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Ideal Hyundai Buick GMC - Service Center
Frederick, MD
232 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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232 Reviews of Ideal Hyundai Buick GMC - Service Center
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November 12, 2019
Great Service My car was taken in for service very shortly after my arrival. Rose was awesome and thoroughly explained everything. I bought this car there in early My car was taken in for service very shortly after my arrival. Rose was awesome and thoroughly explained everything. I bought this car there in early 2016 and it has never been serviced elsewhere, More
by dpkaye
Verified Customer
November 12, 2019
satisfied customer I have always brought my car here for service. I trust the dealership to take excellent care of my car. It provides dependable, reliable service. I have always brought my car here for service. I trust the dealership to take excellent care of my car. It provides dependable, reliable service. More
by lkelly606
Employees Worked With
Rose Cochran
November 12, 2019
Great service! Thanks! Fixed the oil control valve on my Hyundai Sonata 2006 which another mechanic was not able to diagnose (but still charged me for the diagnostics). Than Fixed the oil control valve on my Hyundai Sonata 2006 which another mechanic was not able to diagnose (but still charged me for the diagnostics). Thanks a lot! More
by Lana
Employees Worked With
Dave O'Connell
November 11, 2019
Terrible service dept. Took 2.5 hrs. w/ appt. & was overcharged (wouldn't honor the price on the mailer). Terrible waiting area. Typical experience w/ this dealership. Stop Took 2.5 hrs. w/ appt. & was overcharged (wouldn't honor the price on the mailer). Terrible waiting area. Typical experience w/ this dealership. Stopped using this service dept. 3 years ago when they wouldn't honor my free car washes and oil changes that came with the purchase of the truck. Was told their service dept. was under new/different management so gave them another try..... same bad service. Won't get a third chance and won't be buying from this dealership again. More
by EDWIN_REINHARDT
Employees Worked With
Tyler
November 11, 2019
60000 service Explained what was due with no pressure or pushy attitude and left me with the decision to make. I bought my car new and have had it serviced at the d Explained what was due with no pressure or pushy attitude and left me with the decision to make. I bought my car new and have had it serviced at the dealership with no problems. More
by GATORSAL48
Employees Worked With
Rose Cochran
November 11, 2019
Recall service The staff were pleasant and helpful. I received a recall about the brakes and they took care of another recall at the same time, which I appreciate. The staff were pleasant and helpful. I received a recall about the brakes and they took care of another recall at the same time, which I appreciate. More
by tillwehavefaces.steph
Employees Worked With
Rose Cochran
November 07, 2019
Job well done Done on time . No hastle. Very customer friendly. Dont have time for any more words. First time I have been irritated. Uncalled for limit. Waste Done on time . No hastle. Very customer friendly. Dont have time for any more words. First time I have been irritated. Uncalled for limit. Waste of my time and yours. No more reviews please If there is a requirement for a long review. I have said all I have to say and also what i need to say. Tom Parris More
by TPARRIST1
Employees Worked With
Teresa Carpenter
November 06, 2019
Detail Asked for test drive to make sure transmission & other warranty coverage is good with 60K coming up. Rear tires were set at 27 so alert went on in am Asked for test drive to make sure transmission & other warranty coverage is good with 60K coming up. Rear tires were set at 27 so alert went on in am More
by RONHUGH123
Employees Worked With
Justin Rogers
November 04, 2019
Excellent service; quick and accurate. I am always pleased with Hyundai's excellent service; very friendly assistence, and accurate work. I am always happy with the results. I plan on p I am always pleased with Hyundai's excellent service; very friendly assistence, and accurate work. I am always happy with the results. I plan on passing the word. More
by BERNARD.W.GITLIN
Employees Worked With
November 04, 2019
Car repair Travis was awesome and provided great education in future vehicle service that no one has told me in the past and I have been driving for 48 years gre Travis was awesome and provided great education in future vehicle service that no one has told me in the past and I have been driving for 48 years great timely service despite the GM strike More
by ECASAGRANDE
Employees Worked With
Tristan Strickland
