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Ideal Hyundai Buick GMC - Service Center

Frederick, MD

4.2
232 Reviews

232 Reviews of Ideal Hyundai Buick GMC - Service Center

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August 30, 2018

Service Rep was awesome! Service rep was involved and totally committed to getting the job done! He provided us with a loaner car, & dealt with Hyundai to satisfy us. He commu More

by HALPRO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve, SERVICE
August 29, 2018

Friendly and quick oil change service I was greeted when I arrived for my schedule oil change, the price was told to me no additional services were added without my acknowledgement. The More

by 7CHRISTY.HUNTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2018

Regular maintenance Free car wash. Service is short staff.had to wait 10 minutes to pull car into the bay. Have to schedule service but was done fast. More

by JA.KING74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Cook, Leon Johnson
August 29, 2018

Very pleased. I am pleased with the service I had on the last visit to Ideal Hyundai. So far, the car is riding well w/o any problems. Thank you again More

by Ava
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Michael, Mr. Marlow, Supervisor
August 29, 2018

Service I was greeted promptly and did not have to wait long at all. The service waiting room was clean and the wifi was great. Great. More

by RENEE.BUNGY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Johnson
August 29, 2018

Servicing my GMC The service department at Ideal is excellent. I am extremely fussy about my truck and they put my concerns to ease. Thank you all at Ideal for makin More

by MWONSALA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy and Dave
August 29, 2018

Rodent damage Ideal Hyundai is the 3rd Hyundai dealership that I have tried and they were the most knowledgeable and professional of the 3. The vehicle had an unusu More

by SDJohnson1260
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John in service
August 29, 2018

run around Getting a run around on 2nd problem with engine recall had engine replaced on engine recall replacement engine started Loosing power an smoking servic More

by jmoore40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Cook
August 29, 2018

this time service My experience this last time was not the best. The radio antennae was broken when the car went through their car wash. Up to this time I have had n More

by EWDEAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Michael - David O'Connell
August 04, 2015

Great Service from the Service Center I discovered a problem with my car yesterday. I brought it in right away and was told that the problem was covered under warranty and there were 2 ad More

by Very Satisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy & The Courtesy Shuttle Team
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