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Ideal Hyundai Buick GMC - Service Center

Frederick, MD

4.2
232 Reviews

232 Reviews of Ideal Hyundai Buick GMC - Service Center

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October 04, 2018

Service Repair From the initial call regarding a notice received from GMC in reference to 2015 GMC Canyon for fuel purge solenoid to replacement and completion was e More

by Trudy.King
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeBorah Green, John Michael
October 02, 2018

Break repair. Very good service. I have been using this garage for many years and I have never been disappointed. I would highly recommend it. Very professional. More

by BJaar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clyde Eggleton
October 01, 2018

Bloutooth Radio Service Had problem with Bluetooth and radio since purchased vehicle. Ideal only place to actually verify problem and offer a possible solution. Headquarters More

by cherylanng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Harlow and Chris Diaz
October 01, 2018

Great service dept! They always get me in and out. Very honest and helpful service dept. I moved from New Jersey glad I found them. I wish they were my first dealership I More

by LMummey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
September 28, 2018

A blessing because l thought I would pay more money but paid The service l received on my vehicle satisfying l can truly say thank God for extended warranty. Mr. John Michael explained everything to me before se More

by DEBBIESMITH825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Michael
September 28, 2018

Hybrid system failure Took 2 days to find out what the issue was, I had to call to get answers though. To have your car lock up because of a hybrid issue, have it towed to More

by enjoy_the_game1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
September 25, 2018

Wheel Hub Repair Prompt diagnosis of problem with timely resolution of warranty repair plus other requested services. Dropoff and pickup services were outstanding, and More

by Mark Hickman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who I worked with
September 23, 2018

Excellent customer service Friendly, fair, helpfull, repeat customer, great choices to chose from. Sales and service people are great to work with. Free firist oil change, fr More

by helenmc221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clyde Eggleton
September 17, 2018

So thankful! I dropped my car off on Sunday night with the expectation that it wouldn’t get looked at until at least Tuesday/Wednesday (told when I called on Satur More

by Seeman.Melissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
September 13, 2018

Great customer service I have always received the best customer service from Debora and John. They are always willing to accommodate my schedule, even if it’s a last minute More

by TrailRated0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debora and John, Phill Myers
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