Ideal Hyundai Buick GMC - Service Center
Frederick, MD
232 Reviews of Ideal Hyundai Buick GMC - Service Center
A quick and professional servicing of my vehicle I brought my vehicle in for the 15k servicing, I was attended to quickly and the service was done in a very reasonable amount of time. Please note I brought my vehicle in for the 15k servicing, I was attended to quickly and the service was done in a very reasonable amount of time. Please note - When I purchased the car I was promised that my first 2 oil changes would be free, when I mentioned it they said they had no record of that, can this be addressed please ? More
Excellent Customer Service Dave and Rose in service were so awesome during my most recent service. I had a recall on my car and they assisted me with the most utmost respect an Dave and Rose in service were so awesome during my most recent service. I had a recall on my car and they assisted me with the most utmost respect and customer service. I always enjoy taking my car here. I have a 2011 Hyundai Sonata. More
Great experience! Angel did a great job fixing two things on my new Hyundai Elantra. Excellent service from Rose and Angel. I would definitely recommend Ideal Hyundai f Angel did a great job fixing two things on my new Hyundai Elantra. Excellent service from Rose and Angel. I would definitely recommend Ideal Hyundai for service. More
EVERYONE WAS VERY FRIENDLYAND KNOWLEDGEABLE I HAD QUESTIONS ABOUT THE WORKINGS OF THE CAR AND ALL MY QUESTIONS WERE ANSWERED THE WORKERS WERE VERY UNDERSTANDING AND THOUGHTFUL IN THEIR ANSWERS I HAD QUESTIONS ABOUT THE WORKINGS OF THE CAR AND ALL MY QUESTIONS WERE ANSWERED THE WORKERS WERE VERY UNDERSTANDING AND THOUGHTFUL IN THEIR ANSWERS. More
Good Service First time here for service. We were there for a recall. The service guy was pleasant and helpful. He was able to add oil change and tire rotation First time here for service. We were there for a recall. The service guy was pleasant and helpful. He was able to add oil change and tire rotation to my appointment. Their time estimate was accurate. More
Quality customer service My new service center for our Hyundai! Came in to have recall items corrected. Dave was very knowledgeable and helpful. I bought my car here but st My new service center for our Hyundai! Came in to have recall items corrected. Dave was very knowledgeable and helpful. I bought my car here but stopped coming to have my car serviced because the previous person was alway so very unpleasant. What a refreshing update to your service department. More
Service techs. were very friendly & knowledgeable. the 45000 mile checkup was very thorough with only the in cabin air filter was replaced. My waiting time for this extensive checkup was reasonable. I the 45000 mile checkup was very thorough with only the in cabin air filter was replaced. My waiting time for this extensive checkup was reasonable. I have bought 4 Hyundai's from Ideal in the last 10 years. More
Excellent I have never had a bad experience. The 2 ladies and the gentleman I dealt with were fabulous. I am glad there is still great customer service. I have never had a bad experience. The 2 ladies and the gentleman I dealt with were fabulous. I am glad there is still great customer service. More
Install new tires Very pleased with the service. by Steve and am happy with the new tires. Wish the waiting room would be upgraded to be more pleasant for long waits Very pleased with the service. by Steve and am happy with the new tires. Wish the waiting room would be upgraded to be more pleasant for long waits More
Outstanding and Friendly Service I arrived a little early for service and I was seen and processed immediately. I had routine scheduled maintenance performed and everything was done p I arrived a little early for service and I was seen and processed immediately. I had routine scheduled maintenance performed and everything was done professionally and quicker than expected. The waiting area was clean and comfortable and the free coffee was an added plus while waiting for the completion of my service. Outstanding service center! More