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Ideal Hyundai Buick GMC - Service Center

Frederick, MD

4.2
232 Reviews

232 Reviews of Ideal Hyundai Buick GMC - Service Center

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September 13, 2018

Three minor repairs Check engine light came on, they diagnosed and fixed the problem. Backup camera wasn't coming on when vehicle was put. In reverse - they replaced the More

by dvdudeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
September 11, 2018

Great techs Want to say that Dave OConnell the service writer was great at giving us an appointment that fit our schedule. He is always very accommodating and pro More

by grammybeec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Davis, Dave OConnell
September 11, 2018

The concern as written on receipt is wrong The concern A for invoice 44911 indicates “customer states when emergency brake pedal is pressed it does not always engage, brakes have to be pressed More

by sndvljonny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven lubel
September 06, 2018

Wasted Trip I received not one (1) but two (2) emails telling me that there were recalls on my car and I needed to schedule service. I scheduled the service on my More

by BRENDA.GANNAWAY
Recommend Dealer
Yes
Employees Worked With
Service
September 03, 2018

REPAIR OF MOTOR GREAT SERVICE ADVISOR. WILLING TO GO THE EXTRA MILE. KEPT ME POSTED EVERY DAY. MADE SURE THAT REPAIRS WERE COVERED UNDER THE 100,000 MILE WARRANTY. More

by ESHEAHIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAVID---SERVICE ADVISOR
September 03, 2018

easy in anmd out Easy in and out ready when promised Even washed the car, but could use a better drying system for the car wash . Steve was very helpful More

by Craighme1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
August 31, 2018

VALET SERVICE PLANNED TO GET AN XRAY OF INJURED HAND AFTER CAR REPAIR APPOINTMENT. VALET SERVICE TOOK ME THERE AND BACK. JOHN EVEN GAVE EXCELLENT INFO HOW TO CARE More

by BernardineBeall
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
JOHN, MARK
August 30, 2018

Friendly, helpful and prompt Service Dept delivered exactly what they promised in the way of repairs and cost for same. And washed our Yukon XL before handing it back to us, too. More

by dianepoolelaughlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
August 30, 2018

Quick Service! In and out much faster than expected! I brought work with me to pass the time, service visits are never fast. Barely had the time to log into my lapto More

by SarahENull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2018

Fast and Courteous Was in and out. Thanks! Prices are reasonable. They even ordered a warranty part I didn't know was under warranty. Will definitely be back. More

by mojoman1478
Recommend Dealer
Yes
Employees Worked With
Clyde Eggleton, Ken Cooper