Ideal Hyundai Buick GMC - Service Center
Frederick, MD
232 Reviews of Ideal Hyundai Buick GMC - Service Center
Excellent followup to keep us posted on status of car. John was responsive to our questions, kept us posted as we waited for a new engine. He was prompt in getting us a Rental car. John was responsive to our questions, kept us posted as we waited for a new engine. He was prompt in getting us a Rental car. More
Much better than previous visits. I have never been properly greeted when coming in for service. This last time was different. My check in was friendly and I even got a hand shake wh I have never been properly greeted when coming in for service. This last time was different. My check in was friendly and I even got a hand shake when I left. This has never happened before. Whatever you're doing, keep it up. More
Tire replacement Hit a nasty pothole in Virginia and had to change my tire with the little toy spare - I don't like driving on that tire for any amount of time - gave Hit a nasty pothole in Virginia and had to change my tire with the little toy spare - I don't like driving on that tire for any amount of time - gave Ideal a call and spoke to Dave in service - he was great, got me in and taken care of right away - I've always had great service here and wouldn't go anywhere else. They do a great job and the whole service staff is friendly and professional. More
Airbag recall and light on Recalled items replaced at no cost and airbag system restored to normal. Prompt scheduling of my car for an appointment and quality service. Mr Lube Recalled items replaced at no cost and airbag system restored to normal. Prompt scheduling of my car for an appointment and quality service. Mr Lubel was polite and courteous. More
A Day Of Sales & Service The only place I'd ever take & trust my Hummer H3 to be worked on. Thank you for helping me afford the services needed despite being on a very tight b The only place I'd ever take & trust my Hummer H3 to be worked on. Thank you for helping me afford the services needed despite being on a very tight budget due to my SSI income. This is something that is very rare to find when searching for a good & honest dealership/service dept. More
Engine and Turbo replacement Dave was a great aervice advisor to work with. From the original diagnosis to the warranty claim submission and the final repairs, he kept me up to d Dave was a great aervice advisor to work with. From the original diagnosis to the warranty claim submission and the final repairs, he kept me up to date through it all. Great guy to have on your team. More
Oil change/recall Eric Cook is great! When I'm ready for my next new car I will buy from him again! Marty in service is great too! Eric Cook is great! When I'm ready for my next new car I will buy from him again! Marty in service is great too! More
Oil change The customer service was knowledgeable and pleasant. The price was good and wasn't pushed in other items. Thanks for the military discount glad to see The customer service was knowledgeable and pleasant. The price was good and wasn't pushed in other items. Thanks for the military discount glad to see the support More
oil change and inspection Got me in and out quickly with suggestions on needed future repair. Everyone was pleasant to work with. The mechanic that was doing my oil change and Got me in and out quickly with suggestions on needed future repair. Everyone was pleasant to work with. The mechanic that was doing my oil change and air bag recall repair, showed me needed repair for the near future. More
fast and great Worked with John, as I have many times before. He was, and always has been, very nice and cooperative. He listens to me and does what I ask him to d Worked with John, as I have many times before. He was, and always has been, very nice and cooperative. He listens to me and does what I ask him to do for my car. He is probably one of your best employees ion the service department. More