Ideal Hyundai Buick GMC
Frederick, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Knowledgeable Leon was very knowledgeable about the different versions of the Elantra. He was very cordial and helpful. He was able to arrange for Ideal to pick me Leon was very knowledgeable about the different versions of the Elantra. He was very cordial and helpful. He was able to arrange for Ideal to pick me up at my house, a half hour drive from Frederick More
Friendly and Fast This is the first new vehicle I bought in 20 years so it was a bit overwhelming for me but Dan made my experience stress free and worked with me not h This is the first new vehicle I bought in 20 years so it was a bit overwhelming for me but Dan made my experience stress free and worked with me not having the best credit. Dan and Mike McGoldrick and Teresa Foster in Finance were so helpful and friendly, they made my experience a memorable/good one and I will definitely refer family and friends to Ideal Hyundai! More
Accommodating The service rep was very accommodating and more importantly, helped me understand what service I needed and didn't need. I waited less time than expe The service rep was very accommodating and more importantly, helped me understand what service I needed and didn't need. I waited less time than expected. They even ran my car through the carwash when the service was done. Overall this was a good experience! More
Fast repair and knowledgeable staff They were really good and called me out. Ordered parts fast. I don't know what else to say other than thank you very much. They were really good and called me out. Ordered parts fast. I don't know what else to say other than thank you very much. More
Outstanding Auto Purchase Experience I have purchased a number of cars over the past 40 years and this was the most pleasant, professional and helpful experience I have had. The Ideal sta I have purchased a number of cars over the past 40 years and this was the most pleasant, professional and helpful experience I have had. The Ideal staff were welcoming, patient and great to work with. In particular, Teresa Foster the Finance Director was simply outstanding in getting my truck delivered to me and Clyde Eggleton is knowledgeable and a true professional. He is the most helpful sales rep I have had in a long time. More
Always a good experience The service team at Ideal always does a great job and Steve was very knowledgeable and helpful with my specific questions. They got me to work on time The service team at Ideal always does a great job and Steve was very knowledgeable and helpful with my specific questions. They got me to work on time after dropping off my car! They also expedited my service with little notice so that I could pick up my car much earlier than expected. Thanks to their team and Especially Steve! More
Transmission I have more of a problem with GM for not working with me on a problem with their transmission. I bought my 2013 terrain brand new and have serviced i I have more of a problem with GM for not working with me on a problem with their transmission. I bought my 2013 terrain brand new and have serviced it regularly. My car has 80,000 miles and the transmission blew. GM made the dealership completely take apart the transmission to diagnose the problem only to tell me they would not be helping me with the cost because my warranty was for 5 years and I was at 5 and 1/2 years. Not only did it cost me around 3 grand to repair the transmission, it took an extra 3 weeks because GM wouldnt even think about helping me with the cost unless the entire transmission was taken apart. I would have just bought a new transmission but since GM strung me along making me think they would help I ended up having to repair it. Tried to deal with the call center for corporate and they couldnt care less about the situation. It's been a month and am still trying to get a hold of a "supervisor" to talk to. More
Always Competent Never had a problem or issue getting our 2015 Sonata serviced here. Always great about getting me the best price on parts and up-front on labor. Never had a problem or issue getting our 2015 Sonata serviced here. Always great about getting me the best price on parts and up-front on labor. More
Good Price and Good Sales Rep Shawn Terry was my Salesman at Ideal. He was quick to return my calls and email inquiries. He is professional and and very knowledgeable about the E Shawn Terry was my Salesman at Ideal. He was quick to return my calls and email inquiries. He is professional and and very knowledgeable about the Elantras. He worked with me to make sure I felt that the deal was fair. He even followed up, regarding a feature that I had asked about possibly adding to my car at a later date. More
Good Deal, Great Service, and No Games Had to walk away from another dealership due to their dishonest bait and switch pricing games. I came to Ideal and Rob Ocasio got me into the vehicle Had to walk away from another dealership due to their dishonest bait and switch pricing games. I came to Ideal and Rob Ocasio got me into the vehicle I wanted at no haggle price I was happy to pay. Make sure you ask for Rob Ocasio. More