Ideal Hyundai Buick GMC

Friendly and quick oil change service I was greeted when I arrived for my schedule oil change, the price was told to me no additional services were added without my acknowledgement. The I was greeted when I arrived for my schedule oil change, the price was told to me no additional services were added without my acknowledgement. The oil change service was completed in less than an hour. I paid what was initially discussed at drop off and was out the door. Recommend going back to the service department for maintenance work. More

Regular maintenance Free car wash. Service is short staff.had to wait 10 minutes to pull car into the bay. Have to schedule service but was done fast. Free car wash. Service is short staff.had to wait 10 minutes to pull car into the bay. Have to schedule service but was done fast. More

Very pleased. I am pleased with the service I had on the last visit to Ideal Hyundai. So far, the car is riding well w/o any problems. Thank you again I am pleased with the service I had on the last visit to Ideal Hyundai. So far, the car is riding well w/o any problems. Thank you again More

Service I was greeted promptly and did not have to wait long at all. The service waiting room was clean and the wifi was great. Great. I was greeted promptly and did not have to wait long at all. The service waiting room was clean and the wifi was great. Great. More

Servicing my GMC The service department at Ideal is excellent. I am extremely fussy about my truck and they put my concerns to ease. Thank you all at Ideal for makin The service department at Ideal is excellent. I am extremely fussy about my truck and they put my concerns to ease. Thank you all at Ideal for making my service experience excellent. More

Rodent damage Ideal Hyundai is the 3rd Hyundai dealership that I have tried and they were the most knowledgeable and professional of the 3. The vehicle had an unusu Ideal Hyundai is the 3rd Hyundai dealership that I have tried and they were the most knowledgeable and professional of the 3. The vehicle had an unusual issue. Rodent damage to the satellite radio cable. Took the car in on a Wednesday and they had finished the repair by Friday even though it was a lot of labor and they had to order a replacement cable. The price was very reasonable too. More

run around Getting a run around on 2nd problem with engine recall had engine replaced on engine recall replacement engine started Loosing power an smoking servic Getting a run around on 2nd problem with engine recall had engine replaced on engine recall replacement engine started Loosing power an smoking service manager said you sever never had that problem ever and stated putting me through 4000 mile drive where I had to bring it back weekly to be rocorded More

this time service My experience this last time was not the best. The radio antennae was broken when the car went through their car wash. Up to this time I have had n My experience this last time was not the best. The radio antennae was broken when the car went through their car wash. Up to this time I have had nothing but excellent service. This problem was rectified by my paying for the part and Ideal paying for the labor installation. This was disappointing as this happened because of their negligence. More

DO NOT BUY FROM THEM! I pray that you read this review before stepping foot in this dealership!! DO NOT BUY A CAR FROM THEM!! We bought a used 2014 Sonata from them, and I pray that you read this review before stepping foot in this dealership!! DO NOT BUY A CAR FROM THEM!! We bought a used 2014 Sonata from them, and were promised they stand behind all of their vehicles and when asked why the warranty sticker changed at time of purchase Eric told us not worry we were covered for 30 days. After just 10 days our car broke down and after not returning our calls for two days and getting the runaround from Eric(Promised they would call back), my wife walked into the dealership. Finally she got a chance to meet with Mike the sales Manager that made her wait while he spit something into a bottle at his desk!! Mike made it clear that it wasn't their problem and nothing was covered. He said they might give us the parts at cost, but that was all they can do. They also told us we had to pay to have our car towed there. We also left messages for Mike who's the GM, and he never returned our calls!!! Don't be fooled by Eric who will ask about your family and tell you about his family to when over your trust! We ended up calling Fitzgerald in Gaithersburg, and they looked up our VIN and said there was a known problem with the engine, and to call Hyundai roadside because we had FREE towing to a dealership! Their service was incredible! They ended up getting the approval to replace our engine at no cost and even gave us a 2018 loaner while we waited! Ideal didn't even try to work with us! I promise you they will tell you that they are the oldest dealership in the area and they back everything they sale, but I promise you they will not! I have bought many cars over the last 35yrs and have never been treated so poorly. I can only assume the good ratings they receive are from friends and coworkers! You have been warned!! More

Friendly and reasonable Went looking for a car for my daughter. She wanted a 2014-16 Elantra to replace one that was totaled due to hail damage. Found a car that we liked at Went looking for a car for my daughter. She wanted a 2014-16 Elantra to replace one that was totaled due to hail damage. Found a car that we liked at the high end of our price range. Did not end up buying (but wish I had). We dealt with Ken Cooper, who was seemed genuinely helpful without being pushy. We will be looking for another car soon and I will definitely consider this dealership. More