Ideal Hyundai Buick GMC

Great Dropped it off, they called to confirm the services I wanted and what was needed, picked it up after work, pricing was the quoted amount. Very friendl Dropped it off, they called to confirm the services I wanted and what was needed, picked it up after work, pricing was the quoted amount. Very friendly staff. More

I traded in my 2005 Toyota Tacoma for a 2016 Toyota Tacoma My salesman, Robert Ocasio, was very helpful and congenial. Our appointment to finalize the sale took place on Wednesday March 27th, 2019 at 4:00 pm. My salesman, Robert Ocasio, was very helpful and congenial. Our appointment to finalize the sale took place on Wednesday March 27th, 2019 at 4:00 pm. While the overall experience was positive, it did appear that there were too few salespeople in the dealership that evening. Robert was dealing with multiple customers and trying to finalize multiple sales simultaneously. We completed the paperwork for the sale at approximately 11:00 pm that evening. Theresa, the financial / paperwork person was also very friendly and efficient. Despite the length of time spent in the dealership that evening, I'd still recommend IDEAL to my friends. More

excellent From the time I walked in to investigate purchasing a new car Doug Wagner was friendly and listened to me. I went on Friday on a fact finding mission From the time I walked in to investigate purchasing a new car Doug Wagner was friendly and listened to me. I went on Friday on a fact finding mission. Gave him my needs and bottom line monthly payment and I never felt pressured nor my wishes ignored. All my questions were answered and I left to do some research. I called Saturday, made an appointment with him and went in for a test drive. Again he was very respectful and answered my questions. I'm a senior citizen and Doug always made me feel respected and valued. After we agreed on a price I went on to purchase the car. Car buying is usually very stressful but this was a long but pleasant experience. The dealership was very busy this day so the financial part took awhile. More

Excellent Service Purchased a "new" Elantra. Had been a "loaner" vehicle. After picking the car up noticed the brakes were chattering. Scheduled us to bring it in on Purchased a "new" Elantra. Had been a "loaner" vehicle. After picking the car up noticed the brakes were chattering. Scheduled us to bring it in on a date and time convenient to us and replaced the front rotors. Very professional and couldn't have asked for more. More

Great customer service. Friendly service personnel. They answer all of your questions quickly and with your needs in mind. Schedules service and finishes as suggested. Very Friendly service personnel. They answer all of your questions quickly and with your needs in mind. Schedules service and finishes as suggested. Very helpful. They call to let you know if there is a problem and call to let you know when they are finished. More

Excellent Service Overall I like when I get an appointment time, arrive on time, and get check-in immediately. I call that great customer service and efficiency. I recommend I like when I get an appointment time, arrive on time, and get check-in immediately. I call that great customer service and efficiency. I recommend all my family and friends interested in buying a car to go to Ideal. More

Car in for routine maintenance. I am always notified of anything extra needed for correction, they do not just do it and then tell me, this makes me comfortable with leaving the car I am always notified of anything extra needed for correction, they do not just do it and then tell me, this makes me comfortable with leaving the car in their care. More

Hyundai CS The car buying experience was not too painful here, mainly working with Robert O., and the customer service at Hyundai service center is always great. The car buying experience was not too painful here, mainly working with Robert O., and the customer service at Hyundai service center is always great. More

Great customer service, very easy process From almost the very moment I walked into the dealership, I had a very good customer-focused experience. It was a bit busy when I arrived, but I was From almost the very moment I walked into the dealership, I had a very good customer-focused experience. It was a bit busy when I arrived, but I was greeted soon after walking in, and was told someone would be right with me. It was long before Ken came over to discuss what I was looking for, and to help offer some suggestions and advice. When he heard I was looking for a hybrid, he jumped right in with his personal story of his hybrid and talking about how they are great cars. From there, we reviewed options and features, until we finally settled on a great car that I absolutely love. We test drove the car that day, and then I came back a week later and purchased it from Ken. More