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Ideal Hyundai Buick GMC
Frederick, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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It’s been a long time since I’ve purchased a car. The dealership was welcoming and allowed me to take my time in making decisions. I test drove a couple models. Took a few days to think about it. Ret The dealership was welcoming and allowed me to take my time in making decisions. I test drove a couple models. Took a few days to think about it. Returned and made my purchase. Every step through the process was a great experience. Parrish was awesome. He's so polite and helped me understand all facets of the process. No pressure and that was appreciated! I love my new car and will recommend my friends and family to the Frederick MD dealership. What a beautiful building as well! More
Shahzad was very knowledgeable and helpful. He explained the specifics of the SUV and made the buying process smooth and unpresssured. He explained the specifics of the SUV and made the buying process smooth and unpresssured. More
Everybody at the dealership was extra helpful and extra vigilant. We were very satisfied with the customer support and information we got. We are very happy with the purchase we have made. vigilant. We were very satisfied with the customer support and information we got. We are very happy with the purchase we have made. More
I purchase multiple vehicles annually. This company is the best in all arras. Marty and Teresa are a great team This company is the best in all arras. Marty and Teresa are a great team More
Roy was very friendly, knowledgeable, and accommodating. I didn't feel pressured in the least. He even drove to Virginia to pick up a vehicle for me! I didn't feel pressured in the least. He even drove to Virginia to pick up a vehicle for me! More
Roy was great! We had used him before to purchase a car. He was quick and made the sales painless. I was out the door with a new car is a little over one hour. He a We had used him before to purchase a car. He was quick and made the sales painless. I was out the door with a new car is a little over one hour. He also washed the car that I arrived in and delivered the new vehicle to my house since the car was for my husband and I had no good way to bring the car home myself. I really appreciated the service he provided. More
Roy was super helpful and very nice. He had no problem working with me to help me get the car I wanted. I very much appreciated everything! He had no problem working with me to help me get the car I wanted. I very much appreciated everything! More
My next car purchase most likely will be at Ideal. Gary has been my and my family's salesman for years and we most likely will continue that relationship. Gary has been my and my family's salesman for years and we most likely will continue that relationship. More
Car buying is never easy, especially when you don't buy a new car too often. Everyone at the dealership was very pleasant, transparent, and helpful (Ceidrick, Walter and Dom). Very low pressure, aside from t new car too often. Everyone at the dealership was very pleasant, transparent, and helpful (Ceidrick, Walter and Dom). Very low pressure, aside from the usual wheeling and dealing. These are the numbers. These are your expectations. Let's see if we can meet in the middle (and we did). Due circumstances beyond everyone's control, we had to wait few weeks to get the vehicle that we wanted, but that was not a problem. The hardest thing was saying good bye to a vehicle that had served us very well for 17 years. We are getting over that and recognizing the potential of our new Tucson. Looking forward to years of driving contentment. More
Overall experience was good but dealt with Mr Soileman was found bitter. While executing the loan documents it was told us about the requirement of GAP Insurance of vehicle only which we accepted but cost was found bitter. While executing the loan documents it was told us about the requirement of GAP Insurance of vehicle only which we accepted but cost $3605 of Triton Protect as additional protection plan of vehicle was not informed. We executed document in trust but later noticed this issue after 3 days of purchasing vehicle where we revealed our strong dissatisfaction by visiting the dealer against got the commitment that they will refund this cost after repaying first installment of vehicle loan. Formal mail was also sent for the refund. More