Ideal Hyundai Buick GMC - Service Center
Frederick, MD
232 Reviews of Ideal Hyundai Buick GMC - Service Center
Service Repair From the initial call regarding a notice received from GMC in reference to 2015 GMC Canyon for fuel purge solenoid to replacement and completion was e From the initial call regarding a notice received from GMC in reference to 2015 GMC Canyon for fuel purge solenoid to replacement and completion was effortless and smooth, everyone was awesome. More
Break repair. Very good service. I have been using this garage for many years and I have never been disappointed. I would highly recommend it. Very professional. Very good service. I have been using this garage for many years and I have never been disappointed. I would highly recommend it. Very professional. More
Bloutooth Radio Service Had problem with Bluetooth and radio since purchased vehicle. Ideal only place to actually verify problem and offer a possible solution. Headquarters Had problem with Bluetooth and radio since purchased vehicle. Ideal only place to actually verify problem and offer a possible solution. Headquarters did not help me. Thank God for Ideal. More
Great service dept! They always get me in and out. Very honest and helpful service dept. I moved from New Jersey glad I found them. I wish they were my first dealership I They always get me in and out. Very honest and helpful service dept. I moved from New Jersey glad I found them. I wish they were my first dealership I went to.... at least they are my last. More
A blessing because l thought I would pay more money but paid The service l received on my vehicle satisfying l can truly say thank God for extended warranty. Mr. John Michael explained everything to me before se The service l received on my vehicle satisfying l can truly say thank God for extended warranty. Mr. John Michael explained everything to me before serving my car and letting me know the work that needed to be done. More
Hybrid system failure Took 2 days to find out what the issue was, I had to call to get answers though. To have your car lock up because of a hybrid issue, have it towed to Took 2 days to find out what the issue was, I had to call to get answers though. To have your car lock up because of a hybrid issue, have it towed to dealership and I had to call 3 days later is poor customer service. More
Wheel Hub Repair Prompt diagnosis of problem with timely resolution of warranty repair plus other requested services. Dropoff and pickup services were outstanding, and Prompt diagnosis of problem with timely resolution of warranty repair plus other requested services. Dropoff and pickup services were outstanding, and the overall experience was both pleasant and seamless. In other words, the way it ought to be. More
Excellent customer service Friendly, fair, helpfull, repeat customer, great choices to chose from. Sales and service people are great to work with. Free firist oil change, fr Friendly, fair, helpfull, repeat customer, great choices to chose from. Sales and service people are great to work with. Free firist oil change, free car washes More
So thankful! I dropped my car off on Sunday night with the expectation that it wouldn’t get looked at until at least Tuesday/Wednesday (told when I called on Satur I dropped my car off on Sunday night with the expectation that it wouldn’t get looked at until at least Tuesday/Wednesday (told when I called on Saturday), but i got a call Monday afternoon getting unpleasant, but expected news. When I had a hard time tracking down the extended warranty I had purchased, Dave was able to locate the information for me. I am so grateful that he went the extra mile and for the great work the service department provided. More
Great customer service I have always received the best customer service from Debora and John. They are always willing to accommodate my schedule, even if it’s a last minute I have always received the best customer service from Debora and John. They are always willing to accommodate my schedule, even if it’s a last minute or emergency request for service. More