Illini Nissan

Car Purchase I wasn't in a hurry to purchase a car (kid in college) so I've been working with Andy at Illini Nissan for close to a year to find a car that met my n I wasn't in a hurry to purchase a car (kid in college) so I've been working with Andy at Illini Nissan for close to a year to find a car that met my needs and budget. Andy was always helpful sending me information but never pressuring me-I would imagine that many salespeople would have given up after a few weeks. I have also found that other dealers want to see you only a new car while Andy wanted me to buy what worked best for me. I ultimately purchased a new car because it was such a great deal. As a long time Nissan owner, I have also found Gary in the Service Department reliable. He is able to help me identify what if anything needs to be done immediately, and prioritize other longer term or optional services. (Yeah, I never did fix that electronic seat adjuster in my old car!) More

Gary and Service Always Great As always, my regular service for my 2012 Frontier was handled in the best possible way. Convenient, full information on any service needed, and exce As always, my regular service for my 2012 Frontier was handled in the best possible way. Convenient, full information on any service needed, and excellent work. This service visit was in early June, about 1.5 months ago. Any Nissan owner can be confident that Gary and the rest of the service department will take great care of their vehicle. More

Purchasing New Car Buying a new car from this dealership is very easy. You should know the minimum market value of the car, let them know what your offer is, they take i Buying a new car from this dealership is very easy. You should know the minimum market value of the car, let them know what your offer is, they take it very easily and without any stressful negotiating game to play. More

Service Department Gary and the service tech did a great job and my truck was serviced correctly and washed. The work was completed prior to the required time schedule. Gary and the service tech did a great job and my truck was serviced correctly and washed. The work was completed prior to the required time schedule. More

Taken to the cleaners. My Maxima would not start. Had it towed to the dealer, I suspected the programming of the key, " Imobilizer ". It turned out that's is what it was. In My Maxima would not start. Had it towed to the dealer, I suspected the programming of the key, " Imobilizer ". It turned out that's is what it was. In the beginning they wanted to replace the battery, said it wouldn't hold a charge. I have NEVER had a battery problem with this car. I insisted they charge it over night and guess what, It worked. That saved me $135. They also said that the key was "stuck" in the ignition and had to use a graphite lube to free up the key. Why all of a sudden did these two things happen while it was at their shop? I had a long conversation with Gary about how I felt about dealer maintenance. Seems like sometimes they just throw parts at it until it's fixed. They tried to program the old key, didn't work. Cut and programmed a new key, didn't work. Okay, so let's try the imobilizer. After taking 2 days to get the part from Chicago they finally got it changed and it worked at the tune of over $500. Would the old key have worked after the imobilizer was changed?, maybe. Would that have saved me money?, yes it could have. Most people out there will think that's not too bad, but coming from a guy that does "most" of my own maintenance I have a hard time trusting others that are in the business of making money off of others. All in all the car is fixed. Why didn't it do this myself you may ask, I am out of state and it was my boys car. If I was there I would have bypassed the whole system for a whole lot less $$$. And another thing, Gary NEVER called me like he said he would until the car was done. I had to call to get updates every day. More

Illini Nissan Great dealership. The staff was friendly and they went through the process very carefully. They also told me about a program which allowed me to buy a Great dealership. The staff was friendly and they went through the process very carefully. They also told me about a program which allowed me to buy a new vehicle at great rates. I would not have known about this program otherwise. So, thank you for the great service! More

Service department Once again, the service department at Illini Nissan went above and beyond to help my car situation. The "Low Tire Pressure " light was on so I called Once again, the service department at Illini Nissan went above and beyond to help my car situation. The "Low Tire Pressure " light was on so I called Gary McCaskill at the service department and brought the car in. Gary greeted me with a smile and took my car in right away for what I thought was simply low air in the tires. Turns out there was a nail causing the leak! Gary had it repaired while I was waiting and I was back on the road immediately. Thanks again Gary for getting me in quickly and your exceptional service!! More

Regular service Gary is a great guy to help out all the time. I got the regular check done in an hour and were satisfied with the service. Gary is a great guy to help out all the time. I got the regular check done in an hour and were satisfied with the service. More

Car shopping After car shopping for weeks, I finally found a car that met all my requirements. Although I hate the process of buying a vehicle, the sales person, After car shopping for weeks, I finally found a car that met all my requirements. Although I hate the process of buying a vehicle, the sales person, Wes, helped to make it pretty painless. He was pleasant and helpful and made sure I understood the new techy gadgets included in my new vehicle. Chad was also helpful in securing a great interest rate for my purchase. More

Andy Eisenmenger is a top notch salesman! I was extremely hesitant walking in to Illini Nissan due to a bad experience at the Mazda dealer in town(the salesman was pushy and disrespectful) the I was extremely hesitant walking in to Illini Nissan due to a bad experience at the Mazda dealer in town(the salesman was pushy and disrespectful) then I met Andy.. Andy was extremely personable and informative. He showed me the cars I requested to see and made some very helpful suggestions. I highly recommend Illini Nissan and Andy Eisenmenger! More