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Ideal Hyundai Buick GMC
Frederick, MD
1,852 Reviews
Welcome to Ideal Buick GMC Hyundai in Frederick, MD. We look forward to earning your business. As your new, certified and used car dealer, excellent customer service, a friendly environment and a great selection is what you can expect. We are a Frederick auto service and parts center, staffed with certified professionals who are here to help you. Plus, our GMC dealership wants you to feel the experience of our Buick and Hyundai cars or any GMC models you love. Thank you for your interest. Whether you live in Frederick or Hagerstown, or any nearby town, we look forward to granting all your wishes for a new or used car.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,852 reviews
May 18, 2025
Sometimes communication wasn't the best. Between myself and the service department left me in limbo Between myself and the service department left me in limbo More
by kendallmel65
Verified Customer
May 16, 2025
My experience was smooth. I appreciate the effort by Ross. He definitely made the car buying experience a lot less stressful. I appreciate the effort by Ross. He definitely made the car buying experience a lot less stressful. More
by akram.m.shaheed
May 16, 2025
Over all I am happy with the purchase Looking forward to after sales services thank you after sales services thank you More
by sudarshan
May 14, 2025
Service department was rude and not helpful at all When we questioned the quote for repairs we questioned the quote for repairs More
by StaceyH0903
Employees Worked With
May 13, 2025
Patient and knowledgeable, never felt any pressure or unpleasant sales tactics. Would buy from Abhi and Ideal again. unpleasant sales tactics. Would buy from Abhi and Ideal again. More
by sinoyousef
Employees Worked With
May 09, 2025
Jessica and the service team are awesome. We have a 2023 Ioniq 5 that we love, but we have been struggling with ICCU issues in the past year. That have been nothing but helpful, supportive, We have a 2023 Ioniq 5 that we love, but we have been struggling with ICCU issues in the past year. That have been nothing but helpful, supportive, and compassionate with our struggle and have accommodated our needs, going above and beyond at times. More
by Matt A.
Employees Worked With
May 08, 2025
Abhi was an excellent partner in helping me find the car that would suit me best. He listened and never pushed an agenda. He wanted to make sure I got the best experience, but mostly make sure it was the be that would suit me best. He listened and never pushed an agenda. He wanted to make sure I got the best experience, but mostly make sure it was the best outcome possible. Staff were all very friendly and professional. Bill was wonderful in talking through all the options for financing and then helping me pick through what would be the best kind of coverage and warranties for my new Tuscon —especially giving me peace of mind. I really appreciate Abhi's creativity in how he explained things about the vehicle as well as it's potential. He never tried to upsell me a more advanced model (which I very much appreciated). He was attentive and even helped me set up all my accounts on the apps when I was feeling a bit overwhelmed; and then he helped explain the payment process using the apps. Thank you! More
by sean_deluna
May 07, 2025
Was a great experience. Staff was very friendly and helpful. Brooke was a great sales person. Highly recommend if you are looking to buy a Hyundai. Staff was very friendly and helpful. Brooke was a great sales person. Highly recommend if you are looking to buy a Hyundai. More
by Dan
May 01, 2025
Shahzad and Abhi were great, I would totally buy from them again!! They treated me with respect and were very friendly. They knew what I needed and they delivered it. them again!! They treated me with respect and were very friendly. They knew what I needed and they delivered it. More
by cazusakitty
Employees Worked With
Other Employees :
Soleiman Muskitta
May 01, 2025
First time I ever leased a vehicle and Ideal made it happen quickly with all my questions answered. happen quickly with all my questions answered. More
by BOBSTRAHL
