Ideal Hyundai Buick GMC
Frederick, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great Service and Support I did a bit of research on the Kona and was eager to test drive it. When I walked into Ideal Hyundai, I wasn’t sure if I was going to buy the car. But I did a bit of research on the Kona and was eager to test drive it. When I walked into Ideal Hyundai, I wasn’t sure if I was going to buy the car. But after the test drive and working with Doug Wagner, I purchased the Kona that day. Mr. Wagner is courteous, patient and easy to work with. I felt no pressure and he answered all my questions when asked. He is the most professional sales person I’ve come across in a while. The team at Ideal is indeed ideal. I’m very happy to be a member of the Ideal Hyundai family! Thank you for all your help! More
Great service and attention to customer. The team, as always was focused on taking care of my service needs in a timely and professional manner. Dave was great to deal with. The team, as always was focused on taking care of my service needs in a timely and professional manner. Dave was great to deal with. More
Awesome Robert did an excellent job finding the car we wanted and explained features! Great experience! The entire process was fast and easy! Absolutely thril Robert did an excellent job finding the car we wanted and explained features! Great experience! The entire process was fast and easy! Absolutely thrilled with the car! More
My Sales Experience Doug Wagner , my sales Representative, went completely above and beyond the call of duty to assist me in getting the car I wanted!! It really was on Doug Wagner , my sales Representative, went completely above and beyond the call of duty to assist me in getting the car I wanted!! It really was one of those last minute crazy female things were I have to have this car and no other!! He stuck by me and dealt with all my issues through and through until the deal was completed.. I pulled out in my sporty mercedes and I have never been more pleased with the entire outfits honesty and integrity!! Thank You Ideal Hyundai Buick this is now the 2nd car I have purchased from you!! I plan to come back again next year to buy a SUV with a Denali package once we settle in our new home !! These guys are the nicest group! More
A Sound Choice The sales staff were personable, informative and accommodating. Looked at a used car. All concerns/issues were addressed without hesitation. Im please The sales staff were personable, informative and accommodating. Looked at a used car. All concerns/issues were addressed without hesitation. Im pleased with my purchase. More
Outstanding Service at Ideal I gave the Ideal Service Center a five star rating because I have had my car serviced at their center for many years. I have only had the best of serv I gave the Ideal Service Center a five star rating because I have had my car serviced at their center for many years. I have only had the best of service and feel that I can completely trust them with my car. The service managers are most helpful explaining what services need to be had in order to keep my car in top running condition. Great guys! More
Catalytic converters issue They had trouble figuring out what was wrong with my car. Had my car over 3 weeks and replaced multiple parts. The service manager, Steve, was really They had trouble figuring out what was wrong with my car. Had my car over 3 weeks and replaced multiple parts. The service manager, Steve, was really great though. He called and updated us every time. More
Excellent Staff professional, friendly, helpful. Job done on time. The place is clean and well organized. Never disappointed, great job. Purchased my car from Staff professional, friendly, helpful. Job done on time. The place is clean and well organized. Never disappointed, great job. Purchased my car from the dealership over 3 years ago, also good experience. More
Helpful and professional. Have always had a good experience with them and they follow up well and always seem to get it fixed right. They haven’t tried to sell me something I d Have always had a good experience with them and they follow up well and always seem to get it fixed right. They haven’t tried to sell me something I don’t need and seem very reasonable. More
Absolutely Amazing Dealership Such a great Dealership, everyone was personable and knowledgeable. Very honest and respectful and loved my salesman Leon Johnson, will refer everyone Such a great Dealership, everyone was personable and knowledgeable. Very honest and respectful and loved my salesman Leon Johnson, will refer everyone I know to Ideal and Leon. More