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Ideal Hyundai Buick GMC - Service Center

Frederick, MD

4.2
232 Reviews

232 Reviews of Ideal Hyundai Buick GMC - Service Center

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September 12, 2019

Happy I have been going here for a few years now and I am very happy with the service. I dropped my vehicle off the night before and the guy at the counter More

by CSUMMERS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave O'Connell
September 12, 2019

As before I was treated with the proffesionalism that Idealh Great service seems to be the deal with Ideal!I probably will buy another new car and it will be with you dealership. Thank you so much. Brian More

by LOOCRM209B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto (Rob) Ocasio, Dave O'Connell
September 11, 2019

Great customer serivce Teresa is a Great person I have met so far I like all the employees who work there . So far i haven't had any further issues with my vehicle They atte More

by candy lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Carpenter
September 10, 2019

Consistent good service I have been a customer since the mid 1980s. Ideal has taken care of all of our vehicles. This visit, they found that my dog lights were out. They w More

by HOWELLRU50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Carpenter, Dave O'Connell
May 30, 2019

1st oil change service Called for a appointment they got me in the same day. I was treated with a friendly lady with a smile like we knew each other for years. The Tech got More

by masterhvacr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept, Leon Johnson, Phill Myers
May 23, 2019

First oil change on my new Kona Everyone I came in contact with in Service was so friendly & helpful! And, it was great getting a free car wash along with my service. More

by strawder6101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose who was my Service check-in person was so helpful! She even helped me setup my phone contacts and how to use voice commands.
May 23, 2019

GREAT JOB! SMILE, THANKS! GREAT JOB! ALL WAY A PLEASURE TOO DEAL WITH MARTY AND HIS TEAM. THANKS! DAVE, YOU ARE ALWAY ON TOP OF YOUR GAME. HARLEY'S More

by TJJTHARLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MARTY, DAVE AND ROSE.
May 23, 2019

Satisfied I just had a oil change and tire rotation. I did not have alot of interaction with any particular employee. I was satisfied with what was done. More

by BARJO65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know employee's name, she was a lady employee
May 23, 2019

Great friendly service The service professional (Dave O'Connell) was very helpful and friendly. He let me know estimated costs on everything I wanted done on my vehicle. W More

by mbalukoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave O'Connell
May 22, 2019

Re-call service Rose, our service advisor was very professional and curious. I would not hesitate to come back for service at your facility in the future based on my More

by Klaus.Dief
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose
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