
Ideal Hyundai Buick GMC
Frederick, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I went in expecting an adversarial relationship, but was caught off guard by how fair, thoughtful, receptive, and accommodating everyone was. I was encouraged to be picky and they gave me time to discuss e caught off guard by how fair, thoughtful, receptive, and accommodating everyone was. I was encouraged to be picky and they gave me time to discuss everything in private with my family each step of the way. I left with an ideal new car (no pun intended) and the peace of mind knowing that the service department's got my back for at least the next decade, and they even kept my monthly car payments the same as they were on the car I traded in. Really love these guys - great job! More
Absolutely wonderful purchasing experience! I explained to my Sales and Leasing professional (Mr. Abhi Mishra) that i was looking for a 2023 Tucson AWD SUV and he provided a few options to choo I explained to my Sales and Leasing professional (Mr. Abhi Mishra) that i was looking for a 2023 Tucson AWD SUV and he provided a few options to choose from. There was no pressure whatsoever in purchasing a new vehicle, which gave me time to choose exactly the vehicle I wanted. I got a great deal and I will definitely recommend to all my friends and family this particular dealership as the place to purchase their next vehicle.. More
Everyone at the dealership was amazing and very helpful while purchasing my new vehicle. They made sure I had all the information about the car and the sale process I could need. They also did an amazing j while purchasing my new vehicle. They made sure I had all the information about the car and the sale process I could need. They also did an amazing job of walking me through the process of purchasing my first new car. More
Dom was friendly and knowledgeable. I never felt pressured or like he was trying to pull one over. It was a great experience I never felt pressured or like he was trying to pull one over. It was a great experience More
Make no mistake that this dealer is, well, a dealer, and trying to sell you a vehicle. However, if you work with them as people, a mutual understanding can be achieved. Jesus was very willing to answer my q trying to sell you a vehicle. However, if you work with them as people, a mutual understanding can be achieved. Jesus was very willing to answer my questions, work to find an answer for something he didn't know, and would bring in management as appropriate. Management, for its part, seems to treat its subordinates like people, always a good sign. More
Truck was sent to cleaning, wasn’t cleaned and window sticker was shoved in door sticker was shoved in door More
Very accommodating! Did not feel hassled or rushed to make a decision and felt like we got a good deal Did not feel hassled or rushed to make a decision and felt like we got a good deal More
Jesus was patient, polite, and gave me all the information I needed. Ideal earned my business with quick, polite service. While I was there, the sales, management, and financing departments all information I needed. Ideal earned my business with quick, polite service. While I was there, the sales, management, and financing departments all treated me with respect and genuinely appreciated my business. More
Super patient and understanding. It was my first time buying a car, so I was unfamiliar with the entire process. Dom made it an easy experience! It was my first time buying a car, so I was unfamiliar with the entire process. Dom made it an easy experience! More