Ideal Hyundai Buick GMC
Frederick, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Buying to quickly and fast. I think I should have looked around more and got a better deal. I should have gone back to Enterprise. I want to check out Hampstead pred-owned. I think I should have looked around more and got a better deal. I should have gone back to Enterprise. I want to check out Hampstead pred-owned. More
So thankful! I dropped my car off on Sunday night with the expectation that it wouldn’t get looked at until at least Tuesday/Wednesday (told when I called on Satur I dropped my car off on Sunday night with the expectation that it wouldn’t get looked at until at least Tuesday/Wednesday (told when I called on Saturday), but i got a call Monday afternoon getting unpleasant, but expected news. When I had a hard time tracking down the extended warranty I had purchased, Dave was able to locate the information for me. I am so grateful that he went the extra mile and for the great work the service department provided. More
Fantastic I’m a first time buyer, Leon did a fantastic job of getting me in a car. The customer service is great, everyone here is extremely nice. I plan on buy I’m a first time buyer, Leon did a fantastic job of getting me in a car. The customer service is great, everyone here is extremely nice. I plan on buying from them in the future More
Great experience Low pressure, very friendly staff. Was able to get the vehicle we wanted for a reasonable price without a lot of hassle. I would come again. Low pressure, very friendly staff. Was able to get the vehicle we wanted for a reasonable price without a lot of hassle. I would come again. More
Helpful Ken was very insightful and helpful. He was able to find a car that suited my needs well before I even arrived at the dealership. The only drawback wa Ken was very insightful and helpful. He was able to find a car that suited my needs well before I even arrived at the dealership. The only drawback was I had financing and they ran my credit anyway. Not sure as to why. But Ken was great!!! No real complaints More
Great customer service I have always received the best customer service from Debora and John. They are always willing to accommodate my schedule, even if it’s a last minute I have always received the best customer service from Debora and John. They are always willing to accommodate my schedule, even if it’s a last minute or emergency request for service. More
Three minor repairs Check engine light came on, they diagnosed and fixed the problem. Backup camera wasn't coming on when vehicle was put. In reverse - they replaced the Check engine light came on, they diagnosed and fixed the problem. Backup camera wasn't coming on when vehicle was put. In reverse - they replaced the camera. The rear fender under the rear taillight needed fixing, this was also repaired. More
Great techs Want to say that Dave OConnell the service writer was great at giving us an appointment that fit our schedule. He is always very accommodating and pro Want to say that Dave OConnell the service writer was great at giving us an appointment that fit our schedule. He is always very accommodating and professional. Our work was done in a timely manner by expert mechanic Randy Davis. No one else ever does my service. More
The concern as written on receipt is wrong The concern A for invoice 44911 indicates “customer states when emergency brake pedal is pressed it does not always engage, brakes have to be pressed The concern A for invoice 44911 indicates “customer states when emergency brake pedal is pressed it does not always engage, brakes have to be pressed very hard to slow vehicle down”. This sentence described 2 completely different issues. The emergency brake is not pressed to slow vehicle down. The second issue deals with the regular brakes. The cause section therefore makes no sense. What cause goes with what concern? Then i was charged 57.50 for this section A. More
It was great . I’ve been here several times in search of a vehicles and each time spoke with Leon. He was extremely helpful and went beyond his means to make my ex . I’ve been here several times in search of a vehicles and each time spoke with Leon. He was extremely helpful and went beyond his means to make my experience comfortable and easy. I will return for future purchases. Thank you! More