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Ideal Hyundai Buick GMC - Service Center

Frederick, MD

4.2
232 Reviews

232 Reviews of Ideal Hyundai Buick GMC - Service Center

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December 10, 2018

Excellent followup to keep us posted on status of car. John was responsive to our questions, kept us posted as we waited for a new engine. He was prompt in getting us a Rental car. More

by MaryAnnMonroe89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John. Service.
December 08, 2018

Much better than previous visits. I have never been properly greeted when coming in for service. This last time was different. My check in was friendly and I even got a hand shake wh More

by MERMIL68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn't catch any names
December 06, 2018

Tire replacement Hit a nasty pothole in Virginia and had to change my tire with the little toy spare - I don't like driving on that tire for any amount of time - gave More

by mjn1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave in Service
December 06, 2018

Airbag recall and light on Recalled items replaced at no cost and airbag system restored to normal. Prompt scheduling of my car for an appointment and quality service. Mr Lube More

by EGB2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Lubel
December 04, 2018

A Day Of Sales & Service The only place I'd ever take & trust my Hummer H3 to be worked on. Thank you for helping me afford the services needed despite being on a very tight b More

by Gmosner1171
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve, Leon Johnson
December 04, 2018

Engine and Turbo replacement Dave was a great aervice advisor to work with. From the original diagnosis to the warranty claim submission and the final repairs, he kept me up to d More

by S.Crutchley73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave O'Connell
December 02, 2018

Oil change/recall Eric Cook is great! When I'm ready for my next new car I will buy from him again! Marty in service is great too! More

by CAROLSCHWARTZBECK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty , Eric Cook
November 30, 2018

Oil change The customer service was knowledgeable and pleasant. The price was good and wasn't pushed in other items. Thanks for the military discount glad to see More

by ngebby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve in service
November 29, 2018

oil change and inspection Got me in and out quickly with suggestions on needed future repair. Everyone was pleasant to work with. The mechanic that was doing my oil change and More

by SenseiWarren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave and John is service
November 29, 2018

fast and great Worked with John, as I have many times before. He was, and always has been, very nice and cooperative. He listens to me and does what I ask him to d More

by w3hko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John and Dave in service department
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