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Ideal Hyundai Buick GMC - Service Center

Frederick, MD

4.2
232 Reviews

232 Reviews of Ideal Hyundai Buick GMC - Service Center

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October 20, 2018

Knowledgeable Scheduled for oil change was in and out within an hour. Serviceman acknowledged my concern regarding the air pressure in my tires and it was addresse More

by DorothyWeber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DIDN'T GET HIS NAME
October 17, 2018

Excellent fast service The service was thorough and fast--oil change and tire rotation---excellent! The gentleman who assisted me was very friendly and thorough, and got me More

by BERNARD.W.GITLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember his name as this time, but very attentive
October 16, 2018

core charge Disappointed in charging me a core charge for my old battery upon replacement. I wanted to take my old battery with without a core charge. Would not w More

by cselbyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Johnson
October 15, 2018

AWESOME! JOHN AND MARTY , AND THEIR TEAM ARE GREAT. ALWAYS! FROM THE TIME THE APPOINTMENT WAS MADE BY JOHN, TILL TIME IT WAS PICKUP. EXCELLANT! THANKS! FOR BEING G.M. BEST. I WILL BUY MY NEXT CARS FROM IDEAL More

by TJJTHARLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOHN P. AND MARTY HARLOW , IN SERVICE.
October 11, 2018

60000 mile Needed the 60000 mile service and my windshield replaced. As always Steve was very helpful and easy to work with. Very knowledgeable and explained w More

by OSBDI01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lobel
October 09, 2018

Customer service John was my service manager and quoted a price for 3 things I needed done. The actual price was lower than the quoted price because one of the things More

by LUCHT.FAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Ken Cooper
October 08, 2018

GOOD SERVICE DEPARTMENT IDEAL BUICK HAS BEEN MY DEALERSHIP AND SERVICE DEPARTMENT FOR MANY YEARS. DEPARTMENT FOR SERVICE HAS REALLY IMPROVED OVER THE PAST COUPLE OF YEARS. CH More

by Karol1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
New service employee. , Clyde Eggleton
October 07, 2018

Brake service and oil change my service was prompt and was finished in a timely manner. My wife waited for in the lounge and Mr Michael was very good at keeping her informed of th More

by Sunny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Michael
October 05, 2018

Service Great and friendly service. Very accommodating of my schedule . I needed my car sooner than originally planned due to a bit of a emergency and they s More

by LEATHERMANGL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Johnson
October 05, 2018

Dropin repair Car died at home and towed into dealer, Service was responsive and good. The service rep Chris called many times to keep me up to date. More

by Art
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris and his Tech.
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