Ideal Hyundai Buick GMC - Service Center
Frederick, MD
232 Reviews of Ideal Hyundai Buick GMC - Service Center
Knowledgeable Scheduled for oil change was in and out within an hour. Serviceman acknowledged my concern regarding the air pressure in my tires and it was addresse Scheduled for oil change was in and out within an hour. Serviceman acknowledged my concern regarding the air pressure in my tires and it was addressed.. I LOVE MY CAR BEING WASHED!!!!!! More
Excellent fast service The service was thorough and fast--oil change and tire rotation---excellent! The gentleman who assisted me was very friendly and thorough, and got me The service was thorough and fast--oil change and tire rotation---excellent! The gentleman who assisted me was very friendly and thorough, and got me in and out. More
core charge Disappointed in charging me a core charge for my old battery upon replacement. I wanted to take my old battery with without a core charge. Would not w Disappointed in charging me a core charge for my old battery upon replacement. I wanted to take my old battery with without a core charge. Would not waive core charge. More
AWESOME! JOHN AND MARTY , AND THEIR TEAM ARE GREAT. ALWAYS! FROM THE TIME THE APPOINTMENT WAS MADE BY JOHN, TILL TIME IT WAS PICKUP. EXCELLANT! THANKS! FOR BEING G.M. BEST. I WILL BUY MY NEXT CARS FROM IDEAL FROM THE TIME THE APPOINTMENT WAS MADE BY JOHN, TILL TIME IT WAS PICKUP. EXCELLANT! THANKS! FOR BEING G.M. BEST. I WILL BUY MY NEXT CARS FROM IDEAL AND IT WILL BE ANOTHER G.M. CAR. MAYBE A TRUCK THIS TIME. THE HARLEY"S More
60000 mile Needed the 60000 mile service and my windshield replaced. As always Steve was very helpful and easy to work with. Very knowledgeable and explained w Needed the 60000 mile service and my windshield replaced. As always Steve was very helpful and easy to work with. Very knowledgeable and explained why s d what needed to be done. More
Customer service John was my service manager and quoted a price for 3 things I needed done. The actual price was lower than the quoted price because one of the things John was my service manager and quoted a price for 3 things I needed done. The actual price was lower than the quoted price because one of the things I thought I needed was ok so he didn't charge me for checking it out. That to me is honesty. More
GOOD SERVICE DEPARTMENT IDEAL BUICK HAS BEEN MY DEALERSHIP AND SERVICE DEPARTMENT FOR MANY YEARS. DEPARTMENT FOR SERVICE HAS REALLY IMPROVED OVER THE PAST COUPLE OF YEARS. CH IDEAL BUICK HAS BEEN MY DEALERSHIP AND SERVICE DEPARTMENT FOR MANY YEARS. DEPARTMENT FOR SERVICE HAS REALLY IMPROVED OVER THE PAST COUPLE OF YEARS. CHECKED IN AS SOON AS I ARRIVED AND WAIT WAS EASY. FYI, the names below are sales staff, not service. More
Brake service and oil change my service was prompt and was finished in a timely manner. My wife waited for in the lounge and Mr Michael was very good at keeping her informed of th my service was prompt and was finished in a timely manner. My wife waited for in the lounge and Mr Michael was very good at keeping her informed of the progress. More
Service Great and friendly service. Very accommodating of my schedule . I needed my car sooner than originally planned due to a bit of a emergency and they s Great and friendly service. Very accommodating of my schedule . I needed my car sooner than originally planned due to a bit of a emergency and they sped up my service to meet this emergency. More
Dropin repair Car died at home and towed into dealer, Service was responsive and good. The service rep Chris called many times to keep me up to date. Car died at home and towed into dealer, Service was responsive and good. The service rep Chris called many times to keep me up to date. More