Ideal Hyundai Buick GMC
Frederick, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great experience! My experience here was great. The salesman, Dan, did an excellent job getting me to a price I was comfortable with, even when I threw in a monkey wren My experience here was great. The salesman, Dan, did an excellent job getting me to a price I was comfortable with, even when I threw in a monkey wrench. Thanks guys! More
Best experience ever From the first call to set up my service appointment to picking up my repaired car I couldn't say enough about Ideal Hyundai service department. Chris From the first call to set up my service appointment to picking up my repaired car I couldn't say enough about Ideal Hyundai service department. Chris took care of me from start to finish and exceeded all expectations! More
Oil change and recall Everything went well. Completed the work in a reasonable amount of time and I was taken in prior to my scheduled appointment. Did a car wash for me a Everything went well. Completed the work in a reasonable amount of time and I was taken in prior to my scheduled appointment. Did a car wash for me as well. More
The process was professional and timely All questions were answered. All negotiations were civilized and professional. The attention to detail was top notch. Followup was timely. The missing All questions were answered. All negotiations were civilized and professional. The attention to detail was top notch. Followup was timely. The missing antenna was promptly replaced. More
Telephone disconnect I called the main phone number, then selected "recall". I thought it was the best match for the softwbare upgrade I needed, as per the notice I receiv I called the main phone number, then selected "recall". I thought it was the best match for the softwbare upgrade I needed, as per the notice I received in the mail. I was cut off and had to call back. So, I called back and was told that the recall number was the wrong selection and that I needed to call the service department because they were handling the software upgrade. So, I called back a third time and finally got the right person for the job. He was helpful and agreed to do somethingnother small thing for me after the upgrade was done. So my experience was a mixed bag. My suggestion to you is to get the functionality to integrate your phone system so that intra-departmental transfers can be done quickly without dropping the ball, customer service-wise. More
Made it very easy and helped us make our goals. Everyone at the dealership was very pleasant and helped us meet our goals financially and get the best car we good get. I would recommend them. Everyone at the dealership was very pleasant and helped us meet our goals financially and get the best car we good get. I would recommend them. More
I got what I was looking for. I walked in knowing what I wanted to pay for a new car and what I needed for my trade. Robert made sure I was happy. The whole team was great I walked in knowing what I wanted to pay for a new car and what I needed for my trade. Robert made sure I was happy. The whole team was great More
Expert Salesman Mr. Cook is very knowledgeable about everything you need to know when shopping for a new car. He listens to you & takes great pains to find the perfec Mr. Cook is very knowledgeable about everything you need to know when shopping for a new car. He listens to you & takes great pains to find the perfect vehicle. He made an effort to get a great deal for me. He returns calls promptly. I feel like I made a new friend. Even after the sale is made, he shows interest in me & is eager to answer all of my questions. I am so glad that he is the salesman who was available to help that first day we walked into the showroom. More
Oil consumption check Oil checks are never scheduled but they always take my car in immediately and my wait time is usually no more than the 30 minutes they say will take. Oil checks are never scheduled but they always take my car in immediately and my wait time is usually no more than the 30 minutes they say will take. More
Good place for repeat visits 4th car I’ve bought here in last year due to some unfortunate incidents with ice and deer and each time has gone smooth and worry free. 4th car I’ve bought here in last year due to some unfortunate incidents with ice and deer and each time has gone smooth and worry free. More