Ideal Hyundai Buick GMC

Outstanding service and support from highly knowledgeable staff who are both friendly and professional. The showroom is beautiful, and there's no sales pressure, allowing for a quick and efficient progressio staff who are both friendly and professional. The showroom is beautiful, and there's no sales pressure, allowing for a quick and efficient progression through each step of the sales process. More

The team did everything they could to help me find a vehicle that suited my needs while staying in my price range! vehicle that suited my needs while staying in my price range! More

Shaz was very attentive to my interests. I would have liked a thorough demo of the car, but I was pretty confident in the car already. Also wanted to put a down payment on the car, but felt I would have liked a thorough demo of the car, but I was pretty confident in the car already. Also wanted to put a down payment on the car, but felt rushed in the financial process and didn’t get a chance to pay before the transaction of financing was complete. Just felt rushed at the end after waiting a long time to get processed. But Shaz everyone was so kind and attentive. And I love the car! More

Bill Duque is the worst. He did not inform us of Hyundai financing rate, which was provided to me be the Mid-Atlantic Region, or provide hard copies of all agreements until He did not inform us of Hyundai financing rate, which was provided to me be the Mid-Atlantic Region, or provide hard copies of all agreements until all were computer signed. I will be pursuing this through other Maryland agencies. More

Saif and Cameron were a great help when purchasing the vehicle and showcased up everything that was available. vehicle and showcased up everything that was available. More

Shahzad Kalyar is the best salesman we ever had in our car buying experience. Shahzad is the reason we have been Ideal Hyundai customer from last 5 years and this is our 4th car from Ideal Hyundai. car buying experience. Shahzad is the reason we have been Ideal Hyundai customer from last 5 years and this is our 4th car from Ideal Hyundai. More

Ceidrick was great and the reason I made the purchase! He was on the job only a day when I met him, and he was a real pleasure to work with. I was shopping for a Certified Pre-Owned Vehicle, but I feel He was on the job only a day when I met him, and he was a real pleasure to work with. I was shopping for a Certified Pre-Owned Vehicle, but I feel Ideal Hyundai's standards fall short for a CPO. Their inspectors certified this vehicle as a CPO, but it appears they strive to meet the minimum standard, which I know is all that is required. Nothing was a deal breaker, just disappointing as it is not the standard I normally see when shopping for a CPO vehicle. They even got a bit patronizing when I asked for the original, 4-year old rear tires with over 40K miles to be replaced, stating it passed inspection and making comments like it's not a new vehicle. They changed the two old tires, so we left with 4 good tires, they also changed the air filter that had not been replaced and ordered the second key fob that was missing, so all the important things were addressed, for which I am truly grateful! Thank you, but in my honest opinion I feel these items should have been done on their own without me having to point them out. More

Everyone was very friendly, the head of financing? I assume? Was a bit standoffish maybe he’s just super direct but either way friendly and a decent experience without feeling rushed or overwhelmed by I assume? Was a bit standoffish maybe he’s just super direct but either way friendly and a decent experience without feeling rushed or overwhelmed by the process. More

The team did everything they could to help me find a vehicle that suited my needs while staying in my price range! Everyone was extremely friendly and continue to check in even after driving off the lot vehicle that suited my needs while staying in my price range! Everyone was extremely friendly and continue to check in even after driving off the lot! Highly recommend!!! More

Dom in finance was very helpful, and very knowledgeable in providing a lot of valuable information and was able to answer all questions I had. I would absolutely recommend Ideal to anyone looking to make t in providing a lot of valuable information and was able to answer all questions I had. I would absolutely recommend Ideal to anyone looking to make their car buying experience as smooth as possible, with exceptional service from all departments! More