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Ideal Hyundai Buick GMC

Frederick, MD

4.7
1,634 Reviews
Welcome to Ideal Buick GMC Hyundai in Frederick, MD. We look forward to earning your business. As your new, certified and used car dealer, excellent customer service, a friendly environment and a great selection is what you can expect. We are a Frederick auto service and parts center, staffed with certified professionals who are here to help you. Plus, our GMC dealership wants you to feel the experience of our Buick and Hyundai cars or any GMC models you love. Thank you for your interest. Whether you live in Frederick or Hagerstown, or any nearby town, we look forward to granting all your wishes for a new or used car.
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5871 Urbana Pike

Frederick, MD

21704

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Showing 1,634 reviews

February 20, 2024

Wonderful experience with the whole process. I would recommend the whole team for a vehicle purchase. More

by TERESABAKERFOSTER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Salcedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dom Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Siguenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Ideal Hyundai Buick GMC responded

We appreciate your review and are glad to hear that you had such a wonderful experience with us. We look forward to working with you again! Sincerely, The Ideal Buick GMC Hyundai Team

February 18, 2024

Uncomplicated and efficient from start to finish. Process was very pleasant. Pleased to be part of the Hyundai family. More

by jackgilbertson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Salcedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Soleiman Muskitta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahzad Kalyar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Ideal Hyundai Buick GMC responded

Thank you for sharing your feedback about your experience with us, Jack. We're glad to hear that you had a smooth and easy experience with us. Please let us know if there is anything else that we can assist you with. Sincerely, The Ideal Buick GMC Hyundai Team

February 15, 2024

Great deal! Great people. Roy was amazing and had the car ready to go. He was very patient and easy to access and answer a few questions even after I drove off t More

by kg22
Recommend Dealer
Yes
Employees Worked With
Dom Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Hassan, Shawn Hashemi
Feb 16, 2024 -

Ideal Hyundai Buick GMC responded

First and foremost thank you so much for leaving this fantastic review! At Ideal Buick GMC Hyundai, our team will do whatever it takes to make sure our guests get the best deal. We hope you are continuing to enjoy your new vehicle and can't wait to see you again soon! Sincerely, The Ideal Buick GMC Hyundai Team

February 13, 2024

My experience with Ideal Hyundai was great. Roy was especially wonderful. He was very patient with me. I am recently widowed, and I was unsure what vehicle I wanted to buy. He did not pressure More

by pegboard118
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Soleiman Muskitta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Higgins, Roy Hassan
Feb 15, 2024 -

Ideal Hyundai Buick GMC responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, The Ideal Buick GMC Hyundai Team

February 13, 2024

Fair Deal. Very pleased with how smooth the entire transaction was. Ralph Johnson was an excellent sales professional. More

by hahnrd123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Soleiman Muskitta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Ideal Hyundai Buick GMC responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, The Ideal Buick GMC Hyundai Team

February 11, 2024

Sales people, sales manager, business manager all were great. Vehicle prep was a little lacking, but I know it was late in the day. More

by 1xmmuse
Recommend Dealer
Yes
Employees Worked With
Abhimanyu Mishra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahzad Kalyar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Hashemi
Feb 13, 2024 -

Ideal Hyundai Buick GMC responded

We are glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, The Ideal Buick GMC Hyundai Team

February 08, 2024

Had to push hard to get a trade in that came close to Kelly blue book. Also the closing process was easy however (and stupid on our part) everything was digital and we were handed a flash drive with our More

by feecheryl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter Siguenza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Soleiman Muskitta
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Ideal Hyundai Buick GMC responded

Thank you for sharing your feedback with us. At Ideal Buick GMC Hyundai, we strive to provide complete satisfaction for every experience and are sorry to hear that you feel your visit was less than exceptional. If you would like to discuss your experience further, please do not hesitate to reach out to us at your earliest convenience. Sincerely, The Ideal Buick GMC Hyundai Team

February 08, 2024

Professional, educated, competent, intelligent, compassionate, dedicated, detailed, caring, understanding, empathetic, thoughtful, trustworthy, timely, dependable, generous More

by trishlvpanda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abhimanyu Mishra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahzad Kalyar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Duque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Hashemi
Feb 08, 2024 -

Ideal Hyundai Buick GMC responded

Wow, your kind words took our breath away, Trish! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Ideal Buick GMC Hyundai Team

February 06, 2024

Great sales department and customer service . They go above and beyond to meet your expectation . Great job everyone More

by shawnhashemi57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Salcedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abhimanyu Mishra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Ideal Hyundai Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope to assist you for a long time to come. It was truly a pleasure working with you, Shawn. Sincerely, The Ideal Buick GMC Hyundai Team

February 05, 2024

I thought the overall experience was excellent and really enjoyed working with Gary Barber. my only criticism is that the dealer's disclosure statement said that since I was paying cash, they would not do a More

by wbellis0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Duque
2.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Ideal Hyundai Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can discuss your experience in more detail. Sincerely, The Ideal Buick GMC Hyundai Team

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