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Ideal Hyundai Buick GMC

Frederick, MD

Overview
Employees
Reviews
4.7
1,580 Reviews
Welcome to Ideal Buick GMC Hyundai in Frederick, MD. We look forward to earning your business. As your new, certified and used car dealer, excellent customer service, a friendly environment and a great selection is what you can expect. We are a Frederick auto service and parts center, staffed with certified professionals who are here to help you. Plus, our GMC dealership wants you to feel the experience of our Buick and Hyundai cars or any GMC models you love. Thank you for your interest. Whether you live in Frederick or Hagerstown, or any nearby town, we look forward to granting all your wishes for a new or used car.
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5871 Urbana Pike

Frederick, MD

21704

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Showing 1,580 reviews

March 30, 2023

I was very happy with Mr. Roy. He was very helpful in getting me my new car after my accident. He took his time with showing me the details of my car. He provided excellent cu More

by crystal.m121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Salcedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Solomon
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Mar 31, 2023 -

Ideal Hyundai Buick GMC responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, The Ideal Buick GMC Hyundai Team

Helpful
March 30, 2023

We have been buying cars thru Gary Barber for years. He is awesome. We would probably go somewhere else, if it weren't for him being there! More

by nrstinson
Recommend Dealer
Yes
Employees Worked With
Gary Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2023 -

Ideal Hyundai Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Ideal Buick GMC Hyundai Team

Helpful
March 30, 2023

They were very personable and very kind and they knew what they were doing. And and I found it to be a very pleasant experience More

by surfsnowrow
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dom Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Hashemi
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Mar 31, 2023 -

Ideal Hyundai Buick GMC responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Ideal Buick GMC Hyundai Team

Helpful
March 24, 2023

Trade-in needed to go back and forth a little, This forced us to go to another dealership for possible buy back on the tradein More

by wrod59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Salcedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abhimanyu Mishra
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2023 -

Ideal Hyundai Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Ideal Buick GMC Hyundai Team

Helpful
March 23, 2023

I had an amazing experience purchasing a Hyundai Sonata from Ideal! Everyone I worked with was very helpful. More

by tjellis1025
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shahzad Kalyar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Hashemi
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Mar 24, 2023 -

Ideal Hyundai Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ideal Buick GMC Hyundai Team

Helpful
March 21, 2023

Mr. Johnston got me in and out the door in a timely manner which is always great when walking into a dealership to purchase a new vehicle. Very professional and personable. Hyundai has a very satisfied More

by Rran93
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ralph Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2023 -

Ideal Hyundai Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Ideal Buick GMC Hyundai Team

Helpful 1
March 21, 2023

Excellent service. great staff especially shazad kayar. Went above and beyond explaining the whole process More

by Naeem8778
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shahzad Kalyar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2023 -

Ideal Hyundai Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Ideal Buick GMC Hyundai Team

Helpful
March 17, 2023

Thank you Ideal! Great service overall, in particular from Roy. He was very attentive and answered all my questions. He constantly checked in and responded quickly t More

by drover_zero_0o
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Salcedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2023 -

Ideal Hyundai Buick GMC responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Roy does for Ideal Buick GMC Hyundai and our customers. Hope to see you again soon! Sincerely, The Ideal Buick GMC Hyundai Team

Helpful
March 17, 2023

Shaz was very helpful, we appreciate that he was upfront and communicative about when our vehicle would arrive and its features when we picked it up. More

by mswcn1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shahzad Kalyar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Solomon
Report | Print
Mar 20, 2023 -

Ideal Hyundai Buick GMC responded

Shaz is pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon. Sincerely, The Ideal Buick GMC Hyundai Team

Helpful
March 14, 2023

Great people and help finding the right car. The team was super helpful. The Building needs so love and care. More

by jdrews16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Asst Manager - chris, Gabriela Araujo
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Mar 16, 2023 -

Ideal Hyundai Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Ideal Buick GMC Hyundai Team

Helpful
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