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Ideal Hyundai Buick GMC

Frederick, MD

4.8
1,695 Reviews
Welcome to Ideal Buick GMC Hyundai in Frederick, MD. We look forward to earning your business. As your new, certified and used car dealer, excellent customer service, a friendly environment and a great selection is what you can expect. We are a Frederick auto service and parts center, staffed with certified professionals who are here to help you. Plus, our GMC dealership wants you to feel the experience of our Buick and Hyundai cars or any GMC models you love. Thank you for your interest. Whether you live in Frederick or Hagerstown, or any nearby town, we look forward to granting all your wishes for a new or used car.
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5871 Urbana Pike

Frederick, MD

21704

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Showing 1,695 reviews

December 28, 2023

Great experience. Roy was outstanding on getting me in the vehicle I wanted. Great customer service staff very friendly and accommodating. More

by harleygirl11865
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Ideal Hyundai Buick GMC responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that Roy got you into the vehicle you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Ideal Buick GMC Hyundai Team

December 27, 2023

Everyone was great from the salesperson through the finance dept. All were really good people. More

by jprice47_1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dom Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abhimanyu Mishra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahzad Kalyar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parrish Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Caswell
Dec 28, 2023 -

Ideal Hyundai Buick GMC responded

At Ideal Buick GMC Hyundai, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, The Ideal Buick GMC Hyundai Team

December 26, 2023

Had a good time. and took time to explain to us and it really helped us a lot to make the decision. More

by SUSHMEDHA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abhimanyu Mishra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Ideal Hyundai Buick GMC responded

Thank you for your positive review! We are so glad to hear that you had a good experience with us. We strive to provide the best outcome and we appreciate your feedback. Sincerely, The Ideal Buick GMC Hyundai Team

December 25, 2023

Great experience, Jesus was amazing to work with! He helped expedite things so my car was ready in a very timely manner. Everyone was very pleasant and did an excellent job. Would highly recommend More

by anjthompson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Salcedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dom Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Barrera
Dec 28, 2023 -

Ideal Hyundai Buick GMC responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Jesus was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Ideal Buick GMC Hyundai Team

December 25, 2023

I was in a difficult situation where my Hyundai engine had died, I was underwater, and Hyundai Corp would not only NOT cover the engine replacement but always not even attempt to work with me to find a so More

by CHRISPRESTON05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Salcedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Duque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Barrera, Krystal Swanson
Dec 28, 2023 -

Ideal Hyundai Buick GMC responded

Congratulations on your new vehicle, Chris! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We're so happy to hear we were able to help you out and get you into a great new car. We would love to work with you again. Sincerely, The Ideal Buick GMC Hyundai Team

December 21, 2023

Roy was great to work with. He was able to provide us with the best value and the right vehicle for our needs. More

by msardocpa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Siguenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Duque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Hashemi
Dec 22, 2023 -

Ideal Hyundai Buick GMC responded

We really appreciate you taking the time to leave us this feedback! We’re so happy to hear that our team was able to find you the perfect deal to fit your needs. Ideal Buick GMC Hyundai looks forward to seeing you again for your next service appointment! Sincerely, The Ideal Buick GMC Hyundai Team

December 16, 2023

went as expected. no issues. this was a ordinary transaction, and the rating system is perfunctory More

by pmiller14
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gary Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Ideal Hyundai Buick GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re glad to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Ideal Buick GMC Hyundai Team

December 14, 2023

My husband and I visited this dealership today and were assisted by Mr. Shahzad Kalyar. He was so friendly, professional and knowledgeable. I appreciated that he understood our motives of coming by and did More

by Tiffany
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shahzad Kalyar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Ideal Hyundai Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ideal Buick GMC Hyundai Team

December 12, 2023

I didn't meet Shawn Hashemi; However, my F&I person, Bill Duque, was outstanding -- five stars. Thank you everyone for making this a comfortable experience. We will definitely recommend both Shah and Bill. More

by DJKMERICA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shahzad Kalyar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Duque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Ideal Hyundai Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ideal Buick GMC Hyundai Team

December 09, 2023

Excellent sales and service team. Our experience with Mr. Hassan meets the name of the dealership, "IDEAL." More

by ronaldpsimmons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Ideal Hyundai Buick GMC responded

Thank you for taking the time to write about your experience with us! At Ideal Buick GMC Hyundai, we work very hard to provide each of our customers with a personalized and hassle-free experience. We are happy Hassan was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, The Ideal Buick GMC Hyundai Team

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