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Ideal Hyundai Buick GMC

Frederick, MD

Overview
Employees
Reviews
4.7
1,578 Reviews
Welcome to Ideal Buick GMC Hyundai in Frederick, MD. We look forward to earning your business. As your new, certified and used car dealer, excellent customer service, a friendly environment and a great selection is what you can expect. We are a Frederick auto service and parts center, staffed with certified professionals who are here to help you. Plus, our GMC dealership wants you to feel the experience of our Buick and Hyundai cars or any GMC models you love. Thank you for your interest. Whether you live in Frederick or Hagerstown, or any nearby town, we look forward to granting all your wishes for a new or used car.
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5871 Urbana Pike

Frederick, MD

21704

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Showing 1,578 reviews

April 27, 2023

The Ideal team was effective, from sales to finance. Thank you Ralph, Luis, and Guillermo. More

by Ideal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Salcedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Duque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2023 -

Ideal Hyundai Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, The Ideal Buick GMC Hyundai Team

Helpful
April 26, 2023

Dom is great to work with and the whole team found the car we wanted a few states away and worked to secure it and deliver!! More

by ray95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Salcedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dom Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2023 -

Ideal Hyundai Buick GMC responded

Ray, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ideal Buick GMC Hyundai Team

Helpful
April 23, 2023

Great service. Very knowledgeable as well as personable. Transaction was handled in a timely fashion. More

by deramus3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Nelson, Shawn Hashemi
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Apr 25, 2023 -

Ideal Hyundai Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Ideal Buick GMC Hyundai Team

Helpful
April 17, 2023

The only issue was one finance employee. Had to wait 4 hours to finance vehicle. More

by dws21577
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Duque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yovanka Kelbaugh
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Apr 19, 2023 -

Ideal Hyundai Buick GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Ideal Buick GMC Hyundai Team

Helpful
April 17, 2023

My experience was really great. Friendly staff that seemed to have my best interests in their mind, rather than just trying to sell me everything. They were also very efficient in g More

by Kc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Salcedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abhimanyu Mishra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2023 -

Ideal Hyundai Buick GMC responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Ideal Buick GMC Hyundai Team

Helpful
April 16, 2023

My experience was so amazing. What a great place. The staff really did a great job. More

by TAMKEEF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Salcedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abhimanyu Mishra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2023 -

Ideal Hyundai Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ideal Buick GMC Hyundai Team

Helpful
April 16, 2023

Very attentive and very helpful with basic information needed to get started. good experience overall. More

by MPRYOR
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bill Duque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2023 -

Ideal Hyundai Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Ideal Buick GMC Hyundai Team

Helpful
April 08, 2023

Friendly staff. Speedy process. Great price on vehicle, given the current market. Tag & title on site would be improvement. More

by lockandload170
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yovanka Kelbaugh
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Apr 11, 2023 -

Ideal Hyundai Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Ideal Buick GMC Hyundai Team

Helpful
April 07, 2023

I am very happy with the purchase of my Hyundai Sonata N line from here. More

by alm62278
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Salcedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahzad Kalyar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2023 -

Ideal Hyundai Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Ideal Buick GMC Hyundai Team

Helpful
April 07, 2023

Great experience, Rick Nelson was extremely helpful and knowleagable about the car. No pressure sale, made the transaction simple. More

by Lombard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Salcedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance Guy was not listed above, Rick Nelson
Report | Print
Apr 10, 2023 -

Ideal Hyundai Buick GMC responded

Lombard, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Rick's efforts have made the difference in your car-buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Ideal Buick GMC Hyundai Team

Helpful
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