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Ideal Hyundai Buick GMC

Frederick, MD

4.8
1,824 Reviews
Welcome to Ideal Buick GMC Hyundai in Frederick, MD. We look forward to earning your business. As your new, certified and used car dealer, excellent customer service, a friendly environment and a great selection is what you can expect. We are a Frederick auto service and parts center, staffed with certified professionals who are here to help you. Plus, our GMC dealership wants you to feel the experience of our Buick and Hyundai cars or any GMC models you love. Thank you for your interest. Whether you live in Frederick or Hagerstown, or any nearby town, we look forward to granting all your wishes for a new or used car.
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5871 Urbana Pike

Frederick, MD

21704

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Showing 1,824 reviews

September 09, 2023

They were very respectful and up front. Worked with me for my down payment delay. More

by gypsymax
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Salcedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Soleiman Muskitta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Harbaugh
Sep 11, 2023 -

Ideal Hyundai Buick GMC responded

Your review brightened our day! Thank you for sharing your positive experience, and we'd love to have you back at our dealership. Sincerely, The Ideal Buick GMC Hyundai Team

September 08, 2023

Great,great customer service, will definitely keep them in mind for my next car purchase. More

by connie_sierra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dom Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Milton
Sep 11, 2023 -

Ideal Hyundai Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, The Ideal Buick GMC Hyundai Team

September 08, 2023

Very easy honest and efficient process from start to finish. I will definitely buy from the IDEAL Team again. More

by dickens.travis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dom Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yovanka Kelbaugh
Sep 11, 2023 -

Ideal Hyundai Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Ideal Buick GMC Hyundai Team

September 07, 2023

Excellent customer service, Roy drove three hours away the next day to pick up my new car! More

by tim.molesworth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Salcedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dom Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Ideal Hyundai Buick GMC responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Ideal Buick GMC Hyundai Team

September 05, 2023

The experience I had at this dealership was great from the first time I requested information about the car I purchased to the end of the process, Dan Painter was a very nice and helpful guy. More

by vesterg_2288
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Ideal Hyundai Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ideal Buick GMC Hyundai Team

September 02, 2023

Courteous and knowledgeable. I really enjoyed the use of technology throughout the process. Made buying a card easy. More

by AMPELE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Soleiman Muskitta
3.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Hashemi, Patrick Milton
Sep 05, 2023 -

Ideal Hyundai Buick GMC responded

We're grateful for your kind words! Thank you for choosing us, and we can't wait to see you again in the future. Sincerely, The Ideal Buick GMC Hyundai Team

August 31, 2023

The purchase of the car went fine unfortunately it took over an hour and a half to sign the paperwork More

by jbethas
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Jesus Barrera
Sep 01, 2023 -

Ideal Hyundai Buick GMC responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered with the paperwork. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Ideal Buick GMC Hyundai Team

August 31, 2023

Parrish was great! He was very helpful, knowledgeable, and patient with all of our questions. Overall, great experience. More

by sacdiaz
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill Duque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parrish Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Ideal Hyundai Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ideal Buick GMC Hyundai Team

August 26, 2023

Very good experience buying our new used Terrain. Will use you in the future when buying cars. More

by CHRISTIEMAISEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shahzad Kalyar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Hashemi
Aug 29, 2023 -

Ideal Hyundai Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Ideal Buick GMC Hyundai Team

August 26, 2023

Great service! Really enjoyed the whole experience. The whole proccess was enjoyable and I found everything I needed. More

by jebblades
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Salcedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Soleiman Muskitta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Harbaugh
Aug 29, 2023 -

Ideal Hyundai Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Ideal Buick GMC Hyundai Team

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