Ideal Hyundai Buick GMC
Frederick, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Excellent Dealership When I arrived at the dealership it was no time before someone came up and started helping me! The ENTIRE staff is absolutely WONDERFUL and friendly! When I arrived at the dealership it was no time before someone came up and started helping me! The ENTIRE staff is absolutely WONDERFUL and friendly! My experience was awesome!!! More
Ideal The staff was excellent and helped me out of my bad situation! Scott found the perfect car for me and Bob in finance worked out a great deal! The staff was excellent and helped me out of my bad situation! Scott found the perfect car for me and Bob in finance worked out a great deal! More
Review for C. Cooke The selection was good and the people were wonderful to work with. I had no intention of buying a car when I went to browse at the dealership but the The selection was good and the people were wonderful to work with. I had no intention of buying a car when I went to browse at the dealership but the deal was too good to pass up. And I'm enjoying the feel of my brand new Hyundai. I even recommended the dealership to a co-worker. More
Bad Dealer I purchased a Mazda CX-9 from this dealer ship. It was a used car and it was missing the keyless remote and extra key. When i made the deal with them, I purchased a Mazda CX-9 from this dealer ship. It was a used car and it was missing the keyless remote and extra key. When i made the deal with them, i questioned them about the key and they said it was sitting in their safe. When the whole deal was done they told me that the key was not in a safe so they will have to order the key for me. They also promised me to get the brakes fixed and the wheel alignment done on the car cause it needed it at the time of purchase. After purchasing the car, i kept calling them to find out about it and they kept saying that the key has been ordered. It had been more then a month with this whole thing. They kept saying that they will fix the brakes and wheel alignment all together once when the key gets in. I went there this Saturday May 10th and they denied the whole thing and they refused to fix anything and refuse to give me the key. More
Such a WONDERFUL experience I am so please with the service that everyone provided. I will surely refer them to all my friends! Thank you so much! I am so please with the service that everyone provided. I will surely refer them to all my friends! Thank you so much! More
Thanks! Big thank you to Mike St. Claire for his help with me buying a new Tuscon. Mike made the whole buying process very easy! Thanks again! Big thank you to Mike St. Claire for his help with me buying a new Tuscon. Mike made the whole buying process very easy! Thanks again! More
Quick, easy, and cost effective! These guys are great. We went in to purchase two affordable cars and that's what we got. Alan found us the cars we wanted and gave us great deals on t These guys are great. We went in to purchase two affordable cars and that's what we got. Alan found us the cars we wanted and gave us great deals on them. They were easy to work with and they made my wife and I comfortable. I had a few questions after the fact and Alan was willing and most importantly able to answer all of our questions! This is our 2nd and 3rd car here between my wife and I but our family has purchased 8 here total without 1 complaint. More
Awesome Dealership! My wife and myself decided to buy the Santa Fe Sport 2.0T. We were going to Disney World for 7 days, so had 5 dealers provide us out the door pricing My wife and myself decided to buy the Santa Fe Sport 2.0T. We were going to Disney World for 7 days, so had 5 dealers provide us out the door pricing, via email, and I would deal with it while on vacation. I actually was at Magic Kingdom and had finalized a deal with another dealership, but was still in contact with Jason from Ideal. They didn't have me nailed down to a price, but let me know that price would not get in the way from making a deal. On the way back up from Florida, I sent Jason a nice email explaining that we were buying from another dealer as we had the price locked in and it was very good. Michelle, one of the managers here, emailed me and then we spoke on the phone. She verified what I wanted, and then emailed me the quote which was a little high. I provided her the price we had locked in and she beat it. Long long story short, some things got lost in the translation of what we wanted due to the 14 model year had different packages then the 13 so we had to start all over for pricing. Yesterday I was in contact with Michelle and gave her the new pricing I had gotten and she beat it. We went up last night, bought and drove away in our new suv. Jess was the person who greeted us and took over from the moment we went in and it just had that feel of a warm dealership that enjoyed working and selling, versus the other kinds that are rude or use tactics that usually irritate me and piss me off. Between my wife and myself, we probably have purchased about 20 new cars over the years, and this has been my best experience to date...from start to finish. More
donnelly family review of 2014 santa fe purchase Brandon Cole was an excellent sales rep. He was very informative and took his time with us with many different vehicles and help us in making our det Brandon Cole was an excellent sales rep. He was very informative and took his time with us with many different vehicles and help us in making our determination as to what would best fit us. He also followed up with email and friendly phone calls. Bob Null was the finance guy and helped us very much in the decision process of loan/ down payment and extra protection. More
Awesome Dealership Experience Our experience with Ideal GMC was a pleasant experience. James was very attentive to our vehicle wants and needs and was willing to go to any lengths Our experience with Ideal GMC was a pleasant experience. James was very attentive to our vehicle wants and needs and was willing to go to any lengths necessary to get us the vehicle we wanted. He was also very knowledgeable of the different vehicles, options and accessories. James made the buying process comfortable and we were satisfied being well informed and able to make the decision we wanted on the vehicle that suited our needs. Bob (finance manager) was very pleasant to work with and made the paperwork easy. We are very happy with our experience and would recommend this dealership to our friends and family. More