Ideal Hyundai Buick GMC
Frederick, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Excellent Service The customer service at Ideal was great! This is our second vehicle from Ideal and we recommend the dealership to friends and family. Clyde was great The customer service at Ideal was great! This is our second vehicle from Ideal and we recommend the dealership to friends and family. Clyde was great helped with all our questions and displayed great customer service. More
Just what I wanted The dealership did not have the exact vehicle I was looking for on the lot, but they were able to locate it and have it delivered the next day. The s The dealership did not have the exact vehicle I was looking for on the lot, but they were able to locate it and have it delivered the next day. The staff was very friendly and professional and I am very happy with my new car! More
Happy in my"Beauty" I wasn't looking to buy a brand new car but the deal and the price was just right, everyone was great and helpful. I recommend ideal to everyone. I wasn't looking to buy a brand new car but the deal and the price was just right, everyone was great and helpful. I recommend ideal to everyone. More
Great experience Alyssa did a wonderful job.great customer service thank you! She helped me get my money worth with a vehicle that fits my family. I will recommend Hyu Alyssa did a wonderful job.great customer service thank you! She helped me get my money worth with a vehicle that fits my family. I will recommend Hyundai ideal to all my friends! More
Pulled a fast one on us We bought a new Hyundai Sonata hybrid, and in the flurry of papers thrust at us to sign was one that we neglected to read carefully. It sold us an ext We bought a new Hyundai Sonata hybrid, and in the flurry of papers thrust at us to sign was one that we neglected to read carefully. It sold us an extended warranty, which added only two years to the warranted ownership period, for $1,988. That cost was added to the amount financed. We never buy extended warranties on anything. They are mostly a waste of money. So when we got home and realized what we had signed, we asked the dealer to cancel the extended warranty contract. After some effort, they agreed. Then we found that only $1000 had been credited to our account with Hyundai Motor Finance. They still owed us another $988. It took several more phone calls and emails to get them to agree to give back the $988. All of this could be chalked up to poor organization at the dealership except that they tried to sneak the $1988 contract past us. The cost was never mentioned to us. In checking with the Better Business Bureau we found that Ideal has a grade of F. More
I love Ideal Everything was great. This was a awesome place to be. All employees I saw were clean and professional. The dealership in a whole was tidy. I will defi Everything was great. This was a awesome place to be. All employees I saw were clean and professional. The dealership in a whole was tidy. I will definitly be back for service. More
Great Outstanding dealership and staff. Will not hesitate to return to this dealership for any maintenance or future purchases of a new vehicle. Will recomm Outstanding dealership and staff. Will not hesitate to return to this dealership for any maintenance or future purchases of a new vehicle. Will recommend to friends and family. More
New car Great service, friendly people, kept you in the loop of what was going on in the car process. Will recommend to friends and others I know looking for Great service, friendly people, kept you in the loop of what was going on in the car process. Will recommend to friends and others I know looking for a new car. More
Great experience From start to finish Eric made this process seamless for me. This was my first expereince buying a new car and I would recommend Ideal to my friends From start to finish Eric made this process seamless for me. This was my first expereince buying a new car and I would recommend Ideal to my friends and family. More
Great Experience Had a very good experience at Ideal Hyundai. The environment was very professional and the stall was very helpful in figuring what best suited our nee Had a very good experience at Ideal Hyundai. The environment was very professional and the stall was very helpful in figuring what best suited our needs. More