Ideal Hyundai Buick GMC - Service Center
Frederick, MD

233 Reviews of Ideal Hyundai Buick GMC - Service Center
Oil change experience The service is great, your folks are friendly. Also, the service of providing a ride to home and back to pick my car is great. We use to have TOYOTA a The service is great, your folks are friendly. Also, the service of providing a ride to home and back to pick my car is great. We use to have TOYOTA and HONDA cars in the past, and I have never have this satisfaction and quality service as provide by this Hyundai delalerchip. Please keep your quality service, so we will keep buying Hyundai, thye are great cars. The only advice, improve the speed of your router (WiFi) so we can work (or have happy internet browsing) while waiting for our cars. Thanks, Roger More
Happy I have been going here for a few years now and I am very happy with the service. I dropped my vehicle off the night before and the guy at the counter I have been going here for a few years now and I am very happy with the service. I dropped my vehicle off the night before and the guy at the counter was busy so there was a longer wait. More
As before I was treated with the proffesionalism that Idealh Great service seems to be the deal with Ideal!I probably will buy another new car and it will be with you dealership. Thank you so much. Brian Great service seems to be the deal with Ideal!I probably will buy another new car and it will be with you dealership. Thank you so much. Brian More
Great customer serivce Teresa is a Great person I have met so far I like all the employees who work there . So far i haven't had any further issues with my vehicle They atte Teresa is a Great person I have met so far I like all the employees who work there . So far i haven't had any further issues with my vehicle They attend me in a matter of time . Responsible and kindness . Thank You Teresa . More
Consistent good service I have been a customer since the mid 1980s. Ideal has taken care of all of our vehicles. This visit, they found that my dog lights were out. They w I have been a customer since the mid 1980s. Ideal has taken care of all of our vehicles. This visit, they found that my dog lights were out. They were able to fix them and I didn't need to return for a follow-up visit. I appreciated their willingness to fit me in which saved me a lot of time. I am very satisfied with their service. More
1st oil change service Called for a appointment they got me in the same day. I was treated with a friendly lady with a smile like we knew each other for years. The Tech got Called for a appointment they got me in the same day. I was treated with a friendly lady with a smile like we knew each other for years. The Tech got me in and out in no time. They even washed the car. Now that’s service. When I picked up the paperwork the young lady thanked me a told me to have a good day. More
First oil change on my new Kona Everyone I came in contact with in Service was so friendly & helpful! And, it was great getting a free car wash along with my service. Everyone I came in contact with in Service was so friendly & helpful! And, it was great getting a free car wash along with my service. More
GREAT JOB! SMILE, THANKS! GREAT JOB! ALL WAY A PLEASURE TOO DEAL WITH MARTY AND HIS TEAM. THANKS! DAVE, YOU ARE ALWAY ON TOP OF YOUR GAME. HARLEY'S GREAT JOB! ALL WAY A PLEASURE TOO DEAL WITH MARTY AND HIS TEAM. THANKS! DAVE, YOU ARE ALWAY ON TOP OF YOUR GAME. HARLEY'S More
Satisfied I just had a oil change and tire rotation. I did not have alot of interaction with any particular employee. I was satisfied with what was done. I just had a oil change and tire rotation. I did not have alot of interaction with any particular employee. I was satisfied with what was done. More
Great friendly service The service professional (Dave O'Connell) was very helpful and friendly. He let me know estimated costs on everything I wanted done on my vehicle. W The service professional (Dave O'Connell) was very helpful and friendly. He let me know estimated costs on everything I wanted done on my vehicle. While doing the service, they discovered that I needed rear brakes. He promptly called me to inform of this and gave me an estimated before I gave permission for the service. I appreciated this because many service departments don't always do that. More