Ideal Hyundai Buick GMC
Frederick, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,693 reviews
Awesome I would definitely recommend this dealership. Leon Johnson was very open and honest. He greeted us with a smile and he is very patient. I am going to I would definitely recommend this dealership. Leon Johnson was very open and honest. He greeted us with a smile and he is very patient. I am going to recommend him to all my friends. More
Hunt for the best Hyundai My experience with Ideal was stellar. I was home for the weekend and needed to find a new car to lease quickly. Friday afternoon Robert put up with my My experience with Ideal was stellar. I was home for the weekend and needed to find a new car to lease quickly. Friday afternoon Robert put up with my indecisiveness and helped me weigh the options to secure the best Hyundai model that worked with my price range and lifestyle. General Manager, Mike, provided me with a price I couldn’t refuse. Robert and Ms. Foster, in the finance office, made sure all my paperwork, the new car, and my lease trade-in was all set and ready to go on Saturday for pickup. It was the easiest exchange I’ve ever made. Would be happy to work with Ideal in future purchases! More
Best car buying experience This was the best car buying experience I have ever had. Shawn was knowledgeable and was able to answer all my questions. The entire buying process This was the best car buying experience I have ever had. Shawn was knowledgeable and was able to answer all my questions. The entire buying process was quick and without any haggling. I would highly recommend both Shawn and Ideal to other buyers. More
Customer service John was my service manager and quoted a price for 3 things I needed done. The actual price was lower than the quoted price because one of the things John was my service manager and quoted a price for 3 things I needed done. The actual price was lower than the quoted price because one of the things I thought I needed was ok so he didn't charge me for checking it out. That to me is honesty. More
Dan P. was patient and Mike was genuine I purchased a used car because I needed to keep my monthly cost low. I test drove multiple vehicles and inspected and sat inside several others. It w I purchased a used car because I needed to keep my monthly cost low. I test drove multiple vehicles and inspected and sat inside several others. It was raining that day, and while Dan could have stayed inside while I stood in the rain to make my decision, he did not, he waited outside in the rain with me as I stared at the cars! It was an overall easy process, and I would recommend this place based on my experience. More
Friendly, helpful and prompt Ideal is always a pleasant experience with the sales and service reps being on target about what to expect, and the work done being very good Ideal is always a pleasant experience with the sales and service reps being on target about what to expect, and the work done being very good More
Best Customer Service Ever! My salesman, Eric Cook, is by far the best cars salesman by far that I have purchased a car from. Eric is knowledgeable about various types of vehicl My salesman, Eric Cook, is by far the best cars salesman by far that I have purchased a car from. Eric is knowledgeable about various types of vehicles ,he is personable - he truly cares about customers and he is reliable - what he says is what he means. I purchased a pre-owned Kia Sorento and I absolutely love it! Eric suggested this vehicle to me based on my input of the type of Crossover/SUV I was in the market for. Additionally, he was able to get me top dollar for my vehicle that Ideal purchased from me. If you are in the market for a new or pre-owned vehicle Eric Cook is your go-to salesman! Thank you Eric and Ideal for the best carbuying experience and best customer service ever! More
GOOD SERVICE DEPARTMENT IDEAL BUICK HAS BEEN MY DEALERSHIP AND SERVICE DEPARTMENT FOR MANY YEARS. DEPARTMENT FOR SERVICE HAS REALLY IMPROVED OVER THE PAST COUPLE OF YEARS. CH IDEAL BUICK HAS BEEN MY DEALERSHIP AND SERVICE DEPARTMENT FOR MANY YEARS. DEPARTMENT FOR SERVICE HAS REALLY IMPROVED OVER THE PAST COUPLE OF YEARS. CHECKED IN AS SOON AS I ARRIVED AND WAIT WAS EASY. FYI, the names below are sales staff, not service. More
Very pleasant experience. Robert is all you can ask for with sales. Personable, kind & helpful. He knows his product & shows pride in his work. Very down to earth & easy compan Robert is all you can ask for with sales. Personable, kind & helpful. He knows his product & shows pride in his work. Very down to earth & easy company like he’s known you for years. Personally, my preferred way to do business. Never rushed but accommodating & sensitive when necessary. Finance was also easy going & personable. I recommend Robert if you are looking for a vehicle, he will take care of you, from first chat to last handshake and after. More
Very good The sales person was friendly, helpful and professional. The dealership was clean and had a good atmosphere. The overall car buying experience was goo The sales person was friendly, helpful and professional. The dealership was clean and had a good atmosphere. The overall car buying experience was good. I was satisfied. More