Ideal Hyundai Buick GMC

Wonderful, friendly Our salesman was one of the friendliest people you will ever meet! He answered every question we had and helped us from start to finish! I have no pro Our salesman was one of the friendliest people you will ever meet! He answered every question we had and helped us from start to finish! I have no problem recommending Ideal Hyundai to family and friends! More

Well done Hyundai Great experience, great dealership. I appreciate what they did when I purchased this vehicle. Friendly staff gave me many options and didn't try to pu Great experience, great dealership. I appreciate what they did when I purchased this vehicle. Friendly staff gave me many options and didn't try to push me on another vehicle. More

Treated like family Corinna was wonderful! She took the time with us and made me comfortable when i was nervous about buying a new car. We were treated like family! Wil Corinna was wonderful! She took the time with us and made me comfortable when i was nervous about buying a new car. We were treated like family! Will definitely recommend Corinna and Ideal to all our friends and family!!! More

Great car shopping experience for the first time ever!! My Sales Rep was amazing and a just so full of information. I really enjoyed my car shopping experience at Ideal because of everyone involved! My Sales Rep was amazing and a just so full of information. I really enjoyed my car shopping experience at Ideal because of everyone involved! More

Phenomenal Great service, knowledge of product, and clean showroom !!! Overall a great experience. Have told all my friends to go see the good folks at Ideal Hyu Great service, knowledge of product, and clean showroom !!! Overall a great experience. Have told all my friends to go see the good folks at Ideal Hyundai/GMC More

Rip Off! I purchased a vehicle from Ideal Buick GMC Hyundai in Frederick, MD. The Sales and Finance Manager showed me the Carfax current value of the vehicle I purchased a vehicle from Ideal Buick GMC Hyundai in Frederick, MD. The Sales and Finance Manager showed me the Carfax current value of the vehicle and told me I had equity in it as well. I found out a few months later, the value of the vehicle was 50% less than what is was worth. I feel it was an old Carfax they showed me. I was desperate for a vehicle and I will do my homework next time before purchasing a vehicle. I'm stuck with a vehicle that's worthless. I will never buy another vehicle from Ideal again. They will lie to get a sale. NEVER AGAIN! More

wonderful The staff and experience was wonderful and I would recommend any and all of my family and friends to try this dealership first before going anywhere e The staff and experience was wonderful and I would recommend any and all of my family and friends to try this dealership first before going anywhere else! More

Scam City- False Advertising- Poor Follow Up Responded to a Car Gurus ad for 2015 Genesis Demo at $30K. Received prompt e-mail and text from Chad, but after numerous calls, 4 messages and a text Responded to a Car Gurus ad for 2015 Genesis Demo at $30K. Received prompt e-mail and text from Chad, but after numerous calls, 4 messages and a text to him over 2 1/2 days, finally talked with Alyssa who was professional. After answering my questions and knowing approx., value of my trade in, was more than ready and asked if she could get them to sharpen their pencil a bit. Upon her return call, learned price already included all rebates imaginable (Hyundai promo, Military, Uber driver College, etc.) but not mentioned in their ad. Less than 1 in a million people can qualify for all these. The car was $10 K more, full sticker for not just a leftover 2015, but a Demo with 5K mi This dealership further promoted the frustration and "black eye" perception people have with car dealers and salespeople. Why can't dealers be honest and professional by putting in the real prices adding at the end, "Additional Rebates Available for...." Imagine a much better car buying experience! More

Exceptional customer service and very friendly and helpful. I will recommend Ideal to my friends and family members for future car purchases. Nakeya was very professional, knowledgeable friendly and helpful. Sh I will recommend Ideal to my friends and family members for future car purchases. Nakeya was very professional, knowledgeable friendly and helpful. She asked the right questions and made suggestions based on my needs. At a time when good customer service is sorely lacking, I was delighted by this experience. More

Great Sales Person My sales lady was very helpful and understanding with my needs and concerns. If I could give her more than 5 Stars, she would get 10. My sales lady was very helpful and understanding with my needs and concerns. If I could give her more than 5 Stars, she would get 10. More