Ideal Hyundai Buick GMC
Frederick, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Purchase of ford f250 super duty We were on vacation In Indiana and came across this vehicle. We have tried 4 times to purchase one like this. So we called the dealership and left mes We were on vacation In Indiana and came across this vehicle. We have tried 4 times to purchase one like this. So we called the dealership and left message for a call back. Robert called back promptly. From the pictures, we were very interested and told Robert we wanted the truck. We drove home from Indiana in the 30th of December to be at the dealership on the 31st and bought it. Thank you Robert for being courteous, knowledgeable and understanding. I would recommend Robert Ocasio and the Ideal Auto Group to a friend. More
Very professional Technician Steve Neville went above and beyond with his helpwork was done ahead of time and done right will take any further work their thank you Technician Steve Neville went above and beyond with his helpwork was done ahead of time and done right will take any further work their thank you More
Service I also worked with Dave but I don’t see his name listed. Dave helped me in my service appointment. He and the service team opened the garage for me wh I also worked with Dave but I don’t see his name listed. Dave helped me in my service appointment. He and the service team opened the garage for me when it was raining. Small details like that help and mean a lot. More
Friendly no pressure , Clyde Eggleton great sales man. Bought a Mazda6 2008. Great condition and price. Very friendly staff. Specially Clyde Eggleton, funny , sincere, can work on price, tags, tax, all ta Bought a Mazda6 2008. Great condition and price. Very friendly staff. Specially Clyde Eggleton, funny , sincere, can work on price, tags, tax, all taken care off. No waiting in line. More
Excellent I made an appointment for 10:30 and I was waited on by Mr Diaz very quickly. The oil change and filter replacement was accomplished in a very timely I made an appointment for 10:30 and I was waited on by Mr Diaz very quickly. The oil change and filter replacement was accomplished in a very timely manner. Everynvas friendly. More
Service with a smile When in to the dealership without intending to purchase a vehicle that day but left with a new 2018 (last years model) Huyandai Tucson. Robert our sa When in to the dealership without intending to purchase a vehicle that day but left with a new 2018 (last years model) Huyandai Tucson. Robert our sales person was very knowledgeable on what the various models had to offer and matched our needs to those vehicles that were in stock. It also helped that we were offered a substantial e.o.y clearance discount plus a factory incentive discount which made the price extremely attractive. Also the business associate Theresa went above and beyond to get us ideal financing. Because the car wash was closed by the time we left in the evening, They insisted that we come come back for the car wash and to go over the car media system the next day which we did. More
the Ideal personnel took good care of my service request. I called a day earlier for an appointment to bring my car in for some minor attention. I was detained and late in getting there but it alls as handled I called a day earlier for an appointment to bring my car in for some minor attention. I was detained and late in getting there but it alls as handled very successfully. More
Best Car Buying Experience Ever! The 2019 Hyundai Santa Fe Ultimate 2.0T was bought as the primary car for my wife, Rob Ocasio, the salesman, worked very closely with my wife to ensu The 2019 Hyundai Santa Fe Ultimate 2.0T was bought as the primary car for my wife, Rob Ocasio, the salesman, worked very closely with my wife to ensure she understood the deal and the car itself. She was treated like family! The same for me, Rob answered all my questions in-depth, his knowledge of the car was impressive especially considering the 2019 version was redesigned on many levels. Dealership itself was clean and welcoming an acttually had pretty good coffee. Reference Rob Ocasio, we communicated via phone, email, and text. My wife and I agree that Rob is the best salesman we have ever encountered, just facts, thorough explanations, always a friendly and cheerful smile, and no pressure arm twisting. Rob Ocasio made the complete experience comfortable, so your mind was on the car. Therese Foster, the dealership finance expert was also the epitome of providing a world class customer experience. A great team! More
Quick and Professional Ideal Hyundai was very professional and quick with my purchasing of a new car. They listened to what I needed and didn't push anything beyond limit. Ideal Hyundai was very professional and quick with my purchasing of a new car. They listened to what I needed and didn't push anything beyond limit. More
Fast service The assistant was very polite and he explained everything in detail. The car was ready within the time range. I would come back for service again. The assistant was very polite and he explained everything in detail. The car was ready within the time range. I would come back for service again. More