Illini Nissan
Champaign, IL
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ALWAYS super! From the moment we drive in to the Service Department, or walk in to the Showroom, we are met with a warm and friendly greeting. Your new facility is From the moment we drive in to the Service Department, or walk in to the Showroom, we are met with a warm and friendly greeting. Your new facility is bright and impeccably clean...love the hot beverages and the fresh apples in the waiting area, along with the comfortable seating and the TV. As far as Service goes, it is superior. Everyone is great, especially Gary McCaskill, who always goes above and beyond, attending to all of our needs. And our Sales experience was great as well, although It has been several years since we purchased our Frontier from Bill Green at your former dealership on Neil Street. Keep up the excellent work...you're all doing everything right! More
Fun times!! My husband and I are newer to the area and didn't have a dealership. Back home in Iowa we bought all our cars (10) from a dealership that made us comf My husband and I are newer to the area and didn't have a dealership. Back home in Iowa we bought all our cars (10) from a dealership that made us comfortable. Well today we found the same at Illini Nissan! Nathan Essick was fantastic! He really gave my hubby a run for his money! The team there worked to get us a deal we couldn't turn down! It was a funtastic experience! We will definitely be going back when hubby needs a vehicle! More
Great service continues. We have just bought our second Murano mostly because of the great service we have experienced. Mostly deal with Gary who is most accommodating with ou We have just bought our second Murano mostly because of the great service we have experienced. Mostly deal with Gary who is most accommodating with our schedule More
Great folks at Illini! Simply stated, "THEY CARE." If you have an auto concern or challenge, you can trust the folks at Illini Nissan. Thank you Gary for always listening to my needs and taking care o If you have an auto concern or challenge, you can trust the folks at Illini Nissan. Thank you Gary for always listening to my needs and taking care of my car. I don't always get Doug to work on my car but he is very conscientious and the tops in mechanics. Thanks again Illini Nissan for your service and excellent customer service. More
Service Department Top notch service department. Gary is a great service writer and check in and out was quick. He took the time to explain services my vehicle needs and Top notch service department. Gary is a great service writer and check in and out was quick. He took the time to explain services my vehicle needs and the cost. This will help me work these repairs into the budget. The service techs are very knowledgeable and perform their jobs with quality. I would recommend this dealership and service department to everyone. More
Excellence Service Department Service Department goes beyond making sure everything is to your satisfaction. Cody was very helpful in making sure we had the right tires we needed Service Department goes beyond making sure everything is to your satisfaction. Cody was very helpful in making sure we had the right tires we needed. More
Service Department Excellence Service department worked quickly to fix problem with back brakes. Very satisfied with the timeliness and price of the repair. Customer service was e Service department worked quickly to fix problem with back brakes. Very satisfied with the timeliness and price of the repair. Customer service was exceptional by everyone. More
Excellence in service Service department does an incredible job and they are very helpful. I have never had any issues at Illini Nissan. From sales (Wes) to service they ha Service department does an incredible job and they are very helpful. I have never had any issues at Illini Nissan. From sales (Wes) to service they have been better than any dealership I worked with in the past. More
Will definitely return Very knowledgeable and the service was pretty quick. Not over priced and don't try to get you on everything you don't need. Nice people all around Very knowledgeable and the service was pretty quick. Not over priced and don't try to get you on everything you don't need. Nice people all around More
Check engine light was on The check engine light of my Nissan was on, and I had to go back to Illini Nissan a couple of times to get a part replaced (they needed to order the p The check engine light of my Nissan was on, and I had to go back to Illini Nissan a couple of times to get a part replaced (they needed to order the part, which took a few days). Each of my visits to the dealership has always been great - the guys in the service department there were always very friendly and kept me informed of how long it would take etc. More