Illini Nissan

I came in for an oil change and tire rotation. Gary had come to me and told me the serpentine belt needed replaced and I agreed to that. When I went to pay, the bill was about $100 more than expected. Wh come to me and told me the serpentine belt needed replaced and I agreed to that. When I went to pay, the bill was about $100 more than expected. When I asked for details I found I was being charged for a battery. Nothing had been said about a battery needing replaced, and I had just had to replace the battery two years ago. (I hope they last longer that 2 years.) The Cashier brought it to Gary's attentions and he took care of getting the charge for the battery removed, as he agreed, the battery was not replaced. There is still a charge for $9.58 that I don't understand. It simply says, "Customer pay shop charge for repair order." What is that? Am I paying $9.58 just for coming in for service? I would encourage the cashier to walk through the bill with the customer. More

The staff here were friendly and experienced. When the The staff here were friendly and experienced. When the bolts were frozen on our license plate the staff came to our home to place it on our new 2013 The staff here were friendly and experienced. When the bolts were frozen on our license plate the staff came to our home to place it on our new 2013 Juke. YES! More

I was in the Market for a newer Car . I was really unsure that I would be able to get on at this time . On a Friday afternoon decided to take a drive to ford city to check out the New building an unsure that I would be able to get on at this time . On a Friday afternoon decided to take a drive to ford city to check out the New building and cars of course . The first lot I came to was the Nissan Side . I fell In love with a certain vehicle a used Chevy Captiva , I knew that was the one I wanted. I then met Wesley the salesman . He was so friendly , very knowledgeable , and straight forward. Talking with him even if I wasn't able to get this particular vehicle I knew I wanted him to be my salesman no matter what . I have dealt with previous salesman in the past at other dealerships and He is what a car salesman should be like . We went back On Saturday to try and see what we could make work . To my surprise I was able to get a really good deal and interest rate and 3 hours later I was bringing home my New Car !!! I also Would recommend Chad In Finance, I had my toddler with and she was at her last straw of being patient . He was so patient with her and with us for having her in there . He got her some paper and let her draw and gave her candy to try and help the situation . If your In the Market for a different car go see Wesley and Chad at Illini Nissan , They are hands down simply the Best !! More

Purchasing a new vehicle from Illini Nissan was a quick and easy process. The car I wanted was not available at their dealership and the sales team did a great job of finding the exact car I wanted. They and easy process. The car I wanted was not available at their dealership and the sales team did a great job of finding the exact car I wanted. They arranged to pick the car up from that dealership and 4 days later I had my new car. I would purchase a vehicle from Illini Nissan again. More

1-20-14 had 12:00pm service appointment (oil change). Arrived ten minutes early. 1:15pm was told car was done. Found car parked outside and not washed outside temp. 38 degrees. Started to drive away and Arrived ten minutes early. 1:15pm was told car was done. Found car parked outside and not washed outside temp. 38 degrees. Started to drive away and realized maintenance had not been reset had to return to dealership. More

After a 2 hour ordeal trying to purchase a vehicle in Mattoon, Il. we called Illini Nissan, spoke to Andy and 1/2 hour later we drove to Champaign and had a very positive buying experience. Andy was kn Mattoon, Il. we called Illini Nissan, spoke to Andy and 1/2 hour later we drove to Champaign and had a very positive buying experience. Andy was knowledgeable and very attentive to our wants and needs in our purchase. More

Our experience was very positive. They had everything ready to go the morning we showed up to test drive our vehicles. We had requested 3 specific vehicles to drive and they were there waiting. The whole ready to go the morning we showed up to test drive our vehicles. We had requested 3 specific vehicles to drive and they were there waiting. The whole experience went very efficiently. More

I came in without an appointment because one of my headlights went out the night before. I was able to get my headlight replaced in a timely manner. As always your staff was friendly and helpful. headlights went out the night before. I was able to get my headlight replaced in a timely manner. As always your staff was friendly and helpful. More

My wife and I bought a 2013 Nissan Pathfinder from Wesley. From the day we met him, December 14th until we purchased our vehicle, December 16th, Wesley was very professional and honest. We told him Wesley. From the day we met him, December 14th until we purchased our vehicle, December 16th, Wesley was very professional and honest. We told him what we were looking to do and he and Lou were very accomadating. There was no hassel with the price for my trade or the new vehicle. Thanks for such a great experience. Jay Loschen More

I would have to say best place to trade/purchase a vehicle. All steps of the process went smooth. Sales staff is very educated and steered me in the direction based on my needs. If you are looking for vehicle. All steps of the process went smooth. Sales staff is very educated and steered me in the direction based on my needs. If you are looking for best dealership to buy from, stop in and check it out. More