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Imlay City Ford, Inc
Imlay City, MI
74 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 74 reviews
February 24, 2022
I wanted to turn in my Ford Fusion lease for an Escape. They had Ford build me a 2022 Escape and I ended up paying $50 dollars more a month. It's even blue! The seat warmers are awesome. They had Ford build me a 2022 Escape and I ended up paying $50 dollars more a month. It's even blue! The seat warmers are awesome. More
by Redgirl87
Employees Worked With
Jim
October 26, 2021
Came in for a works package for my f150 didn't have an appointment and they still got me out of there in under an hour. This is my first time here but definitely will be coming back in the future. Staff i appointment and they still got me out of there in under an hour. This is my first time here but definitely will be coming back in the future. Staff is friendly as well I highly recommend taking your vehicle here for any service needs. More
by Ethan F
Employees Worked With
Gary truemner
September 10, 2021
The purchase of my f350 was very easy and no problems. My salesperson Cheri was excellent, she gave us great service. Barb the service manager was also helpful in getting my truck in a timely manner. I w My salesperson Cheri was excellent, she gave us great service. Barb the service manager was also helpful in getting my truck in a timely manner. I would definitely recommend Imlay City Ford and Cheri. More
by m_dsmith403
Employees Worked With
Cheri, Barb
April 16, 2021
Dealt with Dick Dickerson. He was great to work with. Thought it would take hours, but he made it very quik. Next vehicle I buy will be with him again. Thought it would take hours, but he made it very quik. Next vehicle I buy will be with him again. More
by trbabisz
Employees Worked With
Dick Dickerson
January 08, 2021
Great car, great costumer service and super friendly people. Delilah really wanted to get me into my perfect car and she made it happen! I was drawn into this dealership because they reach out kindly, t people. Delilah really wanted to get me into my perfect car and she made it happen! I was drawn into this dealership because they reach out kindly, they don’t harass or cold call you all the time and Delilah answered all the questions I had. Very pleased with this experience. Love my 2018 Ford ecosport More
by caileybeaudett
Employees Worked With
Delilah
January 03, 2021
James Wyzgowski and the Sales Manager where excellent to work with. I received a fair trade value and the sales process was very smooth and extremely organized. work with. I received a fair trade value and the sales process was very smooth and extremely organized. More
by Dan
Employees Worked With
James Wyzgowski
August 21, 2020
I just bought a new Ford pickup. I am very happy with truck. Everyone at the dealership was friendly and helpful. They gave me a loaner while they had the spray in bed liner installed. This was not my fi truck. Everyone at the dealership was friendly and helpful. They gave me a loaner while they had the spray in bed liner installed. This was not my first purchase from Imlay City Ford, and I will return if ever I need an other vehicle. Imlay City Ford is a nice place to do business. More
by Bigjms52
Employees Worked With
Tim Young
May 26, 2020
Waist of my time Drove an hour one way to look at used vehicle, pictures in ad were not detailed and evasive to undisclosed damage on vehicle, very deceptive. customer Drove an hour one way to look at used vehicle, pictures in ad were not detailed and evasive to undisclosed damage on vehicle, very deceptive. customer service was none. More
by Bburns
Employees Worked With
Dan Spinek
May 14, 2019
worst service ever, morally bankrupt idiots after horrible electrical issues on my new car,which i had within the first week, these morons had 5 plus years to fix it under warranty. this car is after horrible electrical issues on my new car,which i had within the first week, these morons had 5 plus years to fix it under warranty. this car is paid for mind you. i honored my end of the contacts. the electrical issues continue and are pretty broad. from stalling out to randomly turning on and off radio a/c monitor freaking out , windows shorting out, etc. etc. its a clear lemon and all they could say for five years was sorry our computers say there's nothing wrong.... flash forward to warranty expiring, its definitely an electrical issue and its gonna be time consuming and expensive. so these morons called me a liar for years as if i had nothing better to do with my priceless time than spend it at a xxxxxxxx service center then all of a sudden conveniently when the warranty expires.... its a problem. this place and its people are a bad joke not worthy of anyone's time energy or especially hard earned money... if you hear different run for your life they are liars... More
by dj7777777
Employees Worked With
none worth mention, they all are horrible people
