Illini Nissan

Great service This is my 4th Nissan from this dealer. Gary in service goes above and beyond to schedule appointments for me. I always know that any service that I This is my 4th Nissan from this dealer. Gary in service goes above and beyond to schedule appointments for me. I always know that any service that I schedule will be done quickly and to my satisfaction. More

Regular Oil Change Service Drove up and got right in - was heading out of town and didn't want to wait. Twenty minutes later we were out the door and on the road. Great Job Ca Drove up and got right in - was heading out of town and didn't want to wait. Twenty minutes later we were out the door and on the road. Great Job Carlos and Gary. More

Service with integrity I have taken my car to Illini Nissan for some time now, and each successive visit makes me appreciate their service department more. Whether a simple I have taken my car to Illini Nissan for some time now, and each successive visit makes me appreciate their service department more. Whether a simple oil change or a battery or muffler replacement, I have always been completely satisfied with the professional work and caring demeanor of the folks at Illini Nissan! More

Oil Change on 2012 Frontier I had taken my 2012 Frontier in for an oil change and had told the service writer that I had taken splash shield off from under the engine and cleaned I had taken my 2012 Frontier in for an oil change and had told the service writer that I had taken splash shield off from under the engine and cleaned it and the frame of spilt oil from previous oil changes and reinstalled it. He assured me that they would not make a mess. After I got home I checked under the hood and found oil all over the splash shield and frame and oil had dripped on the garage floor. Kevin said that the mechanic had tried to clean it when he was done and that I could bring the truck back and they would clean the oil off. I decided to do the work my self and to do the future oil changes myself. The convenience of them doing an oil change is not worth the cleanup work I have to do after they are done. More

Regular Maintenance/Oil Change Very nice people, very accommodating. I will definitely consider buying another vehicle from Illini Nissan and I feel comfortable recommending this de Very nice people, very accommodating. I will definitely consider buying another vehicle from Illini Nissan and I feel comfortable recommending this dealership to friends and family. More

Regular Maintenance Visit Everything always goes well. No problems. Nice people. Comfortable environment. Fun to look at the New cars. Always quick. Just great. Looking forward Everything always goes well. No problems. Nice people. Comfortable environment. Fun to look at the New cars. Always quick. Just great. Looking forward to the next car. Thanks More

Minor issue with new Maxima Gary was right on target! A small piece somehow got loose in the driver's side, outside rear view mirror. That was an annoyance in a brand new vehicl Gary was right on target! A small piece somehow got loose in the driver's side, outside rear view mirror. That was an annoyance in a brand new vehicle. Gary got it taken care of as promised. Seems to be uncommon with many service providers these days. More

Fender-bender repair/touch up Gary took a look at the damage and fixed a crease with a few heavy bangs with his hand! Then we scheduled an appointment to touch-up and smooth out s Gary took a look at the damage and fixed a crease with a few heavy bangs with his hand! Then we scheduled an appointment to touch-up and smooth out some marks. I brought my Sentra back in and it now looks just about like new! I'm always very satisfied with my service here! In fact, the day I was picking up my car (for this service job) I told a friend who was there looking at a new Nissan that one major reason for me buying my new Sentra at Illini Nissan was/is Gary and the service department!! More

Excellent experience! On 8/7/15 I got new tires for my Murano. It was going to take a couple hours so Gary got me a ride home. In about 2 hrs., Nissan called and the car On 8/7/15 I got new tires for my Murano. It was going to take a couple hours so Gary got me a ride home. In about 2 hrs., Nissan called and the car was ready. They came back to pick me up. Gary also put batteries in both of our key fobs. Plus they washed the car. More

Oil change, safety check Great customer service, dependable and quality technicians. I am confident that the work will be right the first time and I am always contacted before Great customer service, dependable and quality technicians. I am confident that the work will be right the first time and I am always contacted before any additional work is done. More