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Ideal Hyundai Buick GMC
Frederick, MD
1,692 Reviews
Welcome to Ideal Buick GMC Hyundai in Frederick, MD. We look forward to earning your business. As your new, certified and used car dealer, excellent customer service, a friendly environment and a great selection is what you can expect. We are a Frederick auto service and parts center, staffed with certified professionals who are here to help you. Plus, our GMC dealership wants you to feel the experience of our Buick and Hyundai cars or any GMC models you love. Thank you for your interest. Whether you live in Frederick or Hagerstown, or any nearby town, we look forward to granting all your wishes for a new or used car.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,692 reviews
August 10, 2011
I called into the dealership looking for recommended service to be performed in a short period of time. Shawn answered the call and was very helpful, friendly, and proficient. He provided me with what t service to be performed in a short period of time. Shawn answered the call and was very helpful, friendly, and proficient. He provided me with what the dealership was able to do, matched the competitors price, and provided me the service that I needed. The service department was very busy when I got there, however, they were able to focus on my needs. I was going to walk about a mile down the road to get bite to eat and Shawn even asked me if I wanted their shuttle driver to take me. I would highly recommend this dealership to anyone no matter what they drive...I noticed other makes/models in service that werent even Hyundai's! This was my first time servicing my vehicle with this dealership and I would definitely bring it back in the future. I live about an hour away but plan on getting my car serviced when I am out that way. More
by BebeGurl526
Employees Worked With
Shawn in Service
March 19, 2011
Ideal really does not seem to want business. We came in seriously looking for a new, fully loaded Hyundai as a comutter car. We had no trade and were paying cash. Ideal told us they could not deviate from seriously looking for a new, fully loaded Hyundai as a comutter car. We had no trade and were paying cash. Ideal told us they could not deviate from the sticker price at all. We are professional people, driving a nice car, but they did not even take the time to remember our name when talking to us. We took a test drive, they let us sit for a long time waiting after the test drive. There was no hospitality or frienliness. Other dealers came up with rebates, etc. that they found applicable and said were from Hyundai directly. Seems strange that Ideal could not do this. Very poor experience both times we stopped there, once last Fall and this Spring. More
by hodgesmd
Employees Worked With
Chris and sales manager
