getting my truck in a timely manner. I w My salesperson Cheri was excellent, she gave us great service. Barb the service manager was also helpful in getting my truck in a timely manner. I would definitely recommend Imlay City Ford and Cheri. More
by m_dsmith403
Employees Worked With
Cheri, Barb
April 16, 2021
Dealt with Dick Dickerson. He was great to work with. Thought it would take hours, but he made it very quik. Next vehicle I buy will be with him again. Thought it would take hours, but he made it very quik. Next vehicle I buy will be with him again. More
by trbabisz
Employees Worked With
Dick Dickerson
January 08, 2021
Great car, great costumer service and super friendly people. Delilah really wanted to get me into my perfect car and she made it happen! I was drawn into this dealership because they reach out kindly, t people. Delilah really wanted to get me into my perfect car and she made it happen! I was drawn into this dealership because they reach out kindly, they don’t harass or cold call you all the time and Delilah answered all the questions I had. Very pleased with this experience. Love my 2018 Ford ecosport More
by caileybeaudett
Employees Worked With
Delilah
January 03, 2021
James Wyzgowski and the Sales Manager where excellent to work with. I received a fair trade value and the sales process was very smooth and extremely organized. work with. I received a fair trade value and the sales process was very smooth and extremely organized. More
by Dan
Employees Worked With
James Wyzgowski
August 21, 2020
I just bought a new Ford pickup. I am very happy with truck. Everyone at the dealership was friendly and helpful. They gave me a loaner while they had the spray in bed liner installed. This was not my fi truck. Everyone at the dealership was friendly and helpful. They gave me a loaner while they had the spray in bed liner installed. This was not my first purchase from Imlay City Ford, and I will return if ever I need an other vehicle. Imlay City Ford is a nice place to do business. More
by Bigjms52
Employees Worked With
Tim Young
May 26, 2020
Waist of my time Drove an hour one way to look at used vehicle, pictures in ad were not detailed and evasive to undisclosed damage on vehicle, very deceptive. customer Drove an hour one way to look at used vehicle, pictures in ad were not detailed and evasive to undisclosed damage on vehicle, very deceptive. customer service was none. More
by Bburns
Employees Worked With
Dan Spinek
May 14, 2019
worst service ever, morally bankrupt idiots after horrible electrical issues on my new car,which i had within the first week, these morons had 5 plus years to fix it under warranty. this car is after horrible electrical issues on my new car,which i had within the first week, these morons had 5 plus years to fix it under warranty. this car is paid for mind you. i honored my end of the contacts. the electrical issues continue and are pretty broad. from stalling out to randomly turning on and off radio a/c monitor freaking out , windows shorting out, etc. etc. its a clear lemon and all they could say for five years was sorry our computers say there's nothing wrong.... flash forward to warranty expiring, its definitely an electrical issue and its gonna be time consuming and expensive. so these morons called me a liar for years as if i had nothing better to do with my priceless time than spend it at a xxxxxxxx service center then all of a sudden conveniently when the warranty expires.... its a problem. this place and its people are a bad joke not worthy of anyone's time energy or especially hard earned money... if you hear different run for your life they are liars... More
by dj7777777
Employees Worked With
none worth mention, they all are horrible people
April 07, 2018
Just disappointed Our 2017 Escape was in for a small accident. Took 2 weeks due to a back ordered part, not Imlay City Fords fault. My issues with them though include m Our 2017 Escape was in for a small accident. Took 2 weeks due to a back ordered part, not Imlay City Fords fault. My issues with them though include multiple non returned phone calls, they promised a vehicle to drive and never came through, rude customer service when I could get my service guy on the phone, and they left greasy hand prints all over the inside of my car. I will not be back. More
by Chad S Greer
Employees Worked With
Nick
March 26, 2018
Extremely helpful Everyone I dealt with here was extremely helpful and knowledgeable throughout the car buying process. They knew exactly what I was looking for and ma Everyone I dealt with here was extremely helpful and knowledgeable throughout the car buying process. They knew exactly what I was looking for and made sure they had a truck in stock that fit all of my requests. Would highly recommend this dealership More
by 2016150
Employees Worked With
Mike, Arie
