Ideal Hyundai Buick GMC - Service Center

Help dealing with repairs Tyler was very helpful in informing me about the needs for my car regarding the rotors on the front brakes. It was a more expensive morning that I ha Tyler was very helpful in informing me about the needs for my car regarding the rotors on the front brakes. It was a more expensive morning that I had thought I would have. But the repairs were made and I am satisfied. More

Great Customer Service Easy to make an appt to fit my schedule. I needed a key & transmitter made to replace a lost set. The price was thankfully cheaper than expected. Easy to make an appt to fit my schedule. I needed a key & transmitter made to replace a lost set. The price was thankfully cheaper than expected. Rose in customer service was extremely friendly, professional & knowledgeable. I observed her with other customers while I waited & each received the same treatment as me. I would have given 5 stars, a customer walked out after waiting less than 10 mins for someone to help him. No one was at the desk at the time. I really felt he was too impatient, however, the desk probably should not be left unattended. More

Always a pleasure working with Ideal Sercive Ideal service is always the ideal choice for me!! The service is a worry free trip for a fussy guy like me. Thx again Mike!! Ideal service is always the ideal choice for me!! The service is a worry free trip for a fussy guy like me. Thx again Mike!! More

"Great all around service" The customer service here is fantastic! From the call to make appointment to the time you get your key back. Friendly, I will stay loyal . The customer service here is fantastic! From the call to make appointment to the time you get your key back. Friendly, I will stay loyal . More

Quality and friendly Service From the moment I showed up, Ms. Rose Cochran assisted me with my service requests. Her knowledge of my vehicles maintenance needs and diagnosis of c From the moment I showed up, Ms. Rose Cochran assisted me with my service requests. Her knowledge of my vehicles maintenance needs and diagnosis of certain symptoms made the entire process easy and reassuring. I live in Winchester, VA. and it's my 2nd visit to Ideal Hyundai and both times have been worth 5 stars. More

Precise and quick The service was on point. Everything went very smooth and quick. It was nice working with justin . He answered all the questions I had. Great place to The service was on point. Everything went very smooth and quick. It was nice working with justin . He answered all the questions I had. Great place to get your car serviced More

Very Thorough Setrvice tech was helpfiul and explained in detail the service being provided. I trust thier work and would use them again. Love the free car wash! Setrvice tech was helpfiul and explained in detail the service being provided. I trust thier work and would use them again. Love the free car wash! More

Excellent Service knowledgeable about my vehicle. Service and finance departments enjoyable to work with as well. everyone was awesome and friendly. Clean facility an knowledgeable about my vehicle. Service and finance departments enjoyable to work with as well. everyone was awesome and friendly. Clean facility and folks were eager to please. More

Awesome Service I took my car in for a couple of recalls and a couple of other things I needed done. The wait wasn't long, everyone was awesome and friendly. Also got I took my car in for a couple of recalls and a couple of other things I needed done. The wait wasn't long, everyone was awesome and friendly. Also got a free oil change 🤗🤗 More

Another good experience at Ideal Buick in Frederick MD Rose Cochran at Ideal Buick ushered my wife's Chevy through the process of complying with Maryland state inspection, which involved two corrections re Rose Cochran at Ideal Buick ushered my wife's Chevy through the process of complying with Maryland state inspection, which involved two corrections required to pass inspection. Rose kept us clearly informed of the corrections needed and let us know promptly when the car was ready to pick up. We will return to Ideal Buick when our next maintenance service is required. -- Joe Gaunt More