Ideal Hyundai Buick GMC

Fuel pipe inspection & repl Strict respect if appointment: The day I went to make appointment, we agreed that I should drop the car at 9:30 pm and pick it at 2:00 pm. The appo Strict respect if appointment: The day I went to make appointment, we agreed that I should drop the car at 9:30 pm and pick it at 2:00 pm. The appointment st came they told me that it should later afternoon that I can pick the car. I received finally the call letting me know that it should be around 5 or 5:30 pm More

Small job but well done! Made an appointment to fix my broken wheel stud and pick up some additional wheel studs for my Pontiac Solstice in and out in less than an hour. Made an appointment to fix my broken wheel stud and pick up some additional wheel studs for my Pontiac Solstice in and out in less than an hour. More

Love my New Tucson Doug went over and Beyond my expectations for a salesperson. Superior customer service. very smooth transaction. ideal has made a Believer out of me w Doug went over and Beyond my expectations for a salesperson. Superior customer service. very smooth transaction. ideal has made a Believer out of me whenever I'm ready to purchase another vehicle that will be my dealership. More

Great experience! Was in the market for a new car since someone ran into my other car. Was looking for something in the mid size range. After looking online at severa Was in the market for a new car since someone ran into my other car. Was looking for something in the mid size range. After looking online at several makes and models, the Sonata seemed to check all the boxes. Went into Ideal and met with Robert. Couldn't have been a better experience. He was extremely friendly and knowledgeable and I didn't feel pressured to buy anything. After test driving it I ended up buying the car that day. Two days later it came in and I love the car so far. Would definitely recommend the Sonata and Ideal to anyone looking for a car. More

Having updated software installed. I was finished faster than expected. Surprised that all my fluids, battery and tires were checked as a courtesy. Chris Diaz was very patient and cou I was finished faster than expected. Surprised that all my fluids, battery and tires were checked as a courtesy. Chris Diaz was very patient and courteous in answering my questions. More

Excellence It's already great no need for improvement. I am happy and satisfied with the service as well as the coupon was applied that cost me less. Thanks It's already great no need for improvement. I am happy and satisfied with the service as well as the coupon was applied that cost me less. Thanks More

Two recalls required for 2013 Hyundai Sonata Unfortunately I could not make an appointment so assumed worst case of the 4 hour window. I arrived at 7:50am and the service technician took my infor Unfortunately I could not make an appointment so assumed worst case of the 4 hour window. I arrived at 7:50am and the service technician took my information and showed me to the waiting room. They had my car finished by 9:40am which I thought was exceptional. I do not remember the gentleman's name that assisted me but he was very professional and pleasant. This is my 2nd Sonata and when I bring my car to Ideal Hyundai for service I am always satisfied. More

Great service Fantastic customer service, honest and great mechanics and service writers... easy to get an appointment and timely service. Shuttle service was pol Fantastic customer service, honest and great mechanics and service writers... easy to get an appointment and timely service. Shuttle service was polite and on time. More

Excellent Customer Service!! Steve Lubel was the Service Rep. who assisted me during this visit for the recall on my car. Steve is also the Service Rep. who has assisted me on mu Steve Lubel was the Service Rep. who assisted me during this visit for the recall on my car. Steve is also the Service Rep. who has assisted me on multiple previous visits to this service center for various reasons. I really cannot say enough good things about Steve. He is fast, courteous, professional, and very funny. I truly enjoy talking to him. More

Wonderful Experience Due to the Kona EV only being sold in select states I found myself scouring the internet until I came across the exact vehicle I was looking for which Due to the Kona EV only being sold in select states I found myself scouring the internet until I came across the exact vehicle I was looking for which happened to be at Ideal Hyundai, over 1000 miles away from my home. From my first phone call with Sales Professional Doug Wagner I was treated as if I was there face to face. Doug never seemed to deem the distance as a negative thing/extra work/ or as an inconvenience which I greatly appreciated. Many other dealerships wouldn't even work with me once I told them I was out of state. From the financing application, sending pictures, transporting the vehicle half way across the US, paying close attention to the little things I had told him were important to me, and then spending more time with me over the phone going over all the new components of an electric car, all of it was seamless. This is my fourth new vehicle and it seems most sales people are there for you until you drive away, but Doug has kept the line of communication open if any other questions come up in the future. I truly couldn't ask for a better experience and a salesman just as excited for me and my new car as I was and still am! More