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Ideal Hyundai Buick GMC

Frederick, MD

4.8
1,693 Reviews
Welcome to Ideal Buick GMC Hyundai in Frederick, MD. We look forward to earning your business. As your new, certified and used car dealer, excellent customer service, a friendly environment and a great selection is what you can expect. We are a Frederick auto service and parts center, staffed with certified professionals who are here to help you. Plus, our GMC dealership wants you to feel the experience of our Buick and Hyundai cars or any GMC models you love. Thank you for your interest. Whether you live in Frederick or Hagerstown, or any nearby town, we look forward to granting all your wishes for a new or used car.
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5871 Urbana Pike

Frederick, MD

21704

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Showing 1,693 reviews

November 05, 2018

Hyundai doesn't stand behind their autos Air Bag light came on. Searching online revealed that this is a recurrent problem with several Hyundai/Kia models, to include the 2008 Elantra that I More

by pcasolo
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris
November 05, 2018

average at best Car not ready on time, they lost one of my keys (they replaced). Plastic coves under the engine missing and oily substance on wiper blades. More

by MattyT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve
November 03, 2018

Car buying I was very PLEASED with Dan , he helped me find the PERFECT car !! Also Teressa was very nice and helpful. My experience was wonderful and I will def More

by Tsatira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teressa
November 02, 2018

Services maintenence Like always,staff very friendly, good team work, Services done on time. Enjoy the free wi fi . And they take my Saturn 07 very well and my 201 More

by JOESEQUEIROS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Painter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto (Rob) Ocasio, Eric Cook, Leon Johnson, Clyde Eggleton, Ken Cooper, Phill Myers, Shawn Terry, Brett LaBonte
November 02, 2018

lease exchange for 2018 Tucson Ltd. Returned leased Sonata for a new lease for a 2018 Tucson. Salesman was willing to work with me as best he good given my personal and financial situati More

by nboswell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Cook
October 30, 2018

Great Experience Walked in to “look”. Told salesman what I was after and he found it for me- from car to price I was after. Friendly staff. . More

by HELGA513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Cook
October 30, 2018

Great! This dealership was great! I would recommend anyone to use them. We had Ken as our dealer and he was wonderful. He explained everything to me and made More

by Katye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
October 29, 2018

Service Referral Very considerate staff, accommodating, flexible, easy to arrange shuttle service, etc. only issue was the gad cap metal cover was torn off during car More

by ScottLilja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
October 29, 2018

Seems like a fair shake I bought my Accent at Ideal 6 years ago and have been taking it there for service ever since. They have always seemed to give me a fair deal and don’t More

by helene.highbarger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rick
October 27, 2018

Dan Painter is Awesome! I had a GMC SUV. Brought it in for repairs. Decided to look around to see what deals the dealership was offering. Ran into Dan. He showed me several More

by tricia.strite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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