Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ideal Hyundai Buick GMC
Frederick, MD
1,576 Reviews
Welcome to Ideal Buick GMC Hyundai in Frederick, MD. We look forward to earning your business. As your new, certified and used car dealer, excellent customer service, a friendly environment and a great selection is what you can expect. We are a Frederick auto service and parts center, staffed with certified professionals who are here to help you. Plus, our GMC dealership wants you to feel the experience of our Buick and Hyundai cars or any GMC models you love. Thank you for your interest. Whether you live in Frederick or Hagerstown, or any nearby town, we look forward to granting all your wishes for a new or used car.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,576 reviews
July 29, 2023
We had an excellent experience purchasing our used car from Ideal. Roy Hassan was very attentive and polite. He bent over backwards to help us find the perfect vehicle with the best deal. Bill Duque handl from Ideal. Roy Hassan was very attentive and polite. He bent over backwards to help us find the perfect vehicle with the best deal. Bill Duque handled our financing. He was very knowledgeable and professional and provided us with a payment that worked with our budget. More
by Anna-Marie Gallart
Verified Customer
Helpful July 28, 2023
This rating is for the Sales department only. We arranged to meet with Dan Painter because we had purchased 3 cars from him in past years, and we knew that he would have our best interests in mi We arranged to meet with Dan Painter because we had purchased 3 cars from him in past years, and we knew that he would have our best interests in mind as we considered our 4th car purchase. More
by ken.scheffter
Employees Worked With
July 27, 2023
Shahzad Kalyar was our salesman and we’d pick this dealer because of him - he really moved things along appropriately to ensure the docs deal and vehicle were ready to go. because of him - he really moved things along appropriately to ensure the docs deal and vehicle were ready to go. More
by loumonika
July 26, 2023
Jesus did an amazing job. He was able to get me in and out quickly. I would highly recommend going to them. Process is quick and efficient. He was able to get me in and out quickly. I would highly recommend going to them. Process is quick and efficient. More
by Kevin
Employees Worked With
Jesus Barrera
July 25, 2023
They were complete in there job told them what I was looming for and price line. They took care of it looming for and price line. They took care of it More
by waynespurrier1959
July 25, 2023
These guys were fantastic. There was no back and forth. They didn’t hide anything or trying and get one over on you. Very honest. They definitely earned my future business. There was no back and forth. They didn’t hide anything or trying and get one over on you. Very honest. They definitely earned my future business. More
by rcorcoran65
Employees Worked With
Yovanka Kelbaugh
July 23, 2023
Andrew was friendly and low pressure. The financing department appeared not to review our credit application and did not present the best financing options which resulted in repeated pho The financing department appeared not to review our credit application and did not present the best financing options which resulted in repeated phone calls and visits to receive manufacture incentives. More
by B2bbilldo23
Employees Worked With
Shawn Hashemi, Andrew Harbaugh
July 22, 2023
Good at communicating with deaf and hard of hearing customers- patient and made effort to communicate effectively. customers- patient and made effort to communicate effectively. More
by sgrl616
July 21, 2023
Andrew was very friendly and we appreciate him and the team who made our purchase happen. team who made our purchase happen. More
by awelch9288
July 20, 2023
Question the dealer charge for paperwork at 500. 00. Seems high for the type of effort required. 00. Seems high for the type of effort required. More
by rotzauto
Employees Worked With
