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Illini Nissan
Champaign, IL
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Misty was very friendly throughout my whole visit and made sure to explain to me in detail what type of maintenance had been done to my car. It was a nice bonus when I picked my car up and it had been wa made sure to explain to me in detail what type of maintenance had been done to my car. It was a nice bonus when I picked my car up and it had been washed!! More
Quick response by e-mail to my inquiry about a new Nissan Nv. Both Nick and Masha were friendly, didn't pressure a decision, and were good to work with. Nv. Both Nick and Masha were friendly, didn't pressure a decision, and were good to work with. More
I recently traded my 2005 Ford Escape for 2012 Nissan Rogue. I LOVE my new car!!!! Thank you Nick and Chad! I had been shopping at various dealerships, drove a list of crossovers that I was interested Rogue. I LOVE my new car!!!! Thank you Nick and Chad! I had been shopping at various dealerships, drove a list of crossovers that I was interested in, and walked away sad because no one could work within my budget; I fell in love with the Rogue when I first drove it. Again thank you Nissan for making what seemed the impossible, possible. You guys were the best! More
Excellant sales team this is my 8th car I have bought from this dealer. they are friendly from Sales down to service tech. I would Highly recommend to my friends Andy was Great and so was Crag. They ma from this dealer. they are friendly from Sales down to service tech. I would Highly recommend to my friends Andy was Great and so was Crag. They made the deal sooth and there was no back and forth over trade or price of the new car. Yea to Nissan. More
I was shopping for a new Altima and Wes was very direct, honest, friendly and knowledgeable with me. He worked extra to get the deal that I wanted and could afford. Kim was helpful with the financing. Th honest, friendly and knowledgeable with me. He worked extra to get the deal that I wanted and could afford. Kim was helpful with the financing. They both took extra time to make sure I understood what things were and how they worked. They were effective in pleading my case for safe coverage with a bit of luxury thrown in as well. I was extremely pleased with the experience and the purchase. Lou Reid also made me feel good about doiing business there when he made a special effort to introduce himself and see if I was okay. More
The service dept was great brought all three of my cars in for service oil change on two and a unexpected break job on the third. The service team was a great help and completed all three cars . in for service oil change on two and a unexpected break job on the third. The service team was a great help and completed all three cars . More
All members were very polite and helpful. They inspected my vehicle thoroughly finding a leak in the front timing cover as well as some recalled parts. The work required was explained and calls were made wi my vehicle thoroughly finding a leak in the front timing cover as well as some recalled parts. The work required was explained and calls were made with updates as needed. A replacement car was provided for my convinience. Most importantly, I felt my vehicle was in good and capable hands and well taken care off. More
I am very disappointed with my conversation with Misty who accused me of yelling to her on the phone, first of all. I am glad that I had her on the speaker phone and my 20 year old daughter was listening. who accused me of yelling to her on the phone, first of all. I am glad that I had her on the speaker phone and my 20 year old daughter was listening. Also, she quoted me a price and then changed it saying she did not tell me what she said to me. I wrote everything on paper as she related and told her that I was writing down what she said. Kevin stated he was with her when she was talking to me back up the untruth she was telling me. Then my car was repaired only to be loaded with gas smell all in the car when I got it back. There was gas wasted where the tank was taken out, carpet, and my mats are no more good! I am very disturbed and I will never take my car to Nissan Illini for repairs or even an oil change again. I want my car cleaned and my mats replaced and not cleaned because we tried to clean them and the smell is still there. More
Great experience at Illini Nissan. Staff was friendly, helpful, and very knowledgably about the vehicle sold to us. Very easy to talk to, and gave us a good price when dealing with them. Wouldn't hesistat helpful, and very knowledgably about the vehicle sold to us. Very easy to talk to, and gave us a good price when dealing with them. Wouldn't hesistat to recommend Illini Nissan to anyone. Thanks for the great car buying experience. More