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Ideal Hyundai Buick GMC
Frederick, MD
1,647 Reviews
Welcome to Ideal Buick GMC Hyundai in Frederick, MD. We look forward to earning your business. As your new, certified and used car dealer, excellent customer service, a friendly environment and a great selection is what you can expect. We are a Frederick auto service and parts center, staffed with certified professionals who are here to help you. Plus, our GMC dealership wants you to feel the experience of our Buick and Hyundai cars or any GMC models you love. Thank you for your interest. Whether you live in Frederick or Hagerstown, or any nearby town, we look forward to granting all your wishes for a new or used car.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,647 reviews
June 12, 2023
Everyone at Ideal was so caring, professional, and efficient. Great experience. Roy was a true blessing. He was so patient and informative with me in looking at the many vehicles. efficient. Great experience. Roy was a true blessing. He was so patient and informative with me in looking at the many vehicles. More
by mimishirley424
Verified Customer
June 10, 2023
Everyone is extremely friendly and great to work with. I would recommend this place to anyone looking and I would definitely buy there again. I would recommend this place to anyone looking and I would definitely buy there again. More
by Sierra Johnson
June 10, 2023
Thank you very much for your help, great job, really thank you, Roy is a good man thank you, Roy is a good man More
by MSAZI
June 10, 2023
Shaz was very helpful. He explained things clearly and was very professional. He was friendly, but not pushy and he expedited the process for us. The gentleman who worked o He explained things clearly and was very professional. He was friendly, but not pushy and he expedited the process for us. The gentleman who worked on the paperwork with us was also easy to work with and through in explaining everything More
by marstecol
Employees Worked With
June 09, 2023
Very pleasant experience with everyone I interacted with. All of the different departments worked together to make it happen in an efficient manner. with. All of the different departments worked together to make it happen in an efficient manner. More
by JEJACKO
June 09, 2023
I went in expecting an adversarial relationship, but was caught off guard by how fair, thoughtful, receptive, and accommodating everyone was. I was encouraged to be picky and they gave me time to discuss e caught off guard by how fair, thoughtful, receptive, and accommodating everyone was. I was encouraged to be picky and they gave me time to discuss everything in private with my family each step of the way. I left with an ideal new car (no pun intended) and the peace of mind knowing that the service department's got my back for at least the next decade, and they even kept my monthly car payments the same as they were on the car I traded in. Really love these guys - great job! More
by GEQG
June 09, 2023
Absolutely wonderful purchasing experience! I explained to my Sales and Leasing professional (Mr. Abhi Mishra) that i was looking for a 2023 Tucson AWD SUV and he provided a few options to choo I explained to my Sales and Leasing professional (Mr. Abhi Mishra) that i was looking for a 2023 Tucson AWD SUV and he provided a few options to choose from. There was no pressure whatsoever in purchasing a new vehicle, which gave me time to choose exactly the vehicle I wanted. I got a great deal and I will definitely recommend to all my friends and family this particular dealership as the place to purchase their next vehicle.. More
by alex@hfwebmail.net
June 09, 2023
Ralf Johnston was very helpful and most of things i was told were true. Very pleasant experience told were true. Very pleasant experience More
by piper3
Employees Worked With
June 07, 2023
Everyone at the dealership was amazing and very helpful while purchasing my new vehicle. They made sure I had all the information about the car and the sale process I could need. They also did an amazing j while purchasing my new vehicle. They made sure I had all the information about the car and the sale process I could need. They also did an amazing job of walking me through the process of purchasing my first new car. More
by maddyd613
June 07, 2023
Dom was friendly and knowledgeable. I never felt pressured or like he was trying to pull one over. It was a great experience I never felt pressured or like he was trying to pull one over. It was a great experience More
by edgington07
